The girl just seemed like she didn't want to be there
Atmosphere: 1
Service: 1
David Ortiz
Ordered my morning coffee "hot mocha sugar free " perfect. Short wait even though busy.
Food: 5
Service: 5
Recommended dishes: Orange Cranberry Muffin Top
Ray Price
I stop here just about every morning for a rebel to sip on at the beginning of my early morning shift. Staff is always great and pleasant. My order is made correctly and quickly. I'll definitely keep coming back to this location.
Parking: Plenty of parking
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shark Attack
tay worthy
Took over 20 minutes in the drive thru lane. The baristas spent more time sitting and talking than working on building our drinks. Overall, very frustrated with this location and the lack of service.
Food: 5
Service: 1
Christina Hernandez
I love how everyone is so nice! So many options and reasonably priced. I also love how they do free bday dutch and a point system to get free stuff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Irish Cream Breve
S
Olivia helped us today and she was very kind! Thank you!!
Ashley Smith
Tried using the mobile order pick up, came at the designated time to wait 25 minutes standing in the heat for my coffee. When I get up to the window the woman seemed frazzled and said she would work on it now. I was still okay at that point sometimes they get busy. She then made my coffee. This is what upset me. The flavoring she used to mix into my drink was empty so instead of grabbing more flavoring she shakes it as if more was going to appear. I now have a 9 dollar drink that doesn’t taste like my order that I had to wait 25 minutes for. Unfortunately I think Dutch will no longer be my go to coffee spot.
Food: 1
Casz
I came in on my birthday today and Dunkin. The employee took care of me like no other Dutch Bros employee has in my past so now I go 30 minutes out of my way to make sure I come to this Dunkin alone customer service whoever the manager establishment give my brother 3 to 5 dollar raise. I’ve got 10,000 of friends that I tell about this location because of his customer service so he alone has brought this establishment more business and money than you could ever know thanks Dunkin’
Cassius James Collins
Parking: Surprise location 0516
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer Frozen, Passion Fruit, Orange Cranberry Muffin Top, Shark Attack, Strawberry, Irish Cream Breve, Granola Bar, Stop in Today and Customize a Rebel Energy Drink with Endless Flavors and Toppings
Shane Ricken
Great staff and excellent drinks. Love our local Dutch bros.!
Atmosphere: 5
Food: 5
Service: 5
Hayley Wiczynski
Stopped by the cheer myself up from a bad day; was greeted with the warmest of spirits. Auggie wasn’t only welcoming, but exactly what I needed to focus on a better day. I will definitely be returning!
I've been going to dutch bros at 13431 N Litchfield in surprise AZ for well over a year now. I go there when my dog Kona and I need a smile & a laugh to start our day off right! & To remind me there still are caring people in this world. Also the coffee rocks..but I can get coffee anywhere right..even at home. It's about much more than coffee. I'm writing to let you know how your employees start myne & my dogs day off with a smile on our faces & a positive attitude & also that good caring people still do exist :)... Auggie & Elliott are sunshine in what seems to be turning into an angry world. There smiles light up my mood & my day! My dog absolutely L.O.V.E.S. them both!?? All 100 lbs of her tries to crawl out of the window to say "Hello" to them. ? They ask how my days going...what plans do I have for the day/weekend etc & it's not fake at all! They make eye contact..they listen to your answer .. they smile..laugh & are just so positive that when you leave you can't help but be in a great mood! I don't know where you find these awesome people that work for you or anything about your training but keep up the good work. All of your employees are happy...friendly & kind!!!! ???? They obviously love what they do & care so much about people & animals alike! We get an Americano & a pup cup. I wish you had some sort of breakfast sandwiches...more savory than sweet...but it's ok .I'll still be a loyal customer because of your awesome staff❣️
Atmosphere: 5
Service: 5
Ryleys
Thank you Blake for taking our order and taking the time to fix it.
Atmosphere: 5
Food: 5
Service: 5
Cheray Thayer
I ordered a Snickers Freeze Mocha and it took 4x to make my drink right. Just so you know I even left my tip now I wished I didn't leave a tip. The girl that took my order she told the other girl that it was a Snickers doodle BUT I DIDNT ORDER THAT. I ordered a Snickers Freeze Mocha with 3 extra shots and it took 4x to make it right. I'm NOT COMING HERE AGAIN.
Service: 1
Nikki Clausen
Auggie is awesome and friendly and always has a smile and is on top of his game! Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Francine Silvas
Elliot & Auggie are so amazing every morning we get coffee before work and they’re always so happy & excited to see us! We definitely love coming to this location! Thank you guys for being so awesome. ?
The girl just seemed like she didn't want to be there
Atmosphere: 1
Service: 1
Ordered my morning coffee "hot mocha sugar free " perfect. Short wait even though busy.
Food: 5
Service: 5
Recommended dishes: Orange Cranberry Muffin Top
I stop here just about every morning for a rebel to sip on at the beginning of my early morning shift.
Staff is always great and pleasant. My order is made correctly and quickly.
I'll definitely keep coming back to this location.
Parking: Plenty of parking
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shark Attack
Took over 20 minutes in the drive thru lane. The baristas spent more time sitting and talking than working on building our drinks. Overall, very frustrated with this location and the lack of service.
Food: 5
Service: 1
I love how everyone is so nice! So many options and reasonably priced. I also love how they do free bday dutch and a point system to get free stuff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Irish Cream Breve
Olivia helped us today and she was very kind! Thank you!!
Tried using the mobile order pick up, came at the designated time to wait 25 minutes standing in the heat for my coffee. When I get up to the window the woman seemed frazzled and said she would work on it now. I was still okay at that point sometimes they get busy. She then made my coffee. This is what upset me. The flavoring she used to mix into my drink was empty so instead of grabbing more flavoring she shakes it as if more was going to appear. I now have a 9 dollar drink that doesn’t taste like my order that I had to wait 25 minutes for. Unfortunately I think Dutch will no longer be my go to coffee spot.
Food: 1
I came in on my birthday today and Dunkin. The employee took care of me like no other Dutch Bros employee has in my past so now I go 30 minutes out of my way to make sure I come to this Dunkin alone customer service whoever the manager establishment give my brother 3 to 5 dollar raise.
I’ve got 10,000 of friends that I tell about this location because of his customer service so he alone has brought this establishment more business and money than you could ever know thanks Dunkin’
Cassius James Collins
Parking: Surprise location 0516
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer Frozen, Passion Fruit, Orange Cranberry Muffin Top, Shark Attack, Strawberry, Irish Cream Breve, Granola Bar, Stop in Today and Customize a Rebel Energy Drink with Endless Flavors and Toppings
Great staff and excellent drinks. Love our local Dutch bros.!
Atmosphere: 5
Food: 5
Service: 5
Stopped by the cheer myself up from a bad day; was greeted with the warmest of spirits. Auggie wasn’t only welcoming, but exactly what I needed to focus on a better day. I will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've been going to dutch bros at 13431 N Litchfield in surprise AZ for well over a year now. I go there when my dog Kona and I need a smile & a laugh to start our day off right! & To remind me there still are caring people in this world. Also the coffee rocks..but I can get coffee anywhere right..even at home. It's about much more than coffee.
I'm writing to let you know how your employees start myne & my dogs day off with a smile on our faces & a positive attitude & also that good caring people still do exist :)...
Auggie & Elliott are sunshine in what seems to be turning into an angry world. There smiles light up my mood & my day! My dog absolutely L.O.V.E.S. them both!?? All 100 lbs of her tries to crawl out of the window to say "Hello" to them. ? They ask how my days going...what plans do I have for the day/weekend etc & it's not fake at all! They make eye contact..they listen to your answer .. they smile..laugh & are just so positive that when you leave you can't help but be in a great mood! I don't know where you find these awesome people that work for you or anything about your training but keep up the good work. All of your employees are happy...friendly & kind!!!! ???? They obviously love what they do & care so much about people & animals alike!
We get an Americano & a pup cup. I wish you had some sort of breakfast sandwiches...more savory than sweet...but it's ok .I'll still be a loyal customer because of your awesome staff❣️
Atmosphere: 5
Service: 5
Thank you Blake for taking our order and taking the time to fix it.
Atmosphere: 5
Food: 5
Service: 5
I ordered a Snickers Freeze Mocha and it took 4x to make my drink right. Just so you know I even left my tip now I wished I didn't leave a tip. The girl that took my order she told the other girl that it was a Snickers doodle BUT I DIDNT ORDER THAT. I ordered a Snickers Freeze Mocha with 3 extra shots and it took 4x to make it right. I'm NOT COMING HERE AGAIN.
Service: 1
Auggie is awesome and friendly and always has a smile and is on top of his game! Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Elliot & Auggie are so amazing every morning we get coffee before work and they’re always so happy & excited to see us! We definitely love coming to this location! Thank you guys for being so awesome. ?
Atmosphere: 5
Food: 5
Service: 5
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