Quick update, the manager called us this week and acknowledged they were having issues the day we were there. Went out of their way, so I'm bumping the review to 3 stars solely based on great customer service.
Tom Surian
We were in town for Spring Break, and had just a wonderful experience at Picazzo's. We have family with food allergies and Celiac disease which is usually a huge concern when we dine out. The manager went out of his way to confirm at least once that certain foods were egg, nut, and gluten free and even had a special gluten free flatbread made to go with the scrumptious whipped ricotta appetizer. To boot, he took my wife's meal off the bill because the wrong meal was served. The food was delicious and the service was outstanding. This goes for the manager and the waitstaff. Very well run restaurant!
Atmosphere: 5
Food: 5
Service: 5
Al Silverman
Great food and atmosphere. You won't go wrong here!8??*
Atmosphere: 4
Food: 5
Service: 5
Holli Scharf
My food came out cold. Server was very apologetic but everyone was finished with their meal before it came back to the table ....
Atmosphere: 4
Food: 2
Service: 5
Catherine L
Delicious food! Mostly everything is GF and they also have GF beer. Highly recommend the pizza and spinach artichoke dip.Dietary restrictions: Gluten free
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Gluten Free Pizza, Hot Artichoke Spinach Dip
Dean Choate
The pizza is amazing! We ordered the appetizer was with apple, garlic, fig dip and cheese. The bread served with it was focaccia. It was ok my wife liked it. The price was a little high for the amount you get. Basically one slice of bread. Personally I wouldn’t get it again. Again the pizza is amazing and atmosphere is great. The service could be better.
Atmosphere: 5
Food: 5
Service: 3
James Smith
Let me start by giving praise to our server Joey M (I'm fairly certain). This young gentleman was attentive, apologetic for wait times and professional. At the end of our meal, he informed us he had just finished training, which was surprising given how good he was.Love all the vegan options available and how good it all was. I was very pleased with the fungi pizza and the chicken piccatta. No complaints on that front.Would for sure come back next time we are in Phoenix!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Vegan
L Chris F
I had lunch with a coworker today and we waited 45 min to get our food. We have enjoyed our lunches until today. We were told they are too busy, understaffed, and poorly trained. Well you don't have to worry about our business returning any time soon.
Atmosphere: 4
Food: 3
Service: 1
L Chris F.
Poor food, poor service, lunch took way too long, 30 min too long. They're too busy to give quality food and service.
Steph R.
Food and service were amazing! Gluten free and vegan options are abundant and did not disappoint. While traveling and having food allergies, it's so nice to have a safe place to enjoy out!
Dining at Picazzo’s Healthy Italian Kitchen was a delightful experience, especially for those who appreciate vegan options without compromising on taste.What stood out was Picazzo’s dedication to not just vegan options, but the clear focus on quality and flavor. It’s definitely a must-visit for anyone looking for a satisfying plant-based meal that doesn’t skimp on the comforting essence of Italian cuisine. Whether you’re vegan or simply a lover of Italian food, Picazzo’s proves to be a culinary gem that caters to diverse dietary preferences without compromising on the authentic Italian dining experience.
Food: 5
Suzette Thompson
My son loved his pizza and I thought the Athena quinoa bowl was fantastic. Service was great and the restaurant had a peaceful atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Michelle H.
Horrible.... DO NOT Eat here!!!! Pizza was Awful even After we took the Leftovers Home. My Thai Peanut Pasta Dish was Not Good after a few bites... took the rest home feeling it good the Next day.... Boy was I Wrong and this was Last Sunday Night. Our Cheese Bread and Tomato Sauce Dip was REALLY good... that's about it. Cocktails were good but Bathroom was Dark and could have had better Lighting. Music was Loud in the Bathroom too and No Paper Seats for those of you who maybe like that. Too Many Gnats or those little Flies. I...We...my Husband and I will never go back again. They also have 2 Menus... One is " Healthy Vegan Italian "... the Other is a Regular menu for Italian that is Not much better I'm sure. You get Confused of what item is on what menu... Too much reading when your hungry.
jim bissonett
The dinner salad was better than expected given the service and ambiance. The waiter was not knowledgeable about the menu. He forgot to give us silverware and napkins. Then he came to the table and asked if I had received my wine that I had ordered from him. All he had to do was look at the table to answer that one. The restroom was a disaster with paper on the floor around the toilet, washbasin and floor. The wastebasket was over flowing as well. I don't like to write a poor review, but maybe it will help improve.
Quick update, the manager called us this week and acknowledged they were having issues the day we were there. Went out of their way, so I'm bumping the review to 3 stars solely based on great customer service.
We were in town for Spring Break, and had just a wonderful experience at Picazzo's. We have family with food allergies and Celiac disease which is usually a huge concern when we dine out. The manager went out of his way to confirm at least once that certain foods were egg, nut, and gluten free and even had a special gluten free flatbread made to go with the scrumptious whipped ricotta appetizer. To boot, he took my wife's meal off the bill because the wrong meal was served. The food was delicious and the service was outstanding. This goes for the manager and the waitstaff. Very well run restaurant!
Atmosphere: 5
Food: 5
Service: 5
Great food and atmosphere. You won't go wrong here!8??*
Atmosphere: 4
Food: 5
Service: 5
My food came out cold. Server was very apologetic but everyone was finished with their meal before it came back to the table ....
Atmosphere: 4
Food: 2
Service: 5
Delicious food! Mostly everything is GF and they also have GF beer. Highly recommend the pizza and spinach artichoke dip.Dietary restrictions: Gluten free
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Gluten Free Pizza, Hot Artichoke Spinach Dip
The pizza is amazing! We ordered the appetizer was with apple, garlic, fig dip and cheese. The bread served with it was focaccia. It was ok my wife liked it. The price was a little high for the amount you get. Basically one slice of bread. Personally I wouldn’t get it again. Again the pizza is amazing and atmosphere is great. The service could be better.
Atmosphere: 5
Food: 5
Service: 3
Let me start by giving praise to our server Joey M (I'm fairly certain). This young gentleman was attentive, apologetic for wait times and professional. At the end of our meal, he informed us he had just finished training, which was surprising given how good he was.Love all the vegan options available and how good it all was. I was very pleased with the fungi pizza and the chicken piccatta. No complaints on that front.Would for sure come back next time we are in Phoenix!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Vegan
I had lunch with a coworker today and we waited 45 min to get our food. We have enjoyed our lunches until today. We were told they are too busy, understaffed, and poorly trained. Well you don't have to worry about our business returning any time soon.
Atmosphere: 4
Food: 3
Service: 1
Poor food, poor service, lunch took way too long, 30 min too long. They're too busy to give quality food and service.
Food and service were amazing! Gluten free and vegan options are abundant and did not disappoint. While traveling and having food allergies, it's so nice to have a safe place to enjoy out!
Restaurantji Recommends
Dining at Picazzo’s Healthy Italian Kitchen was a delightful experience, especially for those who appreciate vegan options without compromising on taste.What stood out was Picazzo’s dedication to not just vegan options, but the clear focus on quality and flavor. It’s definitely a must-visit for anyone looking for a satisfying plant-based meal that doesn’t skimp on the comforting essence of Italian cuisine. Whether you’re vegan or simply a lover of Italian food, Picazzo’s proves to be a culinary gem that caters to diverse dietary preferences without compromising on the authentic Italian dining experience.
Food: 5
My son loved his pizza and I thought the Athena quinoa bowl was fantastic. Service was great and the restaurant had a peaceful atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Horrible.... DO NOT Eat here!!!! Pizza was Awful even After we took the Leftovers Home. My Thai Peanut Pasta Dish was Not Good after a few bites... took the rest home feeling it good the Next day.... Boy was I Wrong and this was Last Sunday Night. Our Cheese Bread and Tomato Sauce Dip was REALLY good... that's about it. Cocktails were good but Bathroom was Dark and could have had better Lighting. Music was Loud in the Bathroom too and No Paper Seats for those of you who maybe like that. Too Many Gnats or those little Flies. I...We...my Husband and I will never go back again. They also have 2 Menus... One is " Healthy Vegan Italian "... the Other is a Regular menu for Italian that is Not much better I'm sure. You get Confused of what item is on what menu... Too much reading when your hungry.
The dinner salad was better than expected given the service and ambiance. The waiter was not knowledgeable about the menu. He forgot to give us silverware and napkins. Then he came to the table and asked if I had received my wine that I had ordered from him. All he had to do was look at the table to answer that one. The restroom was a disaster with paper on the floor around the toilet, washbasin and floor. The wastebasket was over flowing as well. I don't like to write a poor review, but maybe it will help improve.
Atmosphere: 2
Food: 3
Service: 2
Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten Free Pizza, Vegan, Salad