Walked in to order a couple sandwiches at 3:30 pm on a Wednesday 4/3/24. One female employee helping a single customer. Not sure if there was another employee in the back. The dining room was filthy (used q-tips on the floor). Kind of stopped me in my tracks, but stepped over them to use the restroom and wash my hands before ordering. I have never seen a more disgusting restroom (let alone a restroom in a restaurant, and a women's specific restroom). I couldn't even use the restroom let alone consider ordering food. We walked straight out.If the two places meant for customer service/reception were that filthy, I can't imagine how disgusting their backroom and food prep areas are. They seriously need to have an OSHA inspection. I strongly advise against eating here unless food-borne illness is on your list of desired experiences. ?? Would give zero stars if this was an option.
Leslie Russell
Emily was so rude...not welcoming..came in for four sandwiches for dinner and had nothing but ATTITUDE!...Denise was nice!
Service: 1
A A
Finally a store that got my mobile order right!! Thank you!!!
Atmosphere: 3
Food: 4
Service: 3
Beverly Heller
There were 2 people working and neither one wanted to be there by their attitude. One admitted she was in pain from a hurt back she could hardly stand there but came to work because she had no option. Who knows why the other employee was so cold and rude. We’ve been there many times before and it is usually understaffed, the owner needs to be more present and hands on. We will be going to the one on Grand from now on.
Richard Prevo
Had 6 subs made for a get together at Christmas 23,the manager was great sat down with me and worked all the details out with me and fixed everything up for me, the store was great.
Atmosphere: 5
Food: 5
Service: 5
David Halajian
So I ordered 2 sandwiches online.They send me a message and say they're ready so I go there. Ask for my sandwiches, then you're not ready. They're not even making them. They're making other people sandwiches. So they tell me they'll make it in one minute I weigh twenty minutes they're not ready I complained she says I'll make them right now. If you're going to have it online service, have the food ready when you say so. Don't make me waste my time
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Subway Club Footlong Regular Sub
Joe
They seem to be having the same problem that most businesses suffer from, lack of help. Constantly training new employees negatively impacts service. In spite of that, they did a reasonably good job.
Atmosphere: 5
Food: 5
Service: 5
Teresa Hachey
Well never again will I go to this Subway customer service was horrible. I went to go order a roast beef Sandwich footlong. I was told I only have enough roast beef for a 6 inch, how can that be? The associate acted like she was just there to make sandwiches. Like she didn't care about her job or helping customers. If I was to rate customer service. I would give it A0I will go elsewhere.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Subway Club Footlong Regular Sub
Eugene Miller
Never again! $11.50 for a foot long tuna and the bread was dry and hard on one side, very skimpy on the tuna and the veggies. You can see by the picture, the right side of the bread has no tuna and few veggies. The other half was the same way. I guess that explains why the place was empty at dinner time, it was 5:30. If I wasn't at home after a 10 hour day, I would have taken it back.
Atmosphere: 5
Food: 1
Service: 2
Marisol Martinez
Beware as the general store manager here Kristi smokes here all the time, on the clock. I’ve heard her use foul language and have witnessed this behavior several times. Corporate should really look at the cameras while she’s on the clock. Definitely does not posses good manager aspects in the slightest.
To the owner. Fix your booth tables . Nothing like trying to sit and the whole damn tables wiggles like it’s in a hurricane and going to crash to the floor.
Atmosphere: 2
Food: 4
Service: 4
Brian
Hello, how are you going to ask for 4 sandwiches, plus 1 kids sandwich to be a big call ahead order. Go into store and advised if we are ordering this big of an order to call ahead or leave a "note". Definitely not how I run my business and curious how this is a big order, seems to be semi normal family order, placed online without any stop to advise to "call ahead". Order still shows as relieved and not even given an actual order number online yet, which would lead me to think the poi system or employees need some help.
Atmosphere: 1
Food: 2
Service: 1
Joe A
This is one of the better run Subways. The crew handles a crowd quickly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
Lori Kingery
What made this review of five star, is how awesome Austin was at helping me tonight. He was funny, personable, and efficient. You have a great employee here!
Lori K.
Stopped in to get a sandwich the employee that helped me, his name was Austin. He was so friendly and funny and efficient. Definitely will be back you guys have a really good employee with Austin.
Walked in to order a couple sandwiches at 3:30 pm on a Wednesday 4/3/24. One female employee helping a single customer. Not sure if there was another employee in the back. The dining room was filthy (used q-tips on the floor). Kind of stopped me in my tracks, but stepped over them to use the restroom and wash my hands before ordering. I have never seen a more disgusting restroom (let alone a restroom in a restaurant, and a women's specific restroom). I couldn't even use the restroom let alone consider ordering food. We walked straight out.If the two places meant for customer service/reception were that filthy, I can't imagine how disgusting their backroom and food prep areas are. They seriously need to have an OSHA inspection. I strongly advise against eating here unless food-borne illness is on your list of desired experiences. ?? Would give zero stars if this was an option.
Emily was so rude...not welcoming..came in for four sandwiches for dinner and had nothing but ATTITUDE!...Denise was nice!
Service: 1
Finally a store that got my mobile order right!! Thank you!!!
Atmosphere: 3
Food: 4
Service: 3
There were 2 people working and neither one wanted to be there by their attitude. One admitted she was in pain from a hurt back she could hardly stand there but came to work because she had no option. Who knows why the other employee was so cold and rude. We’ve been there many times before and it is usually understaffed, the owner needs to be more present and hands on. We will be going to the one on Grand from now on.
Had 6 subs made for a get together at Christmas 23,the manager was great sat down with me and worked all the details out with me and fixed everything up for me, the store was great.
Atmosphere: 5
Food: 5
Service: 5
So I ordered 2 sandwiches online.They send me a message and say they're ready so I go there. Ask for my sandwiches, then you're not ready. They're not even making them. They're making other people sandwiches. So they tell me they'll make it in one minute I weigh twenty minutes they're not ready I complained she says I'll make them right now. If you're going to have it online service, have the food ready when you say so. Don't make me waste my time
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Subway Club Footlong Regular Sub
They seem to be having the same problem that most businesses suffer from, lack of help. Constantly training new employees negatively impacts service. In spite of that, they did a reasonably good job.
Atmosphere: 5
Food: 5
Service: 5
Well never again will I go to this Subway customer service was horrible. I went to go order a roast beef Sandwich footlong. I was told I only have enough roast beef for a 6 inch, how can that be? The associate acted like she was just there to make sandwiches. Like she didn't care about her job or helping customers. If I was to rate customer service. I would give it A0I will go elsewhere.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Subway Club Footlong Regular Sub
Never again! $11.50 for a foot long tuna and the bread was dry and hard on one side, very skimpy on the tuna and the veggies. You can see by the picture, the right side of the bread has no tuna and few veggies. The other half was the same way. I guess that explains why the place was empty at dinner time, it was 5:30. If I wasn't at home after a 10 hour day, I would have taken it back.
Atmosphere: 5
Food: 1
Service: 2
Beware as the general store manager here Kristi smokes here all the time, on the clock. I’ve heard her use foul language and have witnessed this behavior several times. Corporate should really look at the cameras while she’s on the clock. Definitely does not posses good manager aspects in the slightest.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
To the owner. Fix your booth tables . Nothing like trying to sit and the whole damn tables wiggles like it’s in a hurricane and going to crash to the floor.
Atmosphere: 2
Food: 4
Service: 4
Hello, how are you going to ask for 4 sandwiches, plus 1 kids sandwich to be a big call ahead order. Go into store and advised if we are ordering this big of an order to call ahead or leave a "note". Definitely not how I run my business and curious how this is a big order, seems to be semi normal family order, placed online without any stop to advise to "call ahead". Order still shows as relieved and not even given an actual order number online yet, which would lead me to think the poi system or employees need some help.
Atmosphere: 1
Food: 2
Service: 1
This is one of the better run Subways. The crew handles a crowd quickly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
What made this review of five star, is how awesome Austin was at helping me tonight. He was funny, personable, and efficient. You have a great employee here!
Stopped in to get a sandwich the employee that helped me, his name was Austin. He was so friendly and funny and efficient. Definitely will be back you guys have a really good employee with Austin.