Carrabba's Italian Grill
14043 W Bell Rd, Surprise
(623) 214-3299
Recent Reviews
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Great food!!!
Atmosphere: 5
Food: 5
Service: 5
I feel like this place used to be pretty good but now the food is mediocre. Not bad but not great. Our server was really friendly.
Atmosphere: 3
Food: 3
Service: 4
Stay away, pulled in the parking lot and it was just about empty? it was 6:30 pm? Walked in the place and there was only one table being used? So the place was empty now I know why. We where seated at a table and we placed our drink orders and when the drinks came one glass had something on it and the bread that they gave us was like a rock and had no taste? Their was one waitress and what looks like the manager (she looked like she was dressed for bed) she had on clown paints. We placed our orders and when the salad came out the first thing my girlfriend seen was brown lettuce on top of the dish? I received a cup of soap, it was ok. Then our main dishes came out, my dish was ok a little watery (Fettuccine Carrabba). My girlfriends dish was shrimp and scallops with mash, it was burnt? and tasted burnt? I was watching other guests and they too had issues with the bread? This place is very bad and appears that they don't care about the quality of their food!!! Stay away and I will not be going back anytime soon.
Atmosphere: 1
Food: 1
Service: 4
The food was excellent. Jennifer provided great service and she really made our evening dinner so enjoyable! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Bar area is fantastic!!
Atmosphere: 5
Food: 5
Service: 5
Awesome experience, super great food!
Atmosphere: 5
Food: 5
Service: 5
Incredibly slow. We ordered two pasta dishes, and we waited 70 minutes to get our orders. My friend got his soup about 10 minutes after we ordered. My salad took another 25 minutes to receive. We were there one hour and 10 minutes before we received our meals. I can’t blame the waitress and she did look very frustrated. The waitress had told us our meals were the next ones to come out and we received them about a half hour later. The waitress was apologetic and said there was only one Cook working. Several people that were seated after us received their meals before us. I’m glad I live in an area that has many different restaurant options.
Atmosphere: 2
Food: 4
Service: 2
A very good Italian restaurant ! Generous portions exquisitely prepared for eye popping taste. Must say I was impressed.
Atmosphere: 5
Food: 5
Service: 5
Love eating here. Food is good. Place is great
Atmosphere: 4
Food: 5
Service: 5
My first time coming here tonight, Tuesday, July 1st. I arrived about 8:10pm. No one greeted me; no host or manager at the host station. It was not busy. The bar was completely open, and no tv’s were on. No bartender; only a few servers. Jay finally greeted me. I asked if I could sit at the bar as it was only myself. He took my drink order of water and Sprite; easy ice. While I perused the menu some bread was brought with a small plate with some herbs. Jay poured out a lot of olive oil. More than I would have. He then brought over some balsamic vinegar. So much oil the vinegar sank to the bottom of the dish. There was another server whom at first I didn’t catch their name. She brought water. With what I asked for from Jay I had two waters and a Sprite. I kept my order simple with their Signature Salad and Rigatoni Martino. The salad came. A plate of finely chopped romaine lettuce with some seasonings, pepperoncinis finely chopped, and two small kalamata olives covered with an adequate amount of creamy parmigiana. My entree arrived just as I was finishing the salad. A generous portion of rigatoni cooked al dente. The flavors were good. There wasn’t enough sauce, and that was made evident by Jay bringing more without my asking. If there were two things that could have made my dinner a bit more enjoyable: leave out the pepperoncinis stem that was in my salad; and slice the sun dried tomatoes more thinly. Large chunks of sun dried tomatoes was chewy, and a different texture from the other components in the dish. During my meal I ordered a glass of their Chianti 🍷. It was okay. I’ve had better Chiantis and Montepulcianos with better bodies and flavors. Not worth the price for 9 oz. $14.49. I left about 9:15pm. Ciara was the other server. She and Jay were fine. But no one bid me a good evening as I was leaving. I find the restaurant provided adequate space, clean, and warm; but not very inviting. Parking is shared with other restaurants and shops. The restrooms were not visited; so I cannot comment on their appearances. The prices seem a bit high. For what they price a steak at 13 oz I’d pay more and visit a reputable steakhouse. In my travels to find good Italian food I’ve experienced one place that I’d recommend with confidence, and that’s Avanti’s. As for Carraba’s I’d say that you would have to experience them, and decide for yourself if you’d return. I’m not so inclined based on the prices, and lack of attentiveness. Case in point: instead of refilling my Sprite my glass was refilled with water. Three glasses of water. I don’t understand that. Would you?
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Very good food. Great attentive waiter. I'll go back.
Love this place. Happy hour is phenomenal as well ❤️🩹
Great service
We hadn't been here in a couple years and we were looking for someplace intimate to celebrate a special occasion. It was late afternoon and we were seated in the bar where it was cozy and quiet. We were able to carry on a private conversation while enjoying great food, drink, and service. Everything was perfect!
Beth was amazing and took great care of us!!! Food was amazing as always
Atmosphere: 5
Food: 5
Service: 5
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