We come here semi-regularly, and the food and service tonight was top tier! Ethan and the rest of the crew were all completely on point handling a high volume of delivery drivers as well as walk ins and drive through customers. While I can’t say I’ve ever had a bad experience at this location, tonight was absolutely the stand out best experience! Thank you and good job to the crew tonight! Keep up the great work!
Krystal Turnbow
Walked in to dine at 8pm tonight was told that the lobby was closed. I was told to go to drive thru to order and elderly lady that worked there was not very welcoming and lacked professionalism.
Farah
TRASH. Food and service. Place needs to shut down
Ahid E Haddad (Elie)
Need to keep the place cleaner Bathrooms not to standards
Skylar
I wish I could give zero stars, this location needs to close
Lynn
Everytime we have gone there an hour before they close, they never have chicken. Its ridiculous.
Mike Salkin
Employees do not understand how the kiosk works, it is obvious that they have not been properly trained by management. You get asked the same questions you answered at the kiosk even though it is there for them to see. If you customized your order, it will come without the changes. To save time and inconvenience, order with a person. Inventory management also needs to be improved, they run out of stuff. Be aware that they will serve stale fries if they have them. If you mention that the fries are stale they do not offer to put in a new batch. If I was the colonel at KFC I would demote management to PFC.
Atmosphere: 3
Food: 2
Service: 2
David
Paid $55 for 3 meals. The chicken was so soggy and gross, fries stale, missing sides and the ones I did get were nasty
Food: 1
Andre Calipes
Closed early. What good are hours if you don’t follow them? Plus, what kind of fast food restaurant in Old Town of all places closes early… idiotic hours, thanks for wasting my time.
I’ve stopped through the drive-through three times this month and each time they are out of chicken regardless of what time I go. Don’t even bother going there, they’re always out of everything.
Atmosphere: 1
Food: 1
Service: 1
Clint Smith
Went by 2 times both times had over a hour left to closing time ordered the first time and was told they didn’t have any chicken left for the night so I went somewhere else I went back 2 days later it was 8:50 at night was immediately told at the drive through they didn’t have much chicken left only a few pieces so I don’t know how it tastes but a KFC out of chicken that’s like a fire station being out of water ….
Service: 1
Starr
They said their fryers just turned off so I couldn't get part of my order. Waited for like 5 mins. He gave me some extra food to apologize for the wait so that was cool, but I didn't get any of the sauces I had ordered or the ketchup I had requested before I pulled up to wait. Food wasn't bad, but the chicken was a little too greasy for me, maybe that was due to the fact that they were closing soon, or maybe in their hurry to get the food out asap they may not have let it drain long enough.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Fill Up Box
luc walgraeve
The worst fast food done in the world See comments on pictures
Atmosphere: 1
Food: 1
Service: 1
amanda Benedicto
The staff was completely unprofessional. Cussing, arguing, and talking over customers. Way behind on orders. Took at least 25 minutes + for food and still Missing items. Made it completely uncomfortable for everyone in the dining room.
We come here semi-regularly, and the food and service tonight was top tier! Ethan and the rest of the crew were all completely on point handling a high volume of delivery drivers as well as walk ins and drive through customers. While I can’t say I’ve ever had a bad experience at this location, tonight was absolutely the stand out best experience! Thank you and good job to the crew tonight! Keep up the great work!
Walked in to dine at 8pm tonight was told that the lobby was closed. I was told to go to drive thru to order and elderly lady that worked there was not very welcoming and lacked professionalism.
TRASH. Food and service. Place needs to shut down
Need to keep the place cleaner
Bathrooms not to standards
I wish I could give zero stars, this location needs to close
Everytime we have gone there an hour before they close, they never have chicken. Its ridiculous.
Employees do not understand how the kiosk works, it is obvious that they have not been properly trained by management. You get asked the same questions you answered at the kiosk even though it is there for them to see. If you customized your order, it will come without the changes. To save time and inconvenience, order with a person. Inventory management also needs to be improved, they run out of stuff. Be aware that they will serve stale fries if they have them. If you mention that the fries are stale they do not offer to put in a new batch. If I was the colonel at KFC I would demote management to PFC.
Atmosphere: 3
Food: 2
Service: 2
Paid $55 for 3 meals. The chicken was so soggy and gross, fries stale, missing sides and the ones I did get were nasty
Food: 1
Closed early. What good are hours if you don’t follow them? Plus, what kind of fast food restaurant in Old Town of all places closes early… idiotic hours, thanks for wasting my time.
Nice people, good experience for a change.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve stopped through the drive-through three times this month and each time they are out of chicken regardless of what time I go. Don’t even bother going there, they’re always out of everything.
Atmosphere: 1
Food: 1
Service: 1
Went by 2 times both times had over a hour left to closing time ordered the first time and was told they didn’t have any chicken left for the night so I went somewhere else I went back 2 days later it was 8:50 at night was immediately told at the drive through they didn’t have much chicken left only a few pieces so I don’t know how it tastes but a KFC out of chicken that’s like a fire station being out of water ….
Service: 1
They said their fryers just turned off so I couldn't get part of my order. Waited for like 5 mins. He gave me some extra food to apologize for the wait so that was cool, but I didn't get any of the sauces I had ordered or the ketchup I had requested before I pulled up to wait. Food wasn't bad, but the chicken was a little too greasy for me, maybe that was due to the fact that they were closing soon, or maybe in their hurry to get the food out asap they may not have let it drain long enough.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Fill Up Box
The worst fast food done in the world
See comments on pictures
Atmosphere: 1
Food: 1
Service: 1
The staff was completely unprofessional. Cussing, arguing, and talking over customers. Way behind on orders. Took at least 25 minutes + for food and still Missing items. Made it completely uncomfortable for everyone in the dining room.
Atmosphere: 1
Food: 2
Service: 1
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