Popeyes Louisiana Kitchen
9121 E Indian Bend Rd, Scottsdale
(480) 434-6682
Recent Reviews
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They are a little slow some visits but great chicken
Atmosphere: 5
Food: 5
Service: 4
Closed during business hours, doors locked, employees inside ignoring customers
Atmosphere: 1
Food: 1
Service: 1
They gave me good customer service and the food was delicious
Atmosphere: 4
Food: 5
Service: 5
Employees were very welcoming and well mannered! Food was hot and fresh!
Atmosphere: 4
Food: 4
Service: 5
Hot cryspi chicken I loved it
Atmosphere: 5
Food: 5
Service: 5
Customer service needs help and the chicken was disappointing. I won't go back😕
Atmosphere: 2
Food: 2
Service: 2
On December 20 2024 I place and paid for my lunch as I have done many times before. I arrived at the restaurant and waited patiently in line. When I got to the counter I was rudely told that I would have to wait 10 to 15 minutes because there were too many people in line. I waited 10 minutes while people behind me got their food. I attempted to call customer service but the best I could get was a chat with AI. Later I got an email with a half hearted apology. No one bothered to follow up with a phone call. I doubt that the employee was even spoken to. They don't care about customer service.
Atmosphere: 1
Service: 1
Slow lest popeyes l have ever been to and their prices are the highest.
Service: 1
Food was ok. They weren’t too busy but service was pretty slow
Atmosphere: 3
Food: 3
Service: 2
Ordered in drive-thru at 11:45am right before lunch hour. Everything was cold and instead of classic chicken they gave me spicy. The entire meal was terrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Okay, my experience here was an absolute nightmare. I went through drive thru about 730pm last night, for starters NO ONE was in the drive thru or in line at the counter during my entire transaction. I ordered the combo 4, 2Pc regular with a frozen strawberry drink, a side of mash and fries. The gentleman without even greeting me, "Give me a minute." Why? there was no greeting I just pulled up and was met with attitude, nce I place my order after repeating it to the cashier 4 times and then got snapped , because the drink I requested , no need to so zesty about it sir) after getting to the window and paying for my meal, I was shortly met with an aggressive mexican woman who had nothing but negativity spewing from her mouth calling me a liar that I didnt pay, refusing to give me the food I paid for then having to go so far to prove to them that I had them go and check camera only to be met again with more disgust that I was told I never paid and that the reciept that was JUST GIVEN TO ME they say shows I was there half an hour ago, which if they would have looked on cameras like they said they did they would have seen I hadnt been there all day. The food I was given was nasty the mash was completely salty, the fries staturated in salt and harder than a rock and MY CHICKEN WAS RAW Pink right in the middle of my chicken, I would have taken a picture but my husband threw it away while I threw up. Worst service, worst customer caren absolute worst morals and care about anyone that goes here.
Atmosphere: 1
Food: 1
Service: 1
Popeyes! What has happened to you? Shrimp was cold. Had to ask her to redo it. No spicy available so had to go with plain. It's 4:45. You'd think they'd have enough for dinner. And coke has very little carbonation. This is the second Popeyes in a month that has been horrible. What happened?
Atmosphere: 3
Food: 1
Service: 3
I got food poisoning from this place.
Atmosphere: 2
Food: 1
Service: 2
Very friendly, great environment, food is great prices are reasonable
Atmosphere: 5
Food: 5
Service: 5
Service has been getting consistently worse, but it's the closest to my job so I'd go occasionally for lunch. Today I went, 2 cars in front of me, took them about 7 minutes for the 2 of them, when I pulled up to the speaker the guy told me "Gimme a minute" waited for 10 minutes with no response, even when I asked hello at the speaker several times. Next time I'll go to the one further away if I want a chicken sandwich and I forgot to pack lunch.
Atmosphere: 1
Food: 4
Service: 1
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