Rubio's Coastal Grill

always a great option. :-) my kids love the guacamole and rice and I think the coastal trio tacos are perfection for a quick Mexican dinner.

Atmosphere: 5

Food: 5

Service: 5

The cashier there was so great. Glad to see someone like that work there.

Atmosphere: 5

Food: 5

Service: 5

I’ve always enjoyed eating at Rubio’s, but lately the food has become hit or miss. Unfortunately, my last visit was very disappointing and will be my last.

The Fish Tacos Especial I ordered were uncooked, soggy, and cold to the touch. Absolutely inedible! The tacos were also tiny and not even prepared correctly. The burrito we ordered was wrong as well, missing sauce and mostly filled with rice.

When I arrived, the cashier mentioned they were running behind and food would take about 15 minutes. I was fine with waiting, but it ended up taking about 40 minutes. They were also out of pinto beans for the side so I subbed for street corn and they were out of that too. At one point, the cashier with extremely long fingernails went into the kitchen to help cook but loudly complained she didn’t know how to cook.
The restaurant itself was dirty, tables had leftover food, the salsa bar was a mess and the salsa was not cool, and several iced tea options hadn’t been brewed. Other customers were complaining too and asking for refunds.

When I brought up the uncooked fish to the manager, his response was unconcerned, which was especially troubling given the health risk. He did refund our meal, and we left our food untouched to eat elsewhere.

Sadly, this experience left me very disappointed, and I won’t be returning to Rubio’s.

Atmosphere: 1

Food: 1

Service: 1

I tried to call in Rubio’s for my birthday, and they said they didn’t do call ins anymore. I asked if they would do it since I was already on the phone, but they hung up on me. So I used the app, which is faulty, and they messed up the order. I went in person, and mentioned that I was hung up on. They didn’t seem to care, even telling me that they do in fact do call ins - only not when it’s busy (there was no one inside). They charged me for four drinks when I ordered one, and I asked for a refund but the manager gave me a stink about it. He said he didn’t have the authority to do it, and had to have the regional manager give me a call. The manager never called, and I never got my refund. Horrible service, and must be among the reasons Rubio’s has declared bankruptcy twice and has been forced to close scores of locations last year alone.

Service: 1

Never consistent but i really like the food. Always seems like the kitchen is behind and service is a mess too. The app doesn't pull up for this location as well. When I want Rubio's from here im always second guessing myself... should I or should I not...ugh

Atmosphere: 2

Food: 3

Service: 2

I just love their fish tacos and burritos!

Atmosphere: 5

Food: 5

Service: 5

Very much appreciate the staff here. Super attentive and kind. Thanks for being awesome.

Atmosphere: 5

Food: 5

Service: 5

Super friendly and fast service! Grateful they are right around the corner!

Good place to eat.

Food was amazing and service was amazing

THIS PLACE IS SO GOOD! TACOS ARE CRAZY GOOD! THR MANAGER GREAT ATTITUDES! I LL COME BACK FOR SURE!!! 💪🤟

Andrew, the manager, is fantastic!

Andrew behind the register is a very nice and efficient young man. He’s a great ambassador for this Rubio’s. But there are still some issues after the change of ownership.

We ordered 2 quesadillas, one shrimp and one chicken. We got them quickly which is a great improvement over the last owners. But both were only 3/4 filled. The outside inch of each was just tortilla.

There was an adequate amount of chicken but there were only two shrimp on three of the four pieces. That made for several bites of cheese only quesadilla.

The salsa bar was clean and well stocked. The tables have seen better days though.

We’ll continue to eat here as we have other favorite dishes.

Chris(tian) absolutely turned my night around with his customer service! He was incredibly helpful and kind, and because of him, I will continue to frequent this location.

Walked in, never been to this location. Was not greeted by anyone. Once I found the to go shelf, order was waiting for me and was correct. Food was great and family enjoyed it. We missed the salsa that was supposed to be with the order, but perhaps there was an open salsa bar that I missed?