We ordered a pizza for delivery Saturday night through their own website. After several delays in the pick up of the pizza with their choice of delivery service of door dash we canceled the order and, WE NEVER RECEIVED OUR PIZZA. The charge for the pizza went through today on my Am Ex card. YES, I have initiated a dispute of the charge, but that isn't the point of my story. I've been a customer of this restaurant since they first opened their doors over 30 years ago. I went in today to try and resolve the matter amicably. Y'know say hey, you know who I am, I just want a credit for the pizza I never got. The old guy behind the counter began yelling at me, seriously SCREAMING, called me a LIAR, said I received the pizza and I'm trying to cheat him for it. He knows who I am, he totally recognized me, and is well aware of how long I've been a customer. He didn't care about any of that and continued his rant, screaming at me in front of his staff who also are very well aware of how long I've been coming in, and accused me of manufacturing the text notice cancellation I received showing I never got the pie, and continued to scream I was a liar and of course he's not giving me a refund. I'm quite certain I'll get my money from Am Ex, but again NOT the point. This guy got clearly unhinged and screamed at a customer that has been supporting his business since his doors opened. He clearly doesn't care about me, and apparently about any sort of level of decorum in dealing with a customer who simply wanted a refund for a pizza I never got. So, that's my story. Please take your money elsewhere, its clear Ray's Pizza in Scottsdale doesn't care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Trent Davidson
Referred by a coworker who's from NY.
The place was very NY vibe with great decor and tvs.
Had two slices, half and half pizza and garlic knots
Walk in and the folks up front were very fun with accents and speaking what sounded like italian. They wouldn't recommend any slice or tell me their favorite, which i thought was odd. Wish they would have cuz i missed on the two individual slices.
White pizza slice was not my cup of tea, but the crust was a mazing. 3 out of 5 stars
Spinach and tomoato slice was disappointing. The crust was amazing except for the first two bites that were very soggy. Like the tomato and spinach has released a lot of moisture. That was a rough start. 2 out of 5 stars.
Half monster pizza (combo). They loaded the toppings. Probably should have requested light on the mushrooms. Crust was amazingly crunchy and did not flop even with all the weight. 4.5 out of 5.
Half pepperoni pizza. Spicy and tasty. About what you expect from a a pep slice, but the crust was sooo good like the monster half. Wife and son both really liked it..5 out of 5.
Garlic knots were flavorful with a tiny crunch but airy and soft on the inside. 4.5 out of 5 stars.
When we are in the area, this will likely be our go to pizza place. Very interested in trying other slices.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pie, Pizza by the Slice, Garlic Knots
Lelia Dodds
They burnt my slice & did give me another one, but that one wasn't quite warm enough. For me, I didn't particularly like their sauce
Atmosphere: 3
Food: 2
Service: 2
Matthew Trenholm
Food is excellent, never disappointed. I have eaten Pizza all over the US, ( being from NYC area) and I can say the pizza here is very consistent and always enjoyable
Atmosphere: 5
Food: 5
Service: 5
Jan Fasy
Delicious REAAL Sicilian pizza!
Atmosphere: 5
Food: 5
Service: 5
Michael Ring
I don't know where Pizza joints are hiring, but I found the staff answering the phone to be pretty rude.
Atmosphere: 3
Food: 3
Service: 2
Rom Vee
The absolute best pizza in Arizona. This is as close to home (NJ/NYC) as you can get. If you close your eyes while you eat, you can hear the NYC subway train coming through and the FDNY/NYPD sirens in the background.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Pizza by the Slice, Pepperoni Pizza, Garlic Bread
Mike Ferraresi
GARBAGE / screws up orders and makes people wait and then stands there staring at you like you are the idiot. GO ELSEWHERE
Atmosphere: 1
Service: 1
Jason S
Best Pizza in Arizona or the United States. Get the Sicilian Monster and prove me wrong.
Got a Sicilian pizza, it was out of this world delicious. My family devoured it, and not a word was spoken during the feeding frenzy. We will be back for more!
Atmosphere: 5
Food: 5
Service: 5
Dan Mercado
This Ray's pizza never fails to make great pizza!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza by the Slice, Pepperoni Pizza
Andrew “Snoogens”
Great pizza!
Atmosphere: 5
Food: 5
Service: 5
gary cusumano
Decent food but the staff were rude and argumentative over who should take the order; leaving me confused and vulnerable. Not a good way to serve guests. I won’t be back.
Always excellent!!
Atmosphere: 5
Food: 5
Service: 5
We ordered a pizza for delivery Saturday night through their own website. After several delays in the pick up of the pizza with their choice of delivery service of door dash we canceled the order and, WE NEVER RECEIVED OUR PIZZA.
The charge for the pizza went through today on my Am Ex card. YES, I have initiated a dispute of the charge, but that isn't the point of my story.
I've been a customer of this restaurant since they first opened their doors over 30 years ago. I went in today to try and resolve the matter amicably. Y'know say hey, you know who I am, I just want a credit for the pizza I never got. The old guy behind the counter began yelling at me, seriously SCREAMING, called me a LIAR, said I received the pizza and I'm trying to cheat him for it. He knows who I am, he totally recognized me, and is well aware of how long I've been a customer. He didn't care about any of that and continued his rant, screaming at me in front of his staff who also are very well aware of how long I've been coming in, and accused me of manufacturing the text notice cancellation I received showing I never got the pie, and continued to scream I was a liar and of course he's not giving me a refund.
I'm quite certain I'll get my money from Am Ex, but again NOT the point. This guy got clearly unhinged and screamed at a customer that has been supporting his business since his doors opened.
He clearly doesn't care about me, and apparently about any sort of level of decorum in dealing with a customer who simply wanted a refund for a pizza I never got.
So, that's my story. Please take your money elsewhere, its clear Ray's Pizza in Scottsdale doesn't care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Referred by a coworker who's from NY.
The place was very NY vibe with great decor and tvs.
Had two slices, half and half pizza and garlic knots
Walk in and the folks up front were very fun with accents and speaking what sounded like italian. They wouldn't recommend any slice or tell me their favorite, which i thought was odd. Wish they would have cuz i missed on the two individual slices.
White pizza slice was not my cup of tea, but the crust was a mazing. 3 out of 5 stars
Spinach and tomoato slice was disappointing. The crust was amazing except for the first two bites that were very soggy. Like the tomato and spinach has released a lot of moisture. That was a rough start. 2 out of 5 stars.
Half monster pizza (combo). They loaded the toppings. Probably should have requested light on the mushrooms. Crust was amazingly crunchy and did not flop even with all the weight. 4.5 out of 5.
Half pepperoni pizza. Spicy and tasty. About what you expect from a a pep slice, but the crust was sooo good like the monster half. Wife and son both really liked it..5 out of 5.
Garlic knots were flavorful with a tiny crunch but airy and soft on the inside. 4.5 out of 5 stars.
When we are in the area, this will likely be our go to pizza place. Very interested in trying other slices.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pie, Pizza by the Slice, Garlic Knots
They burnt my slice & did give me another one, but that one wasn't quite warm enough. For me, I didn't particularly like their sauce
Atmosphere: 3
Food: 2
Service: 2
Food is excellent, never disappointed. I have eaten Pizza all over the US, ( being from NYC area) and I can say the pizza here is very consistent and always enjoyable
Atmosphere: 5
Food: 5
Service: 5
Delicious REAAL
Sicilian pizza!
Atmosphere: 5
Food: 5
Service: 5
I don't know where Pizza joints are hiring, but I found the staff answering the phone to be pretty rude.
Atmosphere: 3
Food: 3
Service: 2
The absolute best pizza in Arizona. This is as close to home (NJ/NYC) as you can get. If you close your eyes while you eat, you can hear the NYC subway train coming through and the FDNY/NYPD sirens in the background.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Pizza by the Slice, Pepperoni Pizza, Garlic Bread
GARBAGE / screws up orders and makes people wait and then stands there staring at you like you are the idiot. GO ELSEWHERE
Atmosphere: 1
Service: 1
Best Pizza in Arizona or the United States. Get the Sicilian Monster and prove me wrong.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always good NY style slices and Buffalo wings!
Atmosphere: 5
Food: 5
Service: 5
Got a Sicilian pizza, it was out of this world delicious. My family devoured it, and not a word was spoken during the feeding frenzy. We will be back for more!
Atmosphere: 5
Food: 5
Service: 5
This Ray's pizza never fails to make great pizza!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza by the Slice, Pepperoni Pizza
Great pizza!
Atmosphere: 5
Food: 5
Service: 5
Decent food but the staff were rude and argumentative over who should take the order; leaving me confused and vulnerable. Not a good way to serve guests. I won’t be back.
Atmosphere: 3
Food: 4
Service: 1
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