Please improve on the customer service, I always leave a tip to see if it helps with the friendliness, but every time I come here the baristas are so rude and lack personality
The only improvement they’ve made was hiring a very cheerful young man with a beard; it was nice seeing a genuine smile for once
Atmosphere: 1
Food: 3
Service: 1
Kyonna Watts
I come here every morning for the same order, and the staff is always so sweet. They even write little notes on the bags, which makes my day. My coffee is made perfectly every time, and I’ve never had any issues with my order. I’ve tried other locations, but it’s just not the same—the baristas here truly make great coffee!
Atmosphere: 5
Food: 5
Service: 5
Scott Fisher
They messed up on my White Chocolate Mocha, 3x in a row. And when I went in to have them remake it, I was greeted with a ton on attitude and another wrong drink.
Atmosphere: 2
Food: 1
Service: 1
Daniel Mork
I've come to this Starbucks for more than 2 years and the employees have always been nice. This morning while helping pick up my table and bring it to the front counter, I got yelled at by one of the employees for inadvertently stepping on her floor behind the counter. I have never been spoken to with so much disrespect in my life. She obviously doesn't understand who her customer is. This woman should not be allowed to work with the public. She is horrible.
I would try to find a different Starbucks than this one unless you want to be disrespected with woke ideology. Starbucks have gone way downhill. 👇
Atmosphere: 1
Service: 1
Anne N
Cleanest Starbucks I've been in, in years and staff was engaging, i was so surprised
Atmosphere: 4
Food: 3
Service: 5
Michael “TFN” George
Quick. Friendly. Knowledgeable. Delicious!!! 🤤 Great location with an amazing staff.
Atmosphere: 5
Food: 5
Service: 5
Ron G
Love this Starbucks. Go there often enough and employees start greating you by name. All staff members are great. Management, Luissa, is attentive and a great manager. Skylar, Maddy and Cameron are fantastic. Others are great too but I don't know all names. Clean bathrooms and clean lobby! And of course, coffe is also great!
Atmosphere: 5
Food: 5
Service: 5
Joe Previte
This might be an underrated location. Plenty of seating and mostly quiet in the afternoons. Great service too. I wanted a decaf tea and Boris offered to steep and ice a mint tea for me.
Atmosphere: 5
Food: 5
Service: 5
J P
Been going here for a while. The poor baristas look like they are held captive by the manager of this place. Seen her chastise and belittle employees. Feel so bad for the baristas because they work so hard and get no credit.
Seems to be understaffed before close and Sundays.
Music is way too loud to concentrate. Hurts my head. Heard that the manager won't let it be turned down.
Drinks and food are good at least. Can't beat a sbux chai but I won't get it here.
Awful experience. Awful service by the manager, Louisa (I think that was her name) was extremely rude and unprofessional. Would not recommend coming to this Starbucks unless there’s new management here.
The severs work hard at this location and we usually pick up coffee from the drive through. Summer favorite is the 10 calorie energy boost of the melon drink.
Atmosphere: 4
Food: 4
Service: 4
Spencer Mckrell
What can you say about overpriced coffee.
Atmosphere: 4
Food: 5
Service: 3
Kevin Chung
This used to be a quieter (no loud music) place and had a better environment to focus on something, read, and discuss quietly with people than other sites. Now it's same loud and nothing different than others. People tend to raise their voice aloud now and play their media aloud to hear better. I am sad, as it is not easy to find softer and quieter place nowadays. :-(
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Coffee Traveler - Decaf Pike Place Roast
Aventerra01
It was closed for the day on a working weekday. 4/30 :(
Many drivers confused at closure
Atmosphere: 4
Food: 4
Service: 4
Willie Thompson
If this is the best Starbucks in Scottsdale I'd rather go to the South side of Phoenix ...
Please improve on the customer service, I always leave a tip to see if it helps with the friendliness, but every time I come here the baristas are so rude and lack personality
The only improvement they’ve made was hiring a very cheerful young man with a beard; it was nice seeing a genuine smile for once
Atmosphere: 1
Food: 3
Service: 1
I come here every morning for the same order, and the staff is always so sweet. They even write little notes on the bags, which makes my day. My coffee is made perfectly every time, and I’ve never had any issues with my order. I’ve tried other locations, but it’s just not the same—the baristas here truly make great coffee!
Atmosphere: 5
Food: 5
Service: 5
They messed up on my White Chocolate Mocha, 3x in a row. And when I went in to have them remake it, I was greeted with a ton on attitude and another wrong drink.
Atmosphere: 2
Food: 1
Service: 1
I've come to this Starbucks for more than 2 years and the employees have always been nice. This morning while helping pick up my table and bring it to the front counter, I got yelled at by one of the employees for inadvertently stepping on her floor behind the counter. I have never been spoken to with so much disrespect in my life. She obviously doesn't understand who her customer is. This woman should not be allowed to work with the public. She is horrible.
I would try to find a different Starbucks than this one unless you want to be disrespected with woke ideology. Starbucks have gone way downhill. 👇
Atmosphere: 1
Service: 1
Cleanest Starbucks I've been in, in years and staff was engaging, i was so surprised
Atmosphere: 4
Food: 3
Service: 5
Quick. Friendly. Knowledgeable. Delicious!!! 🤤 Great location with an amazing staff.
Atmosphere: 5
Food: 5
Service: 5
Love this Starbucks. Go there often enough and employees start greating you by name. All staff members are great. Management, Luissa, is attentive and a great manager. Skylar, Maddy and Cameron are fantastic. Others are great too but I don't know all names. Clean bathrooms and clean lobby! And of course, coffe is also great!
Atmosphere: 5
Food: 5
Service: 5
This might be an underrated location. Plenty of seating and mostly quiet in the afternoons. Great service too. I wanted a decaf tea and Boris offered to steep and ice a mint tea for me.
Atmosphere: 5
Food: 5
Service: 5
Been going here for a while. The poor baristas look like they are held captive by the manager of this place. Seen her chastise and belittle employees. Feel so bad for the baristas because they work so hard and get no credit.
Seems to be understaffed before close and Sundays.
Music is way too loud to concentrate. Hurts my head. Heard that the manager won't let it be turned down.
Drinks and food are good at least. Can't beat a sbux chai but I won't get it here.
Wheelchair accessibility: Ramp.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Horizon Organic Lowfat Milk Box
Awful experience. Awful service by the manager, Louisa (I think that was her name) was extremely rude and unprofessional. Would not recommend coming to this Starbucks unless there’s new management here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The severs work hard at this location and we usually pick up coffee from the drive through. Summer favorite is the 10 calorie energy boost of the melon drink.
Atmosphere: 4
Food: 4
Service: 4
What can you say about overpriced coffee.
Atmosphere: 4
Food: 5
Service: 3
This used to be a quieter (no loud music) place and had a better environment to focus on something, read, and discuss quietly with people than other sites. Now it's same loud and nothing different than others. People tend to raise their voice aloud now and play their media aloud to hear better. I am sad, as it is not easy to find softer and quieter place nowadays. :-(
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Coffee Traveler - Decaf Pike Place Roast
It was closed for the day on a working weekday. 4/30 :(
Many drivers confused at closure
Atmosphere: 4
Food: 4
Service: 4
If this is the best Starbucks in Scottsdale I'd rather go to the South side of Phoenix ...
Atmosphere: 1
Food: 1
Service: 1
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