Chick-fil-A

16525 W Waddell Rd, Surprise
(623) 250-7120

Recent Reviews

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Emily Montes

BEWARE ORDERING PICK UP AND DELIVERY
No it’s not DD/Uber etc. They take what they are given assuming it’s correct. Sauces missing is annoying sure but a whole meal missing and the store does NOTHING but direct you to these apps. Chick fil a is the one that PREPS the bag. Super inconvenient, inconsistent and waste of money. Terrible customer service too. And like others, those fries are low, are they trained to be stingy with fries?

Atmosphere: 1

Food: 1

Service: 1

Matt Warren

Loved the fries and chicken sandwich. Also their sauce is so underrated, some of my favorite.

Atmosphere: 5

Food: 5

Service: 5

Aaron Hawk

Chick-fil-A in general has gone downhill in the last few years, but come on there is no inside seating?! I am done with CFA if this is where you are going it was bad enough when you took the play area as away from our kids, but now we can't even enjoy a meal inside!

Jamie E

Great food and service. Just wish they had inside seating

Atmosphere: 5

Food: 5

Service: 5

Connie Brannoch

Who in the world decided to design this place as a diner out fast food only in Az???! It's 113 degrees outside! I wonder how much business you've lost because most people prefer to eat inside!

Atmosphere: 1

Food: 5

Service: 5

David Piasecki

Always order ahead. I feel sorry for the people that have to sit in the normal drive thru lane.

Atmosphere: 5

Food: 5

Service: 5

Jennie Stevenson

Food is hit or miss and most of the time orders are NOT correct. It's common to get dry chicken and sloppy sandwiches. Employees are nice most of the time.

Atmosphere: 4

Food: 3

Service: 4

Aaa Aaa

Love the salads but it took a while to receive our order
If you are a walk up to place an order at the window , you are second to car orders

Atmosphere: 1

Food: 5

Service: 2

RL

Consistency great!

Atmosphere: 5

Food: 5

Service: 5

Haley Potter

Outdoor patio is our favorite since we can bring our dog! The patio is the only sitting area if you are “dining in” so don’t be alarmed that you walk up to order from the outside. They have most fans to keep you cool. Service and food is great like usual.

Atmosphere: 5

Food: 5

Service: 5

Quentin Owsley

It’s chicken 🐔. It’s 🔥

Atmosphere: 5

Food: 5

Service: 5

Amy Rea

I’m consistently having issues with this location. I’ve complained to corporate and directly to the store. Something about my order is ALWAYS wrong. It doesn’t matter if I order at the location or through a delivery app. I’m just about done with this location altogether.

I also would like to agree with the hundreds of others who have stated that it’s ridiculous to not have an indoor eating area. Especially in the middle of the desert where it gets up to 116 degrees during the summer.

Atmosphere: 2

Food: 4

Service: 2

Viola Bellamy

Who doesn't love chicken fil A

Atmosphere: 5

Food: 5

Service: 5

Denise Vasquez

Just grabbed ice-cream

Atmosphere: 5

Food: 5

Service: 5

emma sanchez

placed a mobile order and no one came to my car to deliver my food even thought it said a team member was on their way. i get off and ask the girl if she had my food and it was just sitting on the rack by the door. seriously train your team members to do simple tasks.

Atmosphere: 2

Food: 5

Service: 1

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