The Coffee Bean & Tea Leaf

The service felt smooth.

This location always has the kindest and friendliest staff that is so willing to help and always makes a good drink. If I'm ever dissatisfied they're more than willing to remake it and if I am dissatisfied it's usually because I described what I wanted inaccurately.

Atmosphere: 5

Food: 4

Service: 5

Joanne was very welcoming and friendly.

Atmosphere: 5

Food: 5

Service: 5

This is a great coffee bean. The vibe is laid back and the staff are friendly. The company needs to open locations in Houston.

Atmosphere: 5

Food: 5

Service: 5

We went there at 6:30am and the indoor area was closed. Even though drive through was opened the dining area doesn’t open till 7pm.

Atmosphere: 5

Food: 5

Service: 5

If I could give this no stars I would. I went up to the drive through and ordered an iced americano. The drive through closes at six. I ordered right at 420pm. I hand the woman a twenty dollar bill. Two minutes later, she comes back and says, yeah, sorry, my boss closed the drawer. She's like do you have a credit card and I said, i'm not gonna put a 4 coffee drink on a credit card. I said, thank you, and then I drove away. If you're going to be open until six, you should have your drawer.Available.

Closed 1hr early without notice

Atmosphere: 1

Food: 5

Service: 1

I enjoyed this coffee bean &tea leaf location. Many options of drinks to choose from.

Atmosphere: 5

Food: 5

Service: 5

this location has become a semi-frequent stop before and sometimes after work. ive left content every time without issue.
jazz has been a wonderful help and is such a pleasant personality both in the lobby and drive-thru. both her and various other baristas have entertained my desires to try new and arguably ridiculous drinks.
while its partially out of my way on the way to work, its always worth the time to stop by when I can.

Atmosphere: 4

Food: 5

Service: 5

I enjoyed my coffee.

Great alternative to Starbucks, and it's super clean and just a beautiful store. Drinks are not so strong and just smooth and perfect. I prefer it to Starbucks, actually. Thx for the great drinks

Was closed this morning. No one inside. Might be closed for good!

I love coffee bean and tea leaf but this location REALLY NEEDS TO BE RE TRAINED ON STANDARDS AND RECIPES , on Thursday 24th I ordered a cold brew ice blended , sat in the line for 20plus minutes , when i was finally given my order I noticed right off the bat the my cold brew ice blended was completely off… I pointed it out and asked for a remake, I got the exact same drink back. A FRUMPY CLUMPY SEPARATED AWKWARD MESSY DRINK. Lol

I asked if they had put vanilla powder and milk inside of it, the manager and the employee said it doesn’t have that in the ice blended. Weird because I get EXCLUSIVELY this drink at cbtl , to be clear cbtl website shares the recipe online lol… (BTW THIS DRINK CONTAINS MILK AND VANILLA POWDER…. )

So I was given a product that I didn’t order, I was given a botched drink by baristas who don’t know their own recipes. For the long wait and the prices I expect a properly made drink. I didn’t get a receipt at the drive through so I can’t request a refund….
Nor leave a survey…

PLEASE COFFEE BEAN WORK ON RE TRAINING YOUR STAFF ON QUALITY AND LEARNING THE RECIPES CORRECTLY. This is a on going problem at this SPECIFIC location. THE TWO FEMALES WORKING THAT SHIFT NEED RE TRAINED AND ALSO NEED ATTITUDES CHECKED, lol I wish I could take my tip back and get a refund because this was just not it. Shift leaders should 1000000% know what the recipes are and not telling customers they’re wrong when said customer knows the CBTL STANDARD RECIPE AND ALSO CAN SIMPLY GOOGLE It… for real train train and train so more btw try staffing more people and this location WILL DO BETTER.

I remember this place being top-tier
Now they have actual children running it
Breakfast burrito tasted more like a hot pocket, how it was hot and cold at the same time I can’t say
Coffee is not what it used to be -tasted very cheap
Overly corporate sad vibe

The best Coffe ever