Staff is rude.disorganized never going there again.0
Erin Bonesteel
Rosa... No good. I'm a mall employee and let her know I was in a hurry. She wanted to make sure I got fresh noodles and wanted me to wait for the new ones. She said it would take one minute. It took six. Then, they proceeded to throw the old noodles on top of the new noodles and I got old noodles anyway. So did the guy behind me who is also an employee and talked into waiting. What an absolute waste of time. She should know better than to hold up her fellow mall employees for total BS. Be honest with time frames. She was bossy to other employees, openly, while I waited. If she is a manager, she needs to work on her communication skills. You'll see plenty of reviews about her here. It's wild.
Nehemiah Cruz
Worst managed location ever!! Do not waste your time or money. Find another location! This is the third attempt to try to buy lunch from this location and they were out of almost every product. Tried to order mushroom chicken. They're out of mushrooms. Tried to order beef and broccoli. They only had a half portion the last time I was here. They had no orange chicken. The time before that they had no rice ready to go. They don't try to offer you any type of compensation or any free items for being out of the items you want. When you try to figure out what else you want the girls answering. The drive-thru has an attitude and when you tell them you're going to cancel the order and go somewhere else they giggle and say okay. They know they're providing horrible service
REAL Retail Co.
Anthony amd crew solid!! Steamed rice was not overcooked, orange chicken was also solid.. Honey Walnut Shrimp best thing on the menu.
Tosh VTosh
If you have food allergens, don't eat here, they cross-contaminated the peanuts from the kung pao into the other "nut free " options. My friend with a nut allergen had hives and was itchy for a long while. Cross contaminating food allergens is a serious health violation. The scottsdale health inspectors need to get involved. Their staff simply apologized like it was a minor inconvenience and even refused to refund the order.
Atmosphere: 3
Food: 1
Service: 1
Emrah Canpolat
This is my second time ordering from here. I can say that this is the only Panda Express location I can’t get enough of. For some reason, the portions here are quite small, and it’s almost impossible to feel full.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Plate
Sonia Singer
Older lady worker was very rude. Rushed me and my mom. The lady in front of us asked for a bit more of the chicken. The worker was annoyed. So the lady changed her order to an 2 entree. The we were next, got the bowl w/ chow mein, (lots of it) the king pao chicken. Literally, a very small portion. Now I know why the lady got an entree instead of a bowl.. look at the pic! It’s fill with chow mein!
Mattie Boyce
I told them I wanted to use my medium al a carte birthday coupon from the app. They sold me a premium item and wouldn't switch out the item after they told me it was premium. And let me remove it but wouldn't let me switch it for another one. Worst birthday present ever. Do better. It's bad business to not tell people about items and let them use it and change it up at the register.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken
ME Mmm
They were in a huge rush and didn’t quite hear me when I ordered so when I went to pay they were up charging me for a bigger plate, I told them I didn’t want that and just wanted the 2 entrees and they insisted and argued back with me for about 3 minutes that I had ordered double of one of the entrees , which I didn’t . The young kid at the register told me to calm down at the end when I went to pay after all of that and I just left and told him it was their mistake and not to be so rude to customers . Ridiculous
Uwe Pawlitzki
Food at Panda was delicious. We like Asian cuisine. Too few seats in the food court. And everyone gives out the essences in tons of paper and plastic
Staff is rude.disorganized never going there again.0
Rosa... No good.
I'm a mall employee and let her know I was in a hurry. She wanted to make sure I got fresh noodles and wanted me to wait for the new ones. She said it would take one minute. It took six. Then, they proceeded to throw the old noodles on top of the new noodles and I got old noodles anyway. So did the guy behind me who is also an employee and talked into waiting. What an absolute waste of time. She should know better than to hold up her fellow mall employees for total BS. Be honest with time frames. She was bossy to other employees, openly, while I waited. If she is a manager, she needs to work on her communication skills. You'll see plenty of reviews about her here. It's wild.
Worst managed location ever!! Do not waste your time or money. Find another location! This is the third attempt to try to buy lunch from this location and they were out of almost every product. Tried to order mushroom chicken. They're out of mushrooms. Tried to order beef and broccoli. They only had a half portion the last time I was here. They had no orange chicken. The time before that they had no rice ready to go. They don't try to offer you any type of compensation or any free items for being out of the items you want. When you try to figure out what else you want the girls answering. The drive-thru has an attitude and when you tell them you're going to cancel the order and go somewhere else they giggle and say okay. They know they're providing horrible service
Anthony amd crew solid!! Steamed rice was not overcooked, orange chicken was also solid.. Honey Walnut Shrimp best thing on the menu.
If you have food allergens, don't eat here, they cross-contaminated the peanuts from the kung pao into the other "nut free " options. My friend with a nut allergen had hives and was itchy for a long while. Cross contaminating food allergens is a serious health violation. The scottsdale health inspectors need to get involved. Their staff simply apologized like it was a minor inconvenience and even refused to refund the order.
Atmosphere: 3
Food: 1
Service: 1
This is my second time ordering from here. I can say that this is the only Panda Express location I can’t get enough of. For some reason, the portions here are quite small, and it’s almost impossible to feel full.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Plate
Older lady worker was very rude. Rushed me and my mom. The lady in front of us asked for a bit more of the chicken. The worker was annoyed. So the lady changed her order to an 2 entree. The we were next, got the bowl w/ chow mein, (lots of it) the king pao chicken. Literally, a very small portion. Now I know why the lady got an entree instead of a bowl.. look at the pic! It’s fill with chow mein!
I told them I wanted to use my medium al a carte birthday coupon from the app. They sold me a premium item and wouldn't switch out the item after they told me it was premium. And let me remove it but wouldn't let me switch it for another one. Worst birthday present ever. Do better. It's bad business to not tell people about items and let them use it and change it up at the register.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken
They were in a huge rush and didn’t quite hear me when I ordered so when I went to pay they were up charging me for a bigger plate, I told them I didn’t want that and just wanted the 2 entrees and they insisted and argued back with me for about 3 minutes that I had ordered double of one of the entrees , which I didn’t . The young kid at the register told me to calm down at the end when I went to pay after all of that and I just left and told him it was their mistake and not to be so rude to customers . Ridiculous
Food at Panda was delicious. We like Asian cuisine.
Too few seats in the food court.
And everyone gives out the essences in tons of paper and plastic
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Worst service ever
Didn’t worn that food was very spicy
Atmosphere: 1
Food: 3
Service: 1
Zaith helped us and was very friendly. Delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Honey Walnut Shrimp
They’re obviously short-staffed so the workers are hurried and give poor customer service.
Atmosphere: 3
Food: 4
Service: 1
Great service, so so
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Orange Chicken
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