Five Guys

It’s one of the best burgers hands down!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Five Guys Style, French Fries

Expensive and mediocre

Atmosphere: 5

Food: 2

Service: 5

A generally disappointing and confusing experience, incongruent with what’s expected from a Five Guys Restaurant.

Ordered 2 burgers with added bbq sauce - both came without bbq sauce on them

One burger had a piece of hard debris in it that nearly broke a tooth.

Ordered a “regular” size fry, was given a “little” size. When asked, employees dismissed it and offered no replacement with the correct fry amount. (I’ve received more than double what was in this bag with a “little” fry before, and had ordered an entire size above that this time, so this was rather confusing and disappointing).

When asked for 2 water cups, the register employee said they were out, but graciously (though quite nervously) offered a regular size drink cup instead. She said she could only give my party of 2 a single cup though. A few minutes later I overheard other employees simply charging for the regular cups if someone wanted a water cup. Definitely understandable, given this is in a mall food court with other water sources available, but clearly there was no consensus between the employees of what was supposed to happen in this situation and it left me feeling a little uncomfortable that I had gotten a regular drink cup for free when everyone else was getting charged.

Overall the food was edible, but fell below the standards I expect from Five Guys, especially at the prices charged.

There are much better options for food in this area and I don’t think I will return to this location anytime soon.

Atmosphere: 3

Food: 1

Service: 2

Five guys gotta be my favorite burger fr

Atmosphere: 5

Food: 5

Service: 5

Food was amazing and fast all thought one of the workers took there time out of there day to be nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Good service, burger was mid, atmosphere sad, forgot toppings, long wait

Atmosphere: 2

Food: 1

Service: 4

Evie took care of me on cashier and was super sweet even with how busy it was also the guy who was calling out names had such good energy and such a nice smile the food was also delicious as always thank you!

Very friendly staff.

Staff is always super nice and food is great!

Pretty mediocre burger.
Counter guy was nice

I ordered a burger and fries (no drink) and the total came to $19 (after a 10% tip). I never eat fast food and I’m reminded why. For the same price I can have something a million times tastier for the same price at a sit down restaurant. The burger was greasy and bland and honestly this meal was extremely overpriced in general. Definitely not going back as the value is just not there.

Rude employees who ignore customers and delivery drivers alike, never actually juicy food, just greasy (juicy and well done is a lie).

Atmosphere: 1

Food: 2

Service: 1

Not worth the wait at all. Placed an online order and was promised the meal 30 min AFTER the pickup time. They were prioritizing orders in the store. Very disjointed establishment.

45 min to
Pick up a hamburger

Atmosphere: 1

Food: 2

Service: 1

this isn’t about the food although that is also amazing, but the night shift employees on 1/3 literally saved my life and found my purse i left outside their store front and held it for me 🙏🏻 bless these employees and give them a raise or something because they go above and beyond in customer service

Atmosphere: 5

Food: 5

Service: 5