Insanely overrated!! Horrible service for expensive, disappointing sundaes! Then, after having table service, we had to wait in a long line of take out orders to pay!
Sam Lincoln
We didn’t try the main menu, but the dessert menu alone was enough to impress us. Every dessert we ordered was absolutely delicious—rich, flavorful, and beautifully presented. The staff was nothing short of amazing—friendly, attentive, and genuinely welcoming.
Atmosphere: 5
Food: 5
Service: 5
Alisha Vaughn
Went there on Tuesday with my son for the 1st time. Cute shop. Didn't get what I ordered but it was still good. Customer service is terrible. Ordered a do-it-yourself (server was irritated by us apparently) I say this because he kinda rolled his eyes when I ordered the banana split with rocky road and cookie dough. We received a oreo and cookie dough. I ordered an iced tea, never received it. But other than the horrible service, it was quite yummy. I didn't return it we just ate it and the server never came back to ask for my tea. So this service was quite disappointing considering I've heard so much about this place.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Banana Split
Milly G
Visiting from the UK and coming here as many times as possible!
Super cute dessert shop with plenty of seating! The banana split was 10/10. Will come back when visiting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Mariela Caldera
I loved this place! It’s like a pink 50s diner! We ordered a fresh lemonade and a DESIRE ME banana split. I would say it’s a little pricey for the amount of ice cream we get. I thought it would be 3 scoops of ice cream rather than 2 and the bowl was pretty small and the price on it was that of a meal. All the workers were super busy running everywhere and assisting the large amount of customers which lead us to sort of being forgotten. We had tried making eye contact and showing we were ready to order but we wouldn’t really get anyone until finally a server came over and apologized and took our order. I’d say maybe try to catch a server so that you don’t have to wait too long. I’m sure if they weren’t too busy we’d be served at a timely manner. This place is my style and I’d love to visit again.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Banana Split
Ken Spilker
The Sugar Bowl has been serving ice cream for decades. They know what they are doing. If shakes, floats, or banana splits are your thing, this time your place.
Me and my Mom went for a Malt...didn't disappoint!!! Very yummy 😋
Atmosphere: 4
Food: 5
Service: 4
Michael Dale
Quaint little place with the best ice cream around
Atmosphere: 5
Food: 5
Service: 5
Justin P
Went for dessert and we’re charmed by the old school diner decor. The banana split and brownie desserts shared by my wife and I were delicious. We’ll definitely be back when we’re in the mood for a little treat.
Atmosphere: 5
Food: 5
Service: 5
Travis
Had a pineapple mint (?!) flavored Camelback Soda with vanilla ice cream with a bunch of friends. The place has a great atmosphere so make a stop if you're in Scottsdale (they have food too). There are a bunch of originals by cartoonist Bil Keane on the walls.
Atmosphere: 5
Food: 5
Service: 5
Cameron Murkey
I believe it was the 20 Kiddooo treat! Buy it, trust me, game changing delicious!!!! Will be back when in the area.
Insanely overrated!! Horrible service for expensive, disappointing sundaes! Then, after having table service, we had to wait in a long line of take out orders to pay!
We didn’t try the main menu, but the dessert menu alone was enough to impress us. Every dessert we ordered was absolutely delicious—rich, flavorful, and beautifully presented. The staff was nothing short of amazing—friendly, attentive, and genuinely welcoming.
Atmosphere: 5
Food: 5
Service: 5
Went there on Tuesday with my son for the 1st time. Cute shop. Didn't get what I ordered but it was still good. Customer service is terrible. Ordered a do-it-yourself (server was irritated by us apparently) I say this because he kinda rolled his eyes when I ordered the banana split with rocky road and cookie dough. We received a oreo and cookie dough. I ordered an iced tea, never received it. But other than the horrible service, it was quite yummy. I didn't return it we just ate it and the server never came back to ask for my tea. So this service was quite disappointing considering I've heard so much about this place.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Banana Split
Visiting from the UK and coming here as many times as possible!
Atmosphere: 5
Food: 5
Service: 5
So good!
Atmosphere: 5
Food: 5
Service: 5
Great ice cream and busy.
Atmosphere: 4
Food: 5
Service: 4
Best place to visit when in Old Town Scottsdale.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream, Mint, Coffee Ice Cream
Super cute dessert shop with plenty of seating! The banana split was 10/10. Will come back when visiting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
I loved this place! It’s like a pink 50s diner! We ordered a fresh lemonade and a DESIRE ME banana split. I would say it’s a little pricey for the amount of ice cream we get. I thought it would be 3 scoops of ice cream rather than 2 and the bowl was pretty small and the price on it was that of a meal. All the workers were super busy running everywhere and assisting the large amount of customers which lead us to sort of being forgotten. We had tried making eye contact and showing we were ready to order but we wouldn’t really get anyone until finally a server came over and apologized and took our order. I’d say maybe try to catch a server so that you don’t have to wait too long. I’m sure if they weren’t too busy we’d be served at a timely manner. This place is my style and I’d love to visit again.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Banana Split
The Sugar Bowl has been serving ice cream for decades. They know what they are doing. If shakes, floats, or banana splits are your thing, this time your place.
Kid-friendliness: Yes
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Banana Split, Root Beer Float
Restaurantji Recommends
Me and my Mom went for a Malt...didn't disappoint!!! Very yummy 😋
Atmosphere: 4
Food: 5
Service: 4
Quaint little place with the best ice cream around
Atmosphere: 5
Food: 5
Service: 5
Went for dessert and we’re charmed by the old school diner decor. The banana split and brownie desserts shared by my wife and I were delicious. We’ll definitely be back when we’re in the mood for a little treat.
Atmosphere: 5
Food: 5
Service: 5
Had a pineapple mint (?!) flavored Camelback Soda with vanilla ice cream with a bunch of friends. The place has a great atmosphere so make a stop if you're in Scottsdale (they have food too). There are a bunch of originals by cartoonist Bil Keane on the walls.
Atmosphere: 5
Food: 5
Service: 5
I believe it was the 20 Kiddooo treat! Buy it, trust me, game changing delicious!!!! Will be back when in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie Sundae
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