Dairy Queen Grill & Chill

10799 Grand Ave, Sun City
(623) 977-3303

Recent Reviews

George Scott

The customer service is disgraceful I give four or four dollars for a vanilla cone And it was like a child come she handed me It was so small and I don’t know why they have to be so cheap

Lois Mullikin

I usually go thru the drive thru on my way home from work. They have great kids working the drive thru and great chocolate ice cream cones

Food: 5

Service: 5

Talinna Yates

The prices are ridiculous. But if you want it you got to go get it. I love the hot fudge sundaes. Even though they're ridiculous in price.Parking: No restrictionsKid-friendliness: Kids meals and such.Wheelchair accessibility: There is a wheelchair ramp.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Hot Fudge Sundae

Paul Miller

In and out luckily split

Pamela Fritch

I was very disappointed this time, The employees were not into taking care of the customers, The French Fries were cold, They didn't have all my order in the bag, so had to go inside to get my Double Cheeseburger and it wasn't made the way I asked, No Onions, extra pickles with Lettuce and tomatoe, easy sauce, when I have to pay 48.61 for two meals I expect it to be the way I ask it to be, sure wish we had a Sonic close to Sun City. Really disappointed,

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Chicken Tenders and Fries, Oreo Blizzard, French Fries, Cheeseburger

Elisha Madaleno

4:17pm I made my way through drive through , I am shocked on how poor customer service was when this older lady who seemed like she did not want to be there.took my order. She didn’t even attempt to put fries in they little bags in both my my food bags my only nice thing to say is the girl actually at the drive through window who handed out the food was super nice .

Food: 1

Service: 1

Art L

Poorly managed, rude staff. Stinks like sewer. My blizzard was made incorrectly and hardly had any toppings. Will not return to this location.

Atmosphere: 1

Food: 1

Service: 1

Harrison Mantooth

I went into the restaurant and had to visit the RR. There were approximately 5 people behind the counter and I had a hard time getting someone to help me. Granted, the person taking orders from the Drive thru was busy but, the others were just doing nothing. I finally got a person to ask what I needed and I told them I needed the key to the restroom. When I came back, I placed the key on the counter and still no one was there to take my order. After 5 minutes or so, I said excuse me. A young girl asked if I was ready to order. I told her yes and I was beginning to wonder if anyone was working there.I order a large Strawberry shake and a medium Chocolate shake. I spent right at $50 for my order. I looked at the two shakes and they were both medium size.I will never visit that DQ location again.Poor service. The guy was looking off into space and three of the girls were following each other so they could continue their conversation.Poor, Poor quality of service.Sorry, I never give anything lower than a four star review. This one received a one (1)*.

Atmosphere: 4

Food: 5

Service: 1

SANTANNA

Friend took my there braging about there chicken. I ended up ording just a classic buger. Absolutely disgusting. It was like they microwaved it. Buring hot, even the pickels. Bun was that horrible microwave texture. The soda machine was filthy. Hand prints and slater ALL over it. I even told them they need to wipe it down it was so bad. I would of asked for my money back if I was not with my friend.

Atmosphere: 1

Food: 1

Service: 2

Shanna Rice

I've always loved Dairy QueenS soft served ice cream. In fact I loved it so much I worked there for a while. Lots of yummy treats to eat, and don't forget the hot serve food.Vegetarian options: Cheese curds, hot pretel and pretzel sticks, french fries, freezy, soda, tea.oh and Salad bowl.Dietary restrictions: You can ask them to leave the peanuts off of the peanut parfait, and rockey road blizzard.Kid-friendliness: You can get a kiddie cone, and a minnie blizzard cup and they have grilled cheese kid's combo, hot/ cheese dog kid combo, and hamburger/ cheese burger kid combo.Wheelchair accessibility: Definitely has a wheelchair ramp.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders and Fries, Pinaple Sundaesabd a Meak, Banana Split and Chocolate Covered Ice Cream Cone, Pineapple Sundae, Hot Fudge Sundae, Salad Bowl, Oreo Blizzard, Chicken Strip, Soft Pretzel Sticks, Chicken Sandwich, Cheese Curds, Salad, Bacon Cheese

Carl Scullion

good burgers and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Santanna Johnson

I went to Dairy Queen and it wasn’t very welcoming. I am very ashamed of how poorly the food was made. I ordered a butterfinger blizzard and there was not one piece of butterfinger I was eating vanilla ice cream basically. My food was salty. Like if they just poured a can of salt into my box of french fries. It’s going to give me diabetes and high cholesterol which I am not wanting, so I am very disappointed in my adventure to Dairy Queen.

Atmosphere: 1

Food: 2

Service: 1

Karen Tilghman

It had been a while since I had Dairy Queen, so I stopped there for lunch one day. I waited about 15 minutes for my food. When I got my food my hamburger patties were cold and my french fries were extra, extra salty. I was very disappointed ?

Atmosphere: 3

Food: 3

Service: 3

Pamela Elmstrom

Always enjoy our visit here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split and Chocolate Covered Ice Cream Cone

Jennyfer Dupre

I worked here for several months and in that time I have seen Jamie Crow and Amit (the owner) berate and antagonize their employees constantly. There is no respect for their employees and no consideration. I would never recommend anyone to work there. And if you wanna help the awesome employees, please call corporate and get the owner and GM gone. This store’s management is grotesque and insulting.

Atmosphere: 1

Food: 1

Service: 1

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