My sister delivered food for me and her yesterday and i ate it today and my wings were raw i had a personal pizza pan if you're wondering i have never felt disgusted in my entire life
Food: 2
Alex
I walked in to order a pizza and the blonde woman and man working on 12.6.24 at around 1:30pm, management can go ahead and check that since she was so rude I didn’t get her name. She rolled her eyes and actually huffed to come up to the counter from sitting to take our order and didn’t even greet us. She started with “Pick up?” and we said no, we would like to order. Then she stated that we could go online and order even though we were standing right in front of her ready. I started to tell her what I would like trying to ignore how unprofessional even for pizza hutt she was and again she rolled her eyes and actually huffed ! Like opening up the screen to place an order in person was an impossible task, making it incredibly obvious that she was annoyed and did not want to. I immediately canceled my order and said I did not like her attitude and definitely didn’t want someone like that handling something that I will be consuming with as little care and so much attitude from just taking an order. Management really needs to do a check on the employees here, especially with the horrible ratings this place already has. Definitely go somewhere else like Barro’s, NYPD, Grimaldi’s, Oregano’s, shoot even Little Caesars before wasting your money here.
Atmosphere: 1
Food: 1
Service: 1
Terry Sims
Gentleman at the front counter was awesome. We ordered online and wasn't told they ran out of sausage until I got there but he adjusted the price and was extremely professional, polite and helpful...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Dan Mailman
Did not get what I ordered
Atmosphere: 1
Food: 1
Service: 4
Baeley Gilbertsen
These people will steal your money go somewhere more competent with enough people to actually work
Atmosphere: 1
Food: 1
Service: 1
Lindsay Johnson
It says online that they are open till 2 AM. I keep trying to call to place an order and it says that they are closed and it is only 1215.
Service: 1
Lauren Hall
Ordered $105 worth of food to be delivered to the resort we were staying at. Tracked the delivery with the Pizza Hut website. Driver never came to the resort and changed the status to delivered. Bellmen, front desk and even security camera proved the driver never came. Called the Pizza Hut in Scottsdale off greenway and spoke with a horrible manager named Matt who claims he could only refund $85 because they use door dash to deliver food. Absolutely no accountability on their end. I contacted door dash and they confirmed they refunded Pizza Hut but good old Matt claims he couldn’t give us the remaining $25. Matt was extremely uneducated about the policy and process of how their third party delivery service works. DO NOT ORDER FOOD FROM THIS ESTABLISHMENT.
Poor customer service and the entire order was wrong. Stale old pizza and someone else’s breadsticks. 0/10
Atmosphere: 1
Food: 1
Service: 1
Lkeyah Norman
Slow and rude for no reason
Atmosphere: 4
Food: 4
Service: 1
S J
Ordered some food and paid the delivery fee that Pizza Hut charges. They outsourced the delivery to Door Dash! Not only does Pizza Hut keep the money for the delivery fee, but they also guaranteed a delivery time, and it was way later than promised. This information was not expressed prior to placing the order, Pizza Hut just outsourced! What are these companies doing? They have no consideration for the consumer or employees anymore!
My personal veggie pizza was delicious and was ready the minute I walked in to pick it
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Lovers Pizza
Andy Perez
There is a worker named Leslie, she was being very rude when I asked when my order was arriving, as if it isn’t her job to tell me when it’s coming. Also delivery was super slow, almost an hour of wait.
LDV Andrade
Worst experience I’ve had at any type of restaurant. Both workers ignored me, then when I asked for help one just walked past me and said “I don’t know” and when I asked for help she YELLED “don’t you see the oven!” so I walked out. I was there January 13 2023 @ 3:40pm.
Atmosphere: 1
Food: 1
Service: 1
ayla grims
I got the family big box dinner. It was amazing. We had 2 pizzas with Italian sausage and pepperoni and cheese bread and wings. We really enjoyed it. I ordered it and I was running late picking it up. The store had good customer service and my pizza was very hot. I can always say that I love Pizza Hut over Domino's. The pizza was seasoned and the wings were fire.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks, Traditional Wings, Garlic
My sister delivered food for me and her yesterday and i ate it today and my wings were raw i had a personal pizza pan if you're wondering i have never felt disgusted in my entire life
Food: 2
I walked in to order a pizza and the blonde woman and man working on 12.6.24 at around 1:30pm, management can go ahead and check that since she was so rude I didn’t get her name. She rolled her eyes and actually huffed to come up to the counter from sitting to take our order and didn’t even greet us. She started with “Pick up?” and we said no, we would like to order. Then she stated that we could go online and order even though we were standing right in front of her ready. I started to tell her what I would like trying to ignore how unprofessional even for pizza hutt she was and again she rolled her eyes and actually huffed ! Like opening up the screen to place an order in person was an impossible task, making it incredibly obvious that she was annoyed and did not want to. I immediately canceled my order and said I did not like her attitude and definitely didn’t want someone like that handling something that I will be consuming with as little care and so much attitude from just taking an order. Management really needs to do a check on the employees here, especially with the horrible ratings this place already has. Definitely go somewhere else like Barro’s, NYPD, Grimaldi’s, Oregano’s, shoot even Little Caesars before wasting your money here.
Atmosphere: 1
Food: 1
Service: 1
Gentleman at the front counter was awesome. We ordered online and wasn't told they ran out of sausage until I got there but he adjusted the price and was extremely professional, polite and helpful...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Did not get what I ordered
Atmosphere: 1
Food: 1
Service: 4
These people will steal your money go somewhere more competent with enough people to actually work
Atmosphere: 1
Food: 1
Service: 1
It says online that they are open till 2 AM. I keep trying to call to place an order and it says that they are closed and it is only 1215.
Service: 1
Ordered $105 worth of food to be delivered to the resort we were staying at. Tracked the delivery with the Pizza Hut website. Driver never came to the resort and changed the status to delivered. Bellmen, front desk and even security camera proved the driver never came. Called the Pizza Hut in Scottsdale off greenway and spoke with a horrible manager named Matt who claims he could only refund $85 because they use door dash to deliver food. Absolutely no accountability on their end. I contacted door dash and they confirmed they refunded Pizza Hut but good old Matt claims he couldn’t give us the remaining $25. Matt was extremely uneducated about the policy and process of how their third party delivery service works. DO NOT ORDER FOOD FROM THIS ESTABLISHMENT.
Recommended dishes: Pepperoni Pizza, Boneless Wings
Poor customer service and the entire order was wrong. Stale old pizza and someone else’s breadsticks. 0/10
Atmosphere: 1
Food: 1
Service: 1
Slow and rude for no reason
Atmosphere: 4
Food: 4
Service: 1
Ordered some food and paid the delivery fee that Pizza Hut charges. They outsourced the delivery to Door Dash! Not only does Pizza Hut keep the money for the delivery fee, but they also guaranteed a delivery time, and it was way later than promised. This information was not expressed prior to placing the order, Pizza Hut just outsourced! What are these companies doing? They have no consideration for the consumer or employees anymore!
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Boneless Wings
Restaurantji Recommends
My personal veggie pizza was delicious and was ready the minute I walked in to pick it
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Lovers Pizza
There is a worker named Leslie, she was being very rude when I asked when my order was arriving, as if it isn’t her job to tell me when it’s coming. Also delivery was super slow, almost an hour of wait.
Worst experience I’ve had at any type of restaurant. Both workers ignored me, then when I asked for help one just walked past me and said “I don’t know” and when I asked for help she YELLED “don’t you see the oven!” so I walked out. I was there January 13 2023 @ 3:40pm.
Atmosphere: 1
Food: 1
Service: 1
I got the family big box dinner. It was amazing. We had 2 pizzas with Italian sausage and pepperoni and cheese bread and wings. We really enjoyed it. I ordered it and I was running late picking it up. The store had good customer service and my pizza was very hot. I can always say that I love Pizza Hut over Domino's. The pizza was seasoned and the wings were fire.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks, Traditional Wings, Garlic
Perfectly cooked pan!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
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