Great Eagle Bar & Grill

Okay, hear me out. I’ve lived in Surprise for many, many years and have been pretty much everywhere sports bar/grill wise. Yet I’d never been here until today. It is open to the public but does give off the impression of older community with the gated area etc. however you can reach the restaurant before getting to the actual community entrance. Parking was no issue, but layout was a bit odd. Signage did direct us to the bar. We arrived of seat yourself signs. One side is TVs and more restaurant vibe and other bar are and a few other tables. It’s dark, a bit dingy looking and definitely could use an update. Our bartender came over quickly and gave us some menus to look over after asking us if we’d like to order food. I was surprised to see quite a few craft beer options including not one but two sour beers on tap. I was a bit more impressed with that. She let me sample both and after choosing one she let me know it would be free since they were out after that and couldn’t fill it all the way. Score. However both our beers came out in plastic cups. While not the worst option I’d of preferred a chilled glass. We decided on a club sandwich with waffle fries and a side garden salad with ranch. It all came out pretty quick. Sandwich was good but basic. Fries could’ve been a bit crispier but still good. All utensils were plastic throw away items. Salt and pepper in packets. They definitely don’t want to do dishes here I guess. Good was a bit pricy, but beer was priced great. Service was ok, but the younger girl with the glasses helping put things away was the friendliest and has great customer service and welcoming vibes. Lastly the restrooms aren’t even inside the restaurant we had to go outside and around the front of the opposing building. Odd layout. All in all I’d say about 3.5. If you’re local and wanted to walk over for a drink and quick bite or are playing the course it is a decent stop, but could definitely improve. I’d come back to try something else.

Waitresses are busy on their phones and dont wait on the customers.it was nice at one time but it has gone down hill a lot

Food is okay, no atmosphere, and be sure you get there early and get out of there by 6:30 PM or so, because they start mopping the floors and it smells terrible!

Great servers. Stephanie is awesome!! Enjoyed the place. Nice surprise at a golf course. People sitting outside getting served in the great weather..

Kid-friendliness: I live in happy trails and every time my grandkids come to visit they ask for their chicken tenders and fries.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Battered Onion Rings, Patty Melt, Burgers, Chicken Tender Basket w Fries, The Classic Cheeseburger, Cheeseburger and Fries

I have owned in Happy Trails, Surprise AZ for over 13 years. Our local Great Eagle restaurant bar used to be the place to go for breakfast , lunch, or dinner. There was tons of bar and beer specials and many TV’s on, with A variety of sports channels. It was absolutely excellent back in the day and we would ask our friends and other family to meet us here for a variety of functions. The outside seating was clean, (no bird defecation) and the center breezeway was beautiful and full of visitors, all hours of the day and evening. Over the last six years, I have seen a serious decline in outside cleanliness and attention to detail in the food preparation. It depends who the cook is now, whether you get condiments or pickles with your meal. If you ask for a burger or cheeseburger, you have to specifically ask for mayo, pickles, mustard, and ketchup before you get your meal . Usually, you have to ask after the fact for a second time for mayo, ketchup, mustard, and fry sauce.The outside of Great Eagle restaurant bar is unfortunately embarrassingly disgusting now. Every one of the cushions is completely covered on both sides with bird defecation as well as several of the concrete areas that our tables are located. Most of the garbage cans are at least half, to completely full by mid day and at least 20 cigarette butts covering the top of every ‘sand’ smoking containers. Unfortunately, the last couple of years the center breezeway has been off limits due to construction, but we rarely see anyone working In the construction areas. This used to be a desirable place to be from both of our perspective (my wife and I). We were proud to bring our families and friends to Great Eagle restaurant but now we now go to Arizona traditions, which is a volunteer bar and it is very clean and there is no bird defecation. If the Great Eagle owners and or managers cared to make more money or cared about their reputation they could clean up the outside, replace the cushions, take out the trash and cigarette butts and it would make a hugely positive difference. There is enough room both inside and outside of the establishment to host live bands like the local bars. Great Eagle would make a ton of money on the retirees and local people that used to love this restaurant bar. I am extremely saddened with the downline of this establishment, I used to brag about it, but now I just tell people to go next-door to Arizona traditions or any other bar in the area area. It is absolutely unfortunate how the owners have let this go. It wouldn’t take very much to bring it back To par, I just don’t think they care unfortunately. This is my honest opinion. We used to love this place but now it’s gone to bird crap-literally.

Atmosphere: 3

Food: 2

Service: 4

Waitresses are busy on their phones and dont wait on the customers.it was nice at one time but it has gone down hill a lot

The appetizers are good, and the portions of the main meals are generous. Has a local vibe; not a chain restaurant vibe. Everyone was friendly. Will definitely go back!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Battered Onion Rings, Patty Melt

I'm so disappointed. This could be such a great fun sports bar. With the Happy Trails Retirement Resort right there, this place should be busy and a hopping place for the retirement residents to come enjoy the sports games and a few cocktails. The food used to be good, but questionable now. It stinks like old rancid grease, it feels cold and uninviting with the concrete floor, horrible wobbly tables, and hard uncomfortable chairs. The service is slow and the servers are more interested in gossiping among each other and they kick you out at 7;30 whether you're still watching a game or not. We stopped last night for a quick drink at 6pm on our way home to Happy Trails and was immediately told that if we were there to watch the Green Bay/49ers game at 6:15, we would have to leave because they would be closing before it ends. We said ok, but could we at least a have drink before they close. They did serve us, but what an unwelcome greeting. I will really think twice before stopping here again. What a shame for all us Happy Trails residents.??

Atmosphere: 1

Food: 2

Service: 1

Fun place. Good fish and chips on Friday nights.

Atmosphere: 4

Food: 4

Service: 4

Epitome of a dive bar... and I mean that with a compliment. There are regulars who the staff know by name. Prices are good, food is just ok, but the staff is great.

Atmosphere: 4

Food: 3

Service: 5

worst run establishment in Surprise, you go Mike & Jasonthey never listen to customers and have a zero tolerance for constructive criticism.This is a waste of good real

Atmosphere: 1

Food: 1

Service: 1

As a business owner gets a 2 star review for astoundingly d*** and inflexible business practices. I walked in to watch the Diamondbacks game for the mlb playoffs. There were plenty of tables and space but they were combined with taken ones. When I asked for a new table to be setup they said they can't move tables around. I said I would leave and they said 'okay sorry'. Blows my mind as a person running a business. Food is really good, but who cares.

Atmosphere: 4

Food: 5

Service: 2

There is nothing convenient about visiting this establishment. There’s no bathroom in this establishment so you’ll need to walk to the other side of the golf course by the pro shop. Don’t be in a hurry because the staff stands around and chitchat with each other before tending to your needs, they are not assertive or attentive at all, horrible staff, horrible customer service horrible management. Don’t try to complain to the manager it will get you nowhere he’s not capable of making any decisions. He’s just a little yes-man with no authority no drive and not interested in pleasing the customers at all do yourself a favor save yourself, the trip find a different place to go.

Atmosphere: 3

Food: 2

Service: 1

Love this place!!! I ask for my stuff in glass and they do that. They are great and accommodating!!!! Great Food!!!

Wheelchair accessibility: We are able to get in and out very easy. We move a chair out of the way. If staff sees they jump and grab the door and or chair.

Atmosphere: 5

Food: 5

Service: 5