Rubio's Coastal Grill

Chill place, but when we tried to cater for a birthday they were NOT prepared . Keep in mind we ordered this 3 days prior to pickup...

Atmosphere: 4

Food: 5

Service: 2

Love the $7. combo plates as they give great value and tasty tacos! Also love he Tuesday Fish or Chicken taco day! Very good customer service black manager guy with good positive people skills!

Atmosphere: 5

Food: 5

Service: 5

get your store in order. they locked the doors so they can go home early, meanwhile collecting welfare checks. also, no one speaks English

We really love the blackened mahi mahi tacos and the chips and guacamole.

Atmosphere: 5

Food: 5

Service: 5

always a great option. :-) my kids love the guacamole and rice and I think the coastal trio tacos are perfection for a quick Mexican dinner.

Atmosphere: 5

Food: 5

Service: 5

The cashier there was so great. Glad to see someone like that work there.

Atmosphere: 5

Food: 5

Service: 5

I’ve always enjoyed eating at Rubio’s, but lately the food has become hit or miss. Unfortunately, my last visit was very disappointing and will be my last.

The Fish Tacos Especial I ordered were uncooked, soggy, and cold to the touch. Absolutely inedible! The tacos were also tiny and not even prepared correctly. The burrito we ordered was wrong as well, missing sauce and mostly filled with rice.

When I arrived, the cashier mentioned they were running behind and food would take about 15 minutes. I was fine with waiting, but it ended up taking about 40 minutes. They were also out of pinto beans for the side so I subbed for street corn and they were out of that too. At one point, the cashier with extremely long fingernails went into the kitchen to help cook but loudly complained she didn’t know how to cook.
The restaurant itself was dirty, tables had leftover food, the salsa bar was a mess and the salsa was not cool, and several iced tea options hadn’t been brewed. Other customers were complaining too and asking for refunds.

When I brought up the uncooked fish to the manager, his response was unconcerned, which was especially troubling given the health risk. He did refund our meal, and we left our food untouched to eat elsewhere.

Sadly, this experience left me very disappointed, and I won’t be returning to Rubio’s.

Atmosphere: 1

Food: 1

Service: 1

I tried to call in Rubio’s for my birthday, and they said they didn’t do call ins anymore. I asked if they would do it since I was already on the phone, but they hung up on me. So I used the app, which is faulty, and they messed up the order. I went in person, and mentioned that I was hung up on. They didn’t seem to care, even telling me that they do in fact do call ins - only not when it’s busy (there was no one inside). They charged me for four drinks when I ordered one, and I asked for a refund but the manager gave me a stink about it. He said he didn’t have the authority to do it, and had to have the regional manager give me a call. The manager never called, and I never got my refund. Horrible service, and must be among the reasons Rubio’s has declared bankruptcy twice and has been forced to close scores of locations last year alone.

Service: 1

Never consistent but i really like the food. Always seems like the kitchen is behind and service is a mess too. The app doesn't pull up for this location as well. When I want Rubio's from here im always second guessing myself... should I or should I not...ugh

Atmosphere: 2

Food: 3

Service: 2

I just love their fish tacos and burritos!

Atmosphere: 5

Food: 5

Service: 5

Very much appreciate the staff here. Super attentive and kind. Thanks for being awesome.

Atmosphere: 5

Food: 5

Service: 5

Super friendly and fast service! Grateful they are right around the corner!

Good place to eat.

Food was amazing and service was amazing

THIS PLACE IS SO GOOD! TACOS ARE CRAZY GOOD! THR MANAGER GREAT ATTITUDES! I LL COME BACK FOR SURE!!! 💪🤟