Carl’s Jr.

13335 W Grand Ave, Surprise
(623) 546-7177

Recent Reviews

Sort by
James Carlo

I noticed no more Angus Beef burgers. It appears the chain has decided the cost of Angus beef was excessive. The standard beef burgers are quite tasty, in spite of the absence of Angus Beef.

Mike Burns

This place is really clean. They were prompt with our order. Our order came out hot and fresh in less then 3 minutes.

Jordan Meissinger

Okay, I’m about to give one HELLUVA review for this place because I’m in my feels about it, and this location deserves the love.

I had Carl’s Jr a couple times when I was a kid, nothing very memorable aside from the star shaped nuggets. In 2019 I had essentially sworn off Carl’s Jr indefinitely. My husband and I were roadtripping to California, and stopped at a Carls Jr that was located inside of a gas station (I think you know where this is headed) I believe just near the border, later at night maybe around 10:00. There were others eating in the restaurant and we each ordered a cheeseburger, not sure which, doesn’t really matter. We got MAYBE a couple miles down the road and had to pull over and we both opened up our doors in a vacant lot to upchuck the entire meal. There was something REALLY funky about the meat to begin with, it just didn’t quite smell or taste right but we were starving and downed it anyway and clearly something was wrong because neither of our stomachs were about to tolerate it. I have a sensitive stomach but my husband’s got an iron stomach, I swear. So I know if something affects him, it isn’t to be trifled with.

ANYWAY. The experience was so awful we swore it off forever and there were a few occasions we saw billboards where the food looked and sounded good but we said yeah, NOPE, not with this CJPTSD (carls jr ptsd) Recently this location opened up and a friend of ours had been insisting we give it a shot saying it’s really good. One night we decided to throw caution to the wind and say F it, got out the pepto and prayed for the best.

WHEN I TELL YOU THIS IS THE BEST BURGER I HAVE HAD IN SOOOOO LONG, including restaurants like cold beer & cheeseburger, Red Robin etc. Oh. My. Heavens. Life changing kind of good! My husband got/gets the Diablo double, and I got/get the guacamole bacon burger double add jalapeños. Since we got that burger we’ve been back 5 times now, just because first it was so damn good but also because we couldn’t fully trust it. Sure enough, it’s just THAT good every single time. All of the ingredients are always perfectly fresh/hot, seasoned, the bacon is a good thickness and crispy, the jalapeños I swear are grilled or seasoned, something- they’re just better than average jarred jalapeños. The guacamole was what I was most skeptical about- fast food guac is usually horrific and has a bad rep for a reason. Theirs is SO GOOD, it actually tastes fresh and like real guac. The burger meat itself is a good charbroil flavor. My husband gets the diablo and says the jalapeño poppers are really good- the combo of that, the pepper jack cheese, and sauce is incredible. If you like spicy you’ll love that, if you like a hint of spice and guac you’d love mine. Not to mention while it is sort of pricey you 100% get your moneys worth. These things are MASSIVE. We call them the mondo burgers lol, if you’ve seen the movie good burger. Unless you’re a special individual that can unhinge your jaw, this is going to take effort, and it can get messy but who cares. I just can’t express enough how in love we are. OH! And I get the waffle fries with mine and they are obviously made fresh. F R E S H fresh. Every single time they are PIPING hot straight out of the fryer- you can’t even munch on them on the way home they’re so hot.

I am just so insanely impressed, and I’m telling you, if you are on the fence about trying them I get the hesitation with the price but DO IT. We’ve been here 6 times now, their food is fantastic and above all consistent. It’s so worth it, you’ll love it, guaranteed! Needless to say, we’ll be back… again and again.

** NOTE FOR THE CREW:
Never change, for the love of God whatever you’re doing keep doing that.

Julie Keil

Shorted a large fry that was paid for. Phone number goes to fax. No corporate phone number.

yvonne Leilah Longoria

Everytime i go here i’m welcomed with smiles and a positive attitude, i don’t like eating in restaurants much but last time i did i was helped by Natasha and she did an incredible job keeping everything quick and positive . She had a great attitude with helping me with anything without an issue , will be returning thank you Natasha!

melissa carignan

My kids and I like the food here. Much better than other fast food options in the area. Sometimes it can take a while for food to come out but I'd rather wait a few minutes for fresh food than be served food that has been sitting for hours. Never had an issue with the service.

Rick Sands

Best Carl's Jr on earth. Staff is so great. Jonny is a legend with how kind and awesome he always is

mike t

Only used the drive thru here, but the people are friendly and food is good.

Blair Beilby

They were extremely accommodating! Got my dinner and I’m headed home! 🤠🫡

Woodrow Wedmore

Got a reward from customer service and of course no qr code could not use it and people that worked here could not help

Todd Yates

Good breakfast options for a burger place. Decent quality but maybe roll the breakfast burritos differently so you don't have all the egg at one end, then sausage in the middle, etc. ;)

Aubree M

My son said this was the best burger he has had on a long time! Staff were very friendly too.

Tim Wilson

Fries were warm, probably sitting for a while before they served them up to me. Western bacon Cheeseburger was good.

Food: 3

Service: 4

Virginia Greco

Fabulous

Diana Shaw

Good food when you’re in the area.

Atmosphere: 4

Food: 4

Service: 5

Loading...