I'm writing to express my consistent dissatisfaction with my experiences at this location. I have visited dozens of times, typically around 4:00 PM, and have frequently encountered several issues.
Specifically, I've noticed an unpleasant attitude from staff, and the store is consistently out of tuna or meatballs. Furthermore, I've been told that iced tea cannot be made because the store will be closing soon, which is frustrating.
I hope these observations can help improve the service.
Kelsee Ferris
This location is absolutely terrible. The service is slow and their online orders are always 15 minutes later than quoted. This last time was my last time supporting them as I was quoted 15 minutes, waited 25, and they claimed my order was never received - told me there was nothing they could do for me and wouldn’t issue a refund.
Doglog***** Floridamcdoogle
Me and my husband ate here a few nights ago, and the food was OK, I had the meatball sub, he had the roast beef, the service was prompt and friendly, so on these points, I give it a four-star rating.
Tena Hott
The 2 Girlz working at the time, Absolutely Fabulous!!
Barbie M
Was just there to pickup my order. Amari, was working by herself. My online order wasn’t ready, which was ok I didn’t mind waiting, seeing that she was working really hard. She kept a smile on her face and greeted everyone walking in and kept a steady pace. She apologized for the wait, everyone there understood. She worked hard and was able to help walk-ins as well as online orders. My sandwiches were made well and as ordered. Great service!!! 👏👏👏👏👏👏 to Amari !! Thank you
420laylay
Seem to not had my Oder right I asked for cucumbers #extra and got completely NUN
Maria Lucas
I placed an order online today and when I got there to pick it up it wasn’t ready. The older lady at the cash register started making my sandwich and was having trouble reviewing my order on the ticket she had. She didn’t put the cheese or spinach I asked for. She must have looked at my build ticket for the order 5 times but still couldn’t get it right
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Sandwich
Lilian Stooksbury
I don't eat much on the subway as soon as I get in I stop at the first check out and Ramon looks at me with a look like WHAT DO YOU WANT?? He points out that I have to order from the other side and he looks at me as if I was stupid!!! Afterwards I told him to give me the Meal of the day for 6.99 and he gave me a footlong without asking me if I wanted to upgrade!
Food: 5
Service: 1
Rae Mo
The philly steak was absolutely disgusting. Subway has fallen off with quality product. Customer service was decent tho.
Atmosphere: 3
Food: 1
Service: 3
David Martinez
Second subway that cancels my order, first one told me they were out of bread and wanted to give me a salad, second one told me they were out of pepperoni, told me they would refund me but now I have 2 refunds that take 2 days to get back to my bank, asked if I paid in store if they would just honor the special since I didn’t want to have 3 orders of subway, they told me no, waste of my time.
I went to pick up my online order at this subway and the girl that helped me acted incompetent. She was a tall skiny brunette with glasses. I had two orders to pick up and she insisted I only had one order and didn't even bother to look for my second order. She forgot to put the cookies in my bag and when she did she got those wrong too. The cookies were crusty and old. My order was all wrong and when I got my meatball sub out to eat the meatballs were old and crunchy and impossible to chew. My food was cold and out right disgusting. For 50.00 I should have taken my business elsewhere. I will never go here again. Fix your store and please hire people who can follow simple directions.
Atmosphere: 3
Food: 1
Service: 1
A Google User
The night female employee needs to be fired. Not only is she rude, but she acts like customer service isn't something that she should have. My family came and got food a few hours before I got home. My sandwich is wrong. Not how I like it or anything.nbrougjt it back with receipt and got told too bad by the to little girl employee. The boy just did as she told him. So now I have no dinner and I'm seriously mad. If you like places to behave like this. This is your place. But if you like to invest your money where they care for customers and see to it things are right. Never come here. Complaint filled with the higher ups. I am going to bed with no dinner and a 12$ bag of trash. 😡
Vegetarian options: Not helpful or concerned with customers or their return.
Atmosphere: 1
Food: 1
Service: 1
Michelle C
Can't say anything cause I don't think I will ever be eating subway again
Margaret Keldahl
Two skimpy 12” subs were a real turn off! My sub club was made up of turkey, bacon and a slice of cheese. It should have been ham, beef and turkey (no bacon). What a big disappointment! Poor training of staff.
adrian ortiz
This is the second time i pay for an online order and i dont recive my food and also the worker treats you like,you are liying,dont eat here,super dirty personel
I'm writing to express my consistent dissatisfaction with my experiences at this location. I have visited dozens of times, typically around 4:00 PM, and have frequently encountered several issues.
Specifically, I've noticed an unpleasant attitude from staff, and the store is consistently out of tuna or meatballs. Furthermore, I've been told that iced tea cannot be made because the store will be closing soon, which is frustrating.
I hope these observations can help improve the service.
This location is absolutely terrible. The service is slow and their online orders are always 15 minutes later than quoted. This last time was my last time supporting them as I was quoted 15 minutes, waited 25, and they claimed my order was never received - told me there was nothing they could do for me and wouldn’t issue a refund.
Me and my husband ate here a few nights ago, and the food was OK, I had the meatball sub, he had the roast beef, the service was prompt and friendly, so on these points, I give it a four-star rating.
The 2 Girlz working at the time, Absolutely Fabulous!!
Was just there to pickup my order. Amari, was working by herself. My online order wasn’t ready, which was ok I didn’t mind waiting, seeing that she was working really hard. She kept a smile on her face and greeted everyone walking in and kept a steady pace. She apologized for the wait, everyone there understood. She worked hard and was able to help walk-ins as well as online orders. My sandwiches were made well and as ordered. Great service!!!
👏👏👏👏👏👏 to Amari !! Thank you
Seem to not had my Oder right
I asked for cucumbers #extra and got completely NUN
I placed an order online today and when I got there to pick it up it wasn’t ready. The older lady at the cash register started making my sandwich and was having trouble reviewing my order on the ticket she had. She didn’t put the cheese or spinach I asked for. She must have looked at my build ticket for the order 5 times but still couldn’t get it right
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Sandwich
I don't eat much on the subway as soon as I get in I stop at the first check out and Ramon looks at me with a look like WHAT DO YOU WANT?? He points out that I have to order from the other side and he looks at me as if I was stupid!!! Afterwards I told him to give me the Meal of the day for 6.99 and he gave me a footlong without asking me if I wanted to upgrade!
Food: 5
Service: 1
The philly steak was absolutely disgusting. Subway has fallen off with quality product. Customer service was decent tho.
Atmosphere: 3
Food: 1
Service: 3
Second subway that cancels my order, first one told me they were out of bread and wanted to give me a salad, second one told me they were out of pepperoni, told me they would refund me but now I have 2 refunds that take 2 days to get back to my bank, asked if I paid in store if they would just honor the special since I didn’t want to have 3 orders of subway, they told me no, waste of my time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went to pick up my online order at this subway and the girl that helped me acted incompetent. She was a tall skiny brunette with glasses. I had two orders to pick up and she insisted I only had one order and didn't even bother to look for my second order. She forgot to put the cookies in my bag and when she did she got those wrong too. The cookies were crusty and old. My order was all wrong and when I got my meatball sub out to eat the meatballs were old and crunchy and impossible to chew. My food was cold and out right disgusting. For 50.00 I should have taken my business elsewhere. I will never go here again. Fix your store and please hire people who can follow simple directions.
Atmosphere: 3
Food: 1
Service: 1
The night female employee needs to be fired. Not only is she rude, but she acts like customer service isn't something that she should have. My family came and got food a few hours before I got home. My sandwich is wrong. Not how I like it or anything.nbrougjt it back with receipt and got told too bad by the to little girl employee. The boy just did as she told him. So now I have no dinner and I'm seriously mad. If you like places to behave like this. This is your place. But if you like to invest your money where they care for customers and see to it things are right. Never come here. Complaint filled with the higher ups. I am going to bed with no dinner and a 12$ bag of trash. 😡
Vegetarian options: Not helpful or concerned with customers or their return.
Atmosphere: 1
Food: 1
Service: 1
Can't say anything cause I don't think I will ever be eating subway again
Two skimpy 12” subs were a real turn off! My sub club was made up of turkey, bacon and a slice of cheese. It should have been ham, beef and turkey (no bacon). What a big disappointment! Poor training of staff.
This is the second time i pay for an online order and i dont recive my food and also the worker treats you like,you are liying,dont eat here,super dirty personel
Atmosphere: 1
Food: 1
Service: 1
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