The food was overpriced for what you get. On top of that, it was 61 degrees outside, which feels pretty cold for a native Arizonan. I went inside to escape the chill, but to my surprise, it was even colder in the restaurant! Honestly, it should be illegal. When my husband asked the manager to either turn off the AC or turn on the heat, the answer was no. I could have been more comfortable sitting outside. I would not recommend this location to anyone.
Michael Florant
Bun is worthless. Friendly staff but for the price, I expect a bun that I can eat without a fork.
Atmosphere: 3
Food: 2
Service: 5
jj dd
The food was good they just forget about you. Regular kids stuff so you have to go and be like HEY I’m waiting. But bomb burger. Service ok just a bunch of kids.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Five Guys Style
kav matsuda
nicest employees and fast service! everything was clean and the food was great!
Atmosphere: 5
Food: 5
Service: 5
S
This location deserves more than a 3.6! Have always loved Five Guys but haven’t had them in yearsss- this was my first time here again & at this location. The register worker & cook were both welcoming and friendly, & my order was ready in less than 10 mins, which was much appreciated after working a 13 hr shift! A little more expensive than they used to be, but so is everywhere else nowadays. Our burgers were solid & just what I was craving, my only regret is not adding the Cajun fries to my order.. next time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger, Five Guys Style
Mattman8569
Prices are out of control. $38 for 2 cheeseburgers and 1 large fry.
Daniel Csencsits
Great burgers
Atmosphere: 5
Food: 5
Service: 5
jordan bon
Haven't been to 5 Guys in quite a long time but I can say I had an enjoyable experience. Food was good and fresh and left there feeling satisfied with my order.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bacon Cheeseburger, Large Cajun Fries, Five Guys Style
Matt S
Our burgers were fresh and tasty, and we like the soda machine that makes vanilla coke. Service was a little slow, and some tables needed wiped. It was surprising since the restaurant was not busy.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Dave Bianes
I did not realize what I asked for and what was entered in the register were different, until I opened the burger. The worker at the counter very quickly and politely offered to and did correct it. What more can you ask for. I probably could have dealt with it sooner just by looking at the receipt but, I was too busy eating peanuts ??????????????
Do not come here unless you are hungry lol some of the best burgers I've had have been from 5 guys. They know what they are doing! And their fries.... man o man I'm not sure how they didn't make the top 5 of Phoenix New Times best fries.... but they are in my top 5 and that's all that really Matters!
Atmosphere: 4
Food: 4
Service: 4
Samantha Dominguez
I headed over to Five Guys with my family of 5 after a busy sports day, expecting to have a late dinner. According to their posted hours and online search, they close at 10 PM. We arrived at 9:01 PM, only to find the open sign off and the lights out, except for the kitchen. It felt odd since the door clearly stated they close at 10 PM.
About 4 workers just sat there and stared at us as we tried to walk in. It was uncomfortable and unwelcoming, especially since we were within their business hours. Also, their delivery services state they take orders until 9:30.
We considered placing an order online but ultimately decided to take our business elsewhere and went to Culver's instead. This experience was incredibly disappointing, and I can't give this location anything more than a 1 star after tonight's experience.
Firas Ghanem
Nice crew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Karl Woolsey
Nothing more frustrating than paying premium prices and still getting orders wrong. Missed the bacon on my burger, gotta love paying extra for nothing.
Atmosphere: 1
Food: 2
Service: 1
ashley doyon
Very very very disrespectful and rude manger. Worse service ever I recommend don’t ever waste your time getting food at this restaurant!!!!!! Very poorly service!!!!
The food was overpriced for what you get. On top of that, it was 61 degrees outside, which feels pretty cold for a native Arizonan. I went inside to escape the chill, but to my surprise, it was even colder in the restaurant! Honestly, it should be illegal. When my husband asked the manager to either turn off the AC or turn on the heat, the answer was no. I could have been more comfortable sitting outside. I would not recommend this location to anyone.
Bun is worthless. Friendly staff but for the price, I expect a bun that I can eat without a fork.
Atmosphere: 3
Food: 2
Service: 5
The food was good they just forget about you. Regular kids stuff so you have to go and be like HEY I’m waiting. But bomb burger. Service ok just a bunch of kids.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Five Guys Style
nicest employees and fast service! everything was clean and the food was great!
Atmosphere: 5
Food: 5
Service: 5
This location deserves more than a 3.6! Have always loved Five Guys but haven’t had them in yearsss- this was my first time here again & at this location. The register worker & cook were both welcoming and friendly, & my order was ready in less than 10 mins, which was much appreciated after working a 13 hr shift! A little more expensive than they used to be, but so is everywhere else nowadays. Our burgers were solid & just what I was craving, my only regret is not adding the Cajun fries to my order.. next time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger, Five Guys Style
Prices are out of control. $38 for 2 cheeseburgers and 1 large fry.
Great burgers
Atmosphere: 5
Food: 5
Service: 5
Haven't been to 5 Guys in quite a long time but I can say I had an enjoyable experience. Food was good and fresh and left there feeling satisfied with my order.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bacon Cheeseburger, Large Cajun Fries, Five Guys Style
Our burgers were fresh and tasty, and we like the soda machine that makes vanilla coke. Service was a little slow, and some tables needed wiped. It was surprising since the restaurant was not busy.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger
I did not realize what I asked for and what was entered in the register were different, until I opened the burger. The worker at the counter very quickly and politely offered to and did correct it. What more can you ask for. I probably could have dealt with it sooner just by looking at the receipt but, I was too busy eating peanuts ??????????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Restaurantji Recommends
Do not come here unless you are hungry lol some of the best burgers I've had have been from 5 guys. They know what they are doing! And their fries.... man o man I'm not sure how they didn't make the top 5 of Phoenix New Times best fries.... but they are in my top 5 and that's all that really Matters!
Atmosphere: 4
Food: 4
Service: 4
I headed over to Five Guys with my family of 5 after a busy sports day, expecting to have a late dinner. According to their posted hours and online search, they close at 10 PM. We arrived at 9:01 PM, only to find the open sign off and the lights out, except for the kitchen. It felt odd since the door clearly stated they close at 10 PM.
About 4 workers just sat there and stared at us as we tried to walk in. It was uncomfortable and unwelcoming, especially since we were within their business hours. Also, their delivery services state they take orders until 9:30.
We considered placing an order online but ultimately decided to take our business elsewhere and went to Culver's instead. This experience was incredibly disappointing, and I can't give this location anything more than a 1 star after tonight's experience.
Nice crew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Nothing more frustrating than paying premium prices and still getting orders wrong. Missed the bacon on my burger, gotta love paying extra for nothing.
Atmosphere: 1
Food: 2
Service: 1
Very very very disrespectful and rude manger. Worse service ever I recommend don’t ever waste your time getting food at this restaurant!!!!!! Very poorly service!!!!
Atmosphere: 1
Food: 1
Service: 1
Loading...