First time with a Philly Cheese Steak. There IS a difference between cheese sauce and cheese. Ok, just not a real cheese steak. Been here before, will come again, just try something else.
Atmosphere: 4
Food: 4
Service: 5
Monic Wingett
I usually order the double beef and cheddar. Only at this location, you can order a double, have them charge you for a double, and receive a single. Last 5 times I've been there I've had to return the single sandwich to get the double I asked for. This time they wouldn't even take it back.
Atmosphere: 2
Food: 3
Service: 1
fatima alhadi
Unfortunately every time I get a stomach ache!
Food: 1
Service: 2
Robert Young
Love the beef and cheddar no Arby’s sauce
Atmosphere: 5
Food: 5
Service: 5
B G
The store was empty when I arrived 3:00pm, yet the staff appeared more focused on yelling, using inappropriate language (f bombs), and playing around—at one point even tossing items into a garbage can like a basketball hoop while the manager held the can up. It was clear they didn’t notice or didn’t care that a customer was present.
The young woman who took my order was professional, but the individual I believe to be the manager was lying on the floor behind her during the interaction, which created a very unprofessional impression.
Additionally, the lobby was not well-maintained. There were no napkins or sauces available, and the overall cleanliness was concerning.
I hope this feedback is helpful in addressing these issues and improving the customer experience.
Atmosphere: 1
Food: 2
Service: 2
Wil Beech
No lines, food was hot. Service was awesome. Got the rueban, jalapeño poppers, and a shake. Delicious all of it. Prices were okay, what are you going to do. I will be going back.
Atmosphere: 4
Food: 5
Service: 5
Matthew Potter
Always reliable and always coming out with new and tasty options.
Atmosphere: 5
Food: 5
Service: 5
Gregory Ruf
Just a really bad experience
Atmosphere: 1
Food: 3
Service: 1
Karen Selvey
Online order. Food was good, but cold and my order was short one item. I tried calling to get a credit on short item many times, but phone only rang until I disconnected.
Atmosphere: 3
Food: 4
Service: 3
Yvette Chavez
Food was cold and the sandwich literally had 2 pieces of roast beef, waste of $11 dollars!!!!
Manager Ovid was having a conversation with an employee in front of 4 customers as well as this employee’s coworkers that should have been handled in private. He basically humiliated this person talking about personal discipline issues in front of all of us. All 4 customers approached Ovid and explained we did not need to hear that and this employee should have not been talked to in that manner out for all to hear. Shame on him!!!
Atmosphere: 1
Food: 3
Service: 3
Connie Garcia
The customer service was amazing and the friendly smiles were very welcoming. A special thanks to the cashier who took care of us he was kind and friendly. We always meet awesome people in the restaurant while we're having our lunches. A peaceful place to have lunch.
Atmosphere: 5
Food: 5
Service: 5
LeeAnn Spaulding
Good for fast food.
Atmosphere: 5
Food: 5
Service: 5
Dangerous Fugitive
The steak nuggets came with BBQ sauce. They were as good as any BBQ I've had in Arizona.
Food: 5
Service: 5
Gena Richardson
Horrible customer service at drive thru. Young female running drive thru was rude and very slow at processing orders.
First time with a Philly Cheese Steak. There IS a difference between cheese sauce and cheese. Ok, just not a real cheese steak. Been here before, will come again, just try something else.
Atmosphere: 4
Food: 4
Service: 5
I usually order the double beef and cheddar. Only at this location, you can order a double, have them charge you for a double, and receive a single. Last 5 times I've been there I've had to return the single sandwich to get the double I asked for. This time they wouldn't even take it back.
Atmosphere: 2
Food: 3
Service: 1
Unfortunately every time I get a stomach ache!
Food: 1
Service: 2
Love the beef and cheddar no Arby’s sauce
Atmosphere: 5
Food: 5
Service: 5
The store was empty when I arrived 3:00pm, yet the staff appeared more focused on yelling, using inappropriate language (f bombs), and playing around—at one point even tossing items into a garbage can like a basketball hoop while the manager held the can up. It was clear they didn’t notice or didn’t care that a customer was present.
The young woman who took my order was professional, but the individual I believe to be the manager was lying on the floor behind her during the interaction, which created a very unprofessional impression.
Additionally, the lobby was not well-maintained. There were no napkins or sauces available, and the overall cleanliness was concerning.
I hope this feedback is helpful in addressing these issues and improving the customer experience.
Atmosphere: 1
Food: 2
Service: 2
No lines, food was hot. Service was awesome. Got the rueban, jalapeño poppers, and a shake. Delicious all of it. Prices were okay, what are you going to do. I will be going back.
Atmosphere: 4
Food: 5
Service: 5
Always reliable and always coming out with new and tasty options.
Atmosphere: 5
Food: 5
Service: 5
Just a really bad experience
Atmosphere: 1
Food: 3
Service: 1
Online order. Food was good, but cold and my order was short one item. I tried calling to get a credit on short item many times, but phone only rang until I disconnected.
Atmosphere: 3
Food: 4
Service: 3
Food was cold and the sandwich literally had 2 pieces of roast beef, waste of $11 dollars!!!!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Manager Ovid was having a conversation with an employee in front of 4 customers as well as this employee’s coworkers that should have been handled in private. He basically humiliated this person talking about personal discipline issues in front of all of us. All 4 customers approached Ovid and explained we did not need to hear that and this employee should have not been talked to in that manner out for all to hear. Shame on him!!!
Atmosphere: 1
Food: 3
Service: 3
The customer service was amazing and the friendly smiles were very welcoming. A special thanks to the cashier who took care of us he was kind and friendly. We always meet awesome people in the restaurant while we're having our lunches. A peaceful place to have lunch.
Atmosphere: 5
Food: 5
Service: 5
Good for fast food.
Atmosphere: 5
Food: 5
Service: 5
The steak nuggets came with BBQ sauce. They were as good as any BBQ I've had in Arizona.
Food: 5
Service: 5
Horrible customer service at drive thru. Young female running drive thru was rude and very slow at processing orders.
Atmosphere: 1
Food: 2
Service: 1
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