Firehouse Subs Surprise Village

13820 W Bell Rd #11, Surprise
(480) 697-5579

Recent Reviews

Peter C

A great place to bring the family for delicious subs!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kid's Grilled Cheese, Club on a Sub

dominic sandoval

Ordered for pickup for my family on 3/23/24. Drove out and grabbed the food then headed home. Ordered 4 brownies along with the sandwiches. Received zero brownies. Called in and asked for a refund for the brownies, was offered a credit for next time or a refund and I asked that they just put the money back on my card for the brownies.. gave my card info again was told it should process in a few days. It’s now the 29th and I never got my money back. It’s only like 8 dollars, but it just irritates me a lot when I pay for things and I don’t get them. Foods decent but not worth the price anyways.

Food: 2

Service: 1

Bill Duffey

Great sandwich

Atmosphere: 5

Food: 5

Service: 5

Julie Furlong

1st time here,sandwiches were descent, but $30 for subs,chips,and fountain pop. I can understand if it was a sit down restaurant with fries or rings but a 50 cent bag of chips and 35 cent pop. Also freezing in side,we went to eat in the where it was warmer

Atmosphere: 3

Food: 4

Service: 3

Linka Fiedler

Sat outside. There was shade. Food was good!

Atmosphere: 5

Food: 5

Service: 5

Jena

Junk..

Atmosphere: 1

Food: 1

Service: 1

Andrew Zickefoose

10/10 Recommended these guys! Owner is super nice and helpful!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips Combo, Italian Sub, Meatball Sandwich

JJ Johnson

Great chips excellent sweet tea. Do not get the steak

Atmosphere: 5

Food: 5

Service: 5

Rob Fraser

Both our subs were served quickly and hot.Wheelchair accessibility: Accessibility was fine, but no designated handicap parking spaces in front.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Meatball Sandwich

LynnMarie Hadaway

Both sandwiches were made incorrectly. No larger cups for the potato soup which the potatoes were very undercooked. Used a very large cup to put a very small amount y of mac and cheese in it. This location was bad before and nothing has changed. And they forgot the pickles, toasted both sandwiches which were to be cold and eliminated the tomatoes on o e of the sandwiches. It was just bad all around, again. So much for 2nd chances, they blew it again. I won't be returning there.

Food: 1

Service: 3

Lavada Williams

Always a great place for a sub and I love their tuna, albacore!! Very good.Vegetarian options: Lots of vegetables to choose from. They also have lettuce wraps and you can also put in a bowl.Dietary restrictions: Let the staff know your restrictions and I'm sure they will help you. The staff is a great group of people and they all work well together.Kid-friendliness: They have a kids menu, highchairs. Big booths for families.Wheelchair accessibility: Wheelchair access for parking and seems to be plenty of room inside also for wheelchairs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub, Meatball Sandwich

Sue Coscino Diaz

Never asked me if I was a club member. Gave me no option to punch in my phone number. After, they told me I need to let the cashier know before I order.

Atmosphere: 5

Food: 4

Service: 3

Ramona Brunswick

Came here with my son and grandson. We each got a combo sub with chips and a drink, and it wasn't terribly expensive. Ate in the lobby, which was clean. Not too far from my house, so I'm sure I'll be back whenever the mood for a sub hits.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chips, Meatball Sandwich

Marianne Lawson

Love the subs here, the best!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Italian Sub

Cassandra Froehlich

Young crew leader working told us that he had shut down the steamer for the night at 8pm because it wasn’t busy all day. We watched 2 other couples walk out because they were told the same. 4 employees and they couldn’t pour water into one steamer to have a little business. Firehouse was my first job as a teenager. I know what they said was so that they wouldn’t have to clean it a second time which is what you do regardless if you clean it early on, not turn away customers.

Atmosphere: 1

Food: 1

Service: 1

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