Grimaldi's Pizzeria

Sorry to say, after many years of eating at Grimaldi’s, in Old Town and the Scottsdale Quarter, today I am done with Grimaldi’s. For the last few years I’ve seen their pizza ingredients being cut back and the cheese disappearing.
Today, in Scottsdale Quarter I was actually fed up. 8 small slices of overcooked pepperoni on a large pizza? Hardly any cheese at all and I’m not exaggerating. A dry, thin, tasteless overcooked disappointment.
It’s too bad they’ve allowed their pizza to become what it is today.
Goodbye Grimaldi’s.

Pizza was fantastic. First time here and would recommend.

Food was fine, service was awful. Half of the tables food came out quick, the rest came out after everyone else had finished eating. Also, nobody should be asking their server multiple times to refill the water. Pay attention to your tables

The pizzas here are very good. Cooked very well, nice and thin and very easy on the stomach. The atmosphere of the restaurant is also very nice and cozy. I recommend this restaurant if you’re a fan of thin pizzas.

Wonderful fresh food. Great service.

Apparently you can’t order pizza from 2:45-4. Said we would have to wait to order pizza on Mother’s Day. Probably should have the oven ready when they’re open.

Dined in with my fiancée and mother in law on a Thursday night, and while we’ve dined here before, this was the worst service and experience I’ve had at a Grimaldi’s. The pizza was good, but our server, Briana, barely checked on us, and when we submitted a to-go order at the end of our meal, we waited 30 minutes for the pizza and were completely ignored. I had to ask 2 different employees where our to-go pizza was, and as it turns out, our pizza had been done for a while but was placed in a warmer, and no one cared that we’d just been sitting waiting. Don’t come here for good service, super disappointing.

Atmosphere: 3

Food: 5

Service: 2

Best pizza we had in phoenix area!

Dietary restrictions: Gluten free pizza kids had was great!

Atmosphere: 5

Food: 5

Service: 5

Noticeable drop in quality. Pizza is much thinner(using less dough?) which results in many more bubbles when pizza cooks. 1 slice was full bubble.

Very noticeable reduction of cheese on the pizzas, so much that kids complained about it on their pizza! noticed Parm cheese gone from all the tables?

Cutbacks everywhere, except the prices.

May have been our last time here. Like so many other places, quality drops, prices rise, doors close.

Atmosphere: 4

Food: 3

Service: 4

Good pizza. Good service. Thanks Summer!

Atmosphere: 5

Food: 5

Service: 5

We honestly had the best time here and the food was amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecake Slice, Salad, Brooklyn Bridge Pizza, Caprese Salad, Pesto Pizza

Tremendous. I come back every vacation. Obligatory passage 😋

Atmosphere: 5

Food: 5

Service: 5

Delicious food and service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemon Arugula Salad, Salad, Prosciutto Arugula

Came in with a group of 18 people when the restaurant was empty and got turned away because they did not want to accommodate a large group and there was about 10 people in the whole restaurant

Service: 1

It is with heavy heart that I say Grimaldi's has gone down hill completely. This used to be my favorite pizza place but after my last experience I will not be back. We were put in the waiting list and advised the wait would be 20 min. To our surprise they seated us in 9 mins. After being seated it took 20 mins to get our drinks and another 45 mins to get a pizza. The restaurant wasn't even full. It became clear that the service focus was no longer customers coming in but take out business. We watched nearly 30+ orders leave the kitchen and over 20 pickup orders while waiting. We even thought about calling in an order for faster service. When we addressed this with the server she said this was an ongoing problem. She just laughed...After our pizza arrived it was burnt on the bottom. Worst service experience and pizza I've had. Not sure about other locations but this was is terrible and I don't recommend to anyone

Food: 3

Service: 3