This location closes after 12am. I honestly have mixed feelings about leaving this review, because as far as food quality, it’s the best Jack-in-the-Box I’ve ever been to. The issue is they are not actually open 24 hours. I live in the neighborhood right behind them, and often work late, I’ve tried going at least a dozen times after midnight for a late night snack or meal, and every single time I go, the guy at the window says they have staffing issues and cannot take any new orders. So if you’re not taking orders, ever, please please just don’t be open at night.
Jeanine Romero
This location needs an investment. The staff never know what is going on and they have denied service through the drive thru unless you order on the app or are a driver picking up orders. They can be rude as well.
narda alvarez
I went to get my food and the lady that was taking orders in the drive way was very rude and didn’t get my order right. When I got to the window she was still very rude. Never coming to this jack ever again.
Emerald Shadows
Came here bc not available close to home. Specially made the trip to eat here while visiting town. Lobby closed at lunchtime. Can't dine in. Ridiculous.
rsupra
Great food
Krystal Turnbow
Manager of the lobby named david told me we had to go in to get online orders but sign outside lobby closes at 10 pm, district manager so david says to get with you about that
Muniyr Muhammad
Peace Be With You! Buenos Dias, Shalom, & Onya Ha-Say-Yo. I stopped by this Jack in the Box early in the morning while waiting for AutoZone across the street to open—I needed coolant for my car. I went in wearing my **Islamic attire—a white thobe, the traditional long garment worn by Muslim men—**just hoping to get a cup of ice water. I initially thought I had money in my account, but realized I didn’t. I explained that to Jose, the cashier, and asked politely for just a cup of water—twice.
Instead of simply getting the water, he went to the back and brought out David, the manager. David came out and asked if I needed help, and I let him know I didn’t understand why he was brought out—I had only asked for water. David responded with kindness and said, “I don’t know why he didn’t just get you the cup,” and explained that Jose is hard of hearing and an older gentleman, so he may have misunderstood. I appreciated David’s calm and respectful handling of the situation.
That said, when I first approached Jose, I did feel like I received a look that wasn’t very welcoming. Given my attire, I couldn’t help but wonder if that played a part. Later, I peacefully asked Jose if I had offended him, and he told me no—he was just busy unloading a truck. I appreciated the honest conversation and left it at that.
Compliment: Much respect to David for his professionalism, kind attitude, and for taking time to talk with me despite working the overnight shift. And appreciation to Jose as well—for continuing to work hard behind the scenes, even while short-staffed.
Room for Improvement: A little more care in how customers are greeted—especially those dressed differently—can go a long way. Even when busy, taking a second to show simple courtesy can change someone’s whole experience.
Thanks again to both gentlemen for holding it down early this morning.
Lily Weiss
Rude service. Okay food.
Cody Nunn
Good, it’s fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack, Chicken Sandwich, Rolls, Cheeseburger
Ordered 17 tacos only received 12 got a medium drink and received a kids drink
Atmosphere: 1
Food: 1
Service: 1
Dre Young
They said 20 to 30 minute wait for 2 tacos
Jason Rothermel
2 sandwiches and a coke…$20. I could go to Applebees instead.
Atmosphere: 1
Food: 1
Service: 1
A Ms
They need some real mexicans up in here only one van and 20 minutes meanwhile fiestaburritos out here slanging tacos and burritos and quesadillas left and right, right in front of you're eyes
AZENA Rivas
This is the closest jack to me but never again, second time in the drive through around 7pm and it takes them 10 minutes just to order ..then another 15 for the food! The staff is super rude and slow. We checked inside not a soul and outside us plus one car ,absolutely ridiculous! Don't waste your TIME and money.
New meal is pretty good!
This location closes after 12am. I honestly have mixed feelings about leaving this review, because as far as food quality, it’s the best Jack-in-the-Box I’ve ever been to. The issue is they are not actually open 24 hours. I live in the neighborhood right behind them, and often work late, I’ve tried going at least a dozen times after midnight for a late night snack or meal, and every single time I go, the guy at the window says they have staffing issues and cannot take any new orders. So if you’re not taking orders, ever, please please just don’t be open at night.
This location needs an investment. The staff never know what is going on and they have denied service through the drive thru unless you order on the app or are a driver picking up orders. They can be rude as well.
I went to get my food and the lady that was taking orders in the drive way was very rude and didn’t get my order right. When I got to the window she was still very rude. Never coming to this jack ever again.
Came here bc not available close to home. Specially made the trip to eat here while visiting town. Lobby closed at lunchtime. Can't dine in. Ridiculous.
Great food
Manager of the lobby named david told me we had to go in to get online orders but sign outside lobby closes at 10 pm, district manager so david says to get with you about that
Peace Be With You! Buenos Dias, Shalom, & Onya Ha-Say-Yo. I stopped by this Jack in the Box early in the morning while waiting for AutoZone across the street to open—I needed coolant for my car. I went in wearing my **Islamic attire—a white thobe, the traditional long garment worn by Muslim men—**just hoping to get a cup of ice water. I initially thought I had money in my account, but realized I didn’t. I explained that to Jose, the cashier, and asked politely for just a cup of water—twice.
Instead of simply getting the water, he went to the back and brought out David, the manager. David came out and asked if I needed help, and I let him know I didn’t understand why he was brought out—I had only asked for water. David responded with kindness and said, “I don’t know why he didn’t just get you the cup,” and explained that Jose is hard of hearing and an older gentleman, so he may have misunderstood. I appreciated David’s calm and respectful handling of the situation.
That said, when I first approached Jose, I did feel like I received a look that wasn’t very welcoming. Given my attire, I couldn’t help but wonder if that played a part. Later, I peacefully asked Jose if I had offended him, and he told me no—he was just busy unloading a truck. I appreciated the honest conversation and left it at that.
Compliment: Much respect to David for his professionalism, kind attitude, and for taking time to talk with me despite working the overnight shift. And appreciation to Jose as well—for continuing to work hard behind the scenes, even while short-staffed.
Room for Improvement: A little more care in how customers are greeted—especially those dressed differently—can go a long way. Even when busy, taking a second to show simple courtesy can change someone’s whole experience.
Thanks again to both gentlemen for holding it down early this morning.
Rude service.
Okay food.
Good, it’s fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack, Chicken Sandwich, Rolls, Cheeseburger
Restaurantji Recommends
Ordered 17 tacos only received 12 got a medium drink and received a kids drink
Atmosphere: 1
Food: 1
Service: 1
They said 20 to 30 minute wait for 2 tacos
2 sandwiches and a coke…$20. I could go to Applebees instead.
Atmosphere: 1
Food: 1
Service: 1
They need some real mexicans up in here only one van and 20 minutes meanwhile fiestaburritos out here slanging tacos and burritos and quesadillas left and right, right in front of you're eyes
This is the closest jack to me but never again, second time in the drive through around 7pm and it takes them 10 minutes just to order ..then another 15 for the food! The staff is super rude and slow. We checked inside not a soul and outside us plus one car ,absolutely ridiculous! Don't waste your TIME and money.
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