First time here. Pizza was amazing. Service was average. Seemed distracted and bored
Jay Herbsen
My go to Mod Pizza. Staff are always friendly and make good pizza. They have an amazing ice tea that I always get.
Juanita Salazar
Husband and I really enjoyed the cauliflower pizza. Delicious. There were two young gentleman that served us very kind. It’s nice to enter a restaurant and have great service.
brandy cordell
The service was terrible and the pizza was so burnt on the bottom we couldn't eat it.
Andrea DeVaul
Terrible customer service. We arrived an hour before closing to dine-in and were met with attitude just for asking for plates (seems to be a pattern based on other reviews). Instead of giving us actual plates for our dine-in meal, they first handed us to-go boxes—for salad and pizza. When we finally got plates, one of the staff practically threw them on the counter and didn’t acknowledge my ‘thank you.’ The food was fantastic, but the service was shockingly rude. It’s a shame when great food is overshadowed by terrible hospitality
Marie Par
I recently visited this Mod pizza place, and while the pizza itself was good—not bad, but not amazing—the experience was pretty disappointing due to the service. The manager was absolutely awful. She couldn’t muster a smile and had a really bad attitude, which made the whole atmosphere feel off. We asked for plates, and she told us they don’t provide them an hour before closing, even though it was still a while before closing time. It felt like she was just counting the minutes until she could leave.
On top of that, the new employee who was helping us build our pizzas seemed to be getting barked at by the manager, which was uncomfortable to witness. It made the whole process feel rushed and unwelcoming. I really felt for the new employee, who was just trying to do her job.
I hope management—or the owner—sees this, because the energy in that place definitely affected the experience, and I know it can impact their revenue. With a little better customer service, this place could be a lot better.
Ps I tried to snap picture of Manager
Brian Leve
Easy to pick up pizza here. No wait and great pizza
Anshul Bhaiya
The staff is very rude and behaved differently with us. The person preparing the Pizza made faces when asked to put on the toppings. The person cutting the pizza was even more rude when asked for a side of Ranch.
Atmosphere: 3
Food: 3
Service: 1
Brandon Estep
This has to be the slowest place if ever been to. No communication, no type of good customer service. Took the guy 10 min to make a mini pizza. This is my 2nd time here and the same thing. The employees obviously don't want to be there. Or want to help customers. I've watched customers walk in and no greeting nothing.
Barbara Carrera Holland
What to be treated rudely? Go here and you will! Horrible customer service..rude. never again
Not sure why but so far this Mod pizza has been the best out of all the ones we have tried. Can't go wrong with MOD, love it. The sweet balsamic sauce is scrumps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coloflower
True Myth
Definitely very fast but also seemed like the toppings were somewhat undercooked and the crust got pretty soggy if not eaten right away. It was still tasty though.
Atmosphere: 3
Food: 4
Service: 4
José Luis Gimenez
But to take away on this occasion, but I must say that the service was excellent, very helpful, perfect if you want pizza, salad or another alternative and I ordered the cauliflower dough one, it is super good because I have eaten it before, I love this franchise and where I travel I look for it from Florida, I came to Arizona and here I am enjoying a great meal thanks MOD for being everywhere
Atmosphere: 5
Food: 5
Service: 5
Melissa Marrufo
I hope they make it!! I've been hearing about them possibly closing, but it is really decent pizza ??
First time here. Pizza was amazing. Service was average. Seemed distracted and bored
My go to Mod Pizza. Staff are always friendly and make good pizza. They have an amazing ice tea that I always get.
Husband and I really enjoyed the cauliflower pizza. Delicious. There were two young gentleman that served us very kind. It’s nice to enter a restaurant and have great service.
The service was terrible and the pizza was so burnt on the bottom we couldn't eat it.
Terrible customer service. We arrived an hour before closing to dine-in and were met with attitude just for asking for plates (seems to be a pattern based on other reviews). Instead of giving us actual plates for our dine-in meal, they first handed us to-go boxes—for salad and pizza. When we finally got plates, one of the staff practically threw them on the counter and didn’t acknowledge my ‘thank you.’ The food was fantastic, but the service was shockingly rude. It’s a shame when great food is overshadowed by terrible hospitality
I recently visited this Mod pizza place, and while the pizza itself was good—not bad, but not amazing—the experience was pretty disappointing due to the service. The manager was absolutely awful. She couldn’t muster a smile and had a really bad attitude, which made the whole atmosphere feel off. We asked for plates, and she told us they don’t provide them an hour before closing, even though it was still a while before closing time. It felt like she was just counting the minutes until she could leave.
On top of that, the new employee who was helping us build our pizzas seemed to be getting barked at by the manager, which was uncomfortable to witness. It made the whole process feel rushed and unwelcoming. I really felt for the new employee, who was just trying to do her job.
I hope management—or the owner—sees this, because the energy in that place definitely affected the experience, and I know it can impact their revenue. With a little better customer service, this place could be a lot better.
Ps I tried to snap picture of Manager
Easy to pick up pizza here. No wait and great pizza
The staff is very rude and behaved differently with us. The person preparing the Pizza made faces when asked to put on the toppings. The person cutting the pizza was even more rude when asked for a side of Ranch.
Atmosphere: 3
Food: 3
Service: 1
This has to be the slowest place if ever been to. No communication, no type of good customer service. Took the guy 10 min to make a mini pizza. This is my 2nd time here and the same thing. The employees obviously don't want to be there. Or want to help customers. I've watched customers walk in and no greeting nothing.
What to be treated rudely? Go here and you will!
Horrible customer service..rude. never again
Restaurantji Recommends
Jordan seriously makes the best pizzas!!!
Atmosphere: 5
Food: 5
Service: 5
Not sure why but so far this Mod pizza has been the best out of all the ones we have tried. Can't go wrong with MOD, love it. The sweet balsamic sauce is scrumps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coloflower
Definitely very fast but also seemed like the toppings were somewhat undercooked and the crust got pretty soggy if not eaten right away. It was still tasty though.
Atmosphere: 3
Food: 4
Service: 4
But to take away on this occasion, but I must say that the service was excellent, very helpful, perfect if you want pizza, salad or another alternative and I ordered the cauliflower dough one, it is super good because I have eaten it before, I love this franchise and where I travel I look for it from Florida, I came to Arizona and here I am enjoying a great meal thanks MOD for being everywhere
Atmosphere: 5
Food: 5
Service: 5
I hope they make it!! I've been hearing about them possibly closing, but it is really decent pizza ??
Atmosphere: 4
Food: 5
Service: 5
Loading...