I ordered a small hot coffee with cream and sugar and bagel with cream cheese for delivery. They sent me black coffee and a burnt bagel. Don't waste your time or money!!!! Go Dutch bros or BlackRock
Brisa Grey
I usually have a decent experience at this Dunkin location. Usually always ready once I walk in for my mobile order. For once today, I did a mobile order as well as placed an order for a gift card. Location was pretty dead and I walked up to the counter to where the cashier was. Cashier did not greet me and just stared so I informed her I would like a gift card only since I had a mobile pickup. She didn’t say anything but I saw the gift card rack to the side and grabbed what I thought was a card, but it was only the card holder. Instead of just grabbing a card for me, she asked me if I was going to grab an actual card so I did and handed it to her. She tried to charge me an extra $20 but I reiterated to her the correct balance. The card reader wasn’t showing it was ready to take the payment so I waited a second and she told me rudely to pay. Afterwards, she handed me my card and receipt. No, “have a nice day” or even at minimum “here you go”. I just walked away, I’m not one for confrontation but you shouldn’t have someone in front to greet customers who can’t even be a bit nice. The receipt stated her name was Aliona, but she was not wearing a name tag so I cannot confirm.
Jessica Nelson
Very upsetting when you try and get chocolate munchkins for your kids for the last 5 days and every single day they have been completely out of them before noon. Leroy the manager says it’s because it’s a popular item. Make some more then. Have extra. You would think on a holiday Friday (July 4th) you would make a bunch.
Sarah Lynne
The girl in the morning is such a sweetheart! She remembered my order and is always sweet
Barb
There is nothing in this store that says welcome this store is absolutely horrible!! the Manager Leroy is unethical and should not be a manager. !!He was literally having a debate with another employee while customers are waiting in line to order and others waiting for their food. When I asked for the Manager he told me that he was the manager and for me to mind my business this was between him and this person. Best believe I was right out . I called another store to find out who there district manager was they said they didn’t even know who’s there DM was, kinda sad no one has no clue on how to address this matter ..make no mistakes I will not be going to any of the Dunkin’s in this town or surrounding area especially if your suppose to lead !! This Dunkin needs better leadership
Bryant Bass
Great decaf coffee
Julie Longtin
Besure to get your receipt!!! One order of omelet bites is $4.95, they ran my card for $9.83.
Donna Hames
Excellent service
Frank M
Not sure why the disrespect for your local customers in this area but when we pay for assorted and you dump a box full of chocolate in the box, that says y'all just don't give a damn about us. How did we hurt you? Do you need a hug? Y'all didn't have a customer in the store so busy wasn't a factor.
So instead of coming back and spending more of my time and gas to resolve, I sent a photo to doordash(the app i use for my pickup orders), and at least I got my money back. Do the right thing for your customers🫡
Had horrible donuts and wasn’t given half of my correct order. Emailed corporate office and was told I would hear back in 48 hours. It has now been 6 days since that email and I haven’t heard anything back . I was given 5 donuts that I didn’t ask for . Donuts were stale and poorly made in general. Besides tasting bad they were very skinny and oddly shaped.
Raphael Hamato
Seen an employee lick donuts and put them back
Jaime Romero
Still great coffee ☕️ but donuts 🍩 not what they used to be.
Craig
First time at a Dunkin in 10 years - coffee was good - donut & service was lousy. That should do me for another 10 years!
Sonny Solema
1st Dunkin Donuts that notice that people are doing their duties especially the customer service, thank you to this branch the way it should be.
I ordered a small hot coffee with cream and sugar and bagel with cream cheese for delivery. They sent me black coffee and a burnt bagel. Don't waste your time or money!!!! Go Dutch bros or BlackRock
I usually have a decent experience at this Dunkin location. Usually always ready once I walk in for my mobile order. For once today, I did a mobile order as well as placed an order for a gift card. Location was pretty dead and I walked up to the counter to where the cashier was. Cashier did not greet me and just stared so I informed her I would like a gift card only since I had a mobile pickup. She didn’t say anything but I saw the gift card rack to the side and grabbed what I thought was a card, but it was only the card holder. Instead of just grabbing a card for me, she asked me if I was going to grab an actual card so I did and handed it to her. She tried to charge me an extra $20 but I reiterated to her the correct balance. The card reader wasn’t showing it was ready to take the payment so I waited a second and she told me rudely to pay. Afterwards, she handed me my card and receipt. No, “have a nice day” or even at minimum “here you go”. I just walked away, I’m not one for confrontation but you shouldn’t have someone in front to greet customers who can’t even be a bit nice. The receipt stated her name was Aliona, but she was not wearing a name tag so I cannot confirm.
Very upsetting when you try and get chocolate munchkins for your kids for the last 5 days and every single day they have been completely out of them before noon. Leroy the manager says it’s because it’s a popular item. Make some more then. Have extra. You would think on a holiday Friday (July 4th) you would make a bunch.
The girl in the morning is such a sweetheart! She remembered my order and is always sweet
There is nothing in this store that says welcome this store is absolutely horrible!! the Manager Leroy is unethical and should not be a manager. !!He was literally having a debate with another employee while customers are waiting in line to order and others waiting for their food. When I asked for the Manager he told me that he was the manager and for me to mind my business this was between him and this person. Best believe I was right out . I called another store to find out who there district manager was they said they didn’t even know who’s there DM was, kinda sad no one has no clue on how to address this matter ..make no mistakes I will not be going to any of the Dunkin’s in this town or surrounding area especially if your suppose to lead !! This Dunkin needs better leadership
Great decaf coffee
Besure to get your receipt!!!
One order of omelet bites is $4.95, they ran my card for $9.83.
Excellent service
Not sure why the disrespect for your local customers in this area but when we pay for assorted and you dump a box full of chocolate in the box, that says y'all just don't give a damn about us. How did we hurt you? Do you need a hug? Y'all didn't have a customer in the store so busy wasn't a factor.
So instead of coming back and spending more of my time and gas to resolve, I sent a photo to doordash(the app i use for my pickup orders), and at least I got my money back. Do the right thing for your customers🫡
Nice location and shop.
Restaurantji Recommends
Had horrible donuts and wasn’t given half of my correct order. Emailed corporate office and was told I would hear back in 48 hours. It has now been 6 days since that email and I haven’t heard anything back . I was given 5 donuts that I didn’t ask for . Donuts were stale and poorly made in general. Besides tasting bad they were very skinny and oddly shaped.
Seen an employee lick donuts and put them back
Still great coffee ☕️ but donuts 🍩 not what they used to be.
First time at a Dunkin in 10 years - coffee was good - donut & service was lousy. That should do me for another 10 years!
1st Dunkin Donuts that notice that people are doing their duties especially the customer service, thank you to this branch the way it should be.
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