Jack In The Box
13738 W Bell Rd, Surprise
(623) 544-1531
Recent Reviews
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They were a pretty fast crew considering two trainees on shift. Will be back again
No matter how many times I ask for cream and sugar with my coffee, I get NONE.
The forgot my food and messed up my burgers, I called and went back am the chef was very rude and accused me of lying.
I stopped by at 3am after work and the guy working the window literally chugged what looked like a small bottle of liquor and chased it down with a soda right in front of me..funny thing is there was a police car in the drive thru behind me. Lol do better people..you should be ashamed..the nerve to do that when a customer is staring right at you!
Good service
Omg the dude lil boy this morning throw me all those sauces again no need for all those for my order n the attitude
Took them more than an hour to make our order
This is one of the better locations, they seem to care about their food a little more at this one.
Got sick from this location. Has to be bad cooking oil . Very old or very dirty.
Very good service, very good food!
Restaurantji Recommends
I placed my order in the app and I paid extra to have jalapenos added to 4 of my items but all 4 of those items were just made regular. When I went up to the counter I couldn't believe it when they told me they didn't want to fix my order because they were busy (there were only 3 customers in the lobby including me). Their only solution was to give me a side order of three individual jalapeno slices, even though I paid to add jalapenos to four separate items. They acted like I was crazy for asking for the ingredients I PAID EXTRA FOR. Jack in the box has really hit rock bottom when it comes to customer service.
Horrible customer service and if you are going to say “we don’t sell that at this time” then you should probably not have it on your menu!
Gentleman at the window couldn’t be bothered to say a single word to me. Did not state the total, no thank yous, no have a good days—nothing but silence. On Mother’s Day, nonetheless :) Doing your job as a hollow shell, doesn’t count. Do better, buddy.
Jack in the Crack is always Bomb! Gotta love those two tacos and breakfast jacks!
Haven't been here forever since the last late night disappointment. But I must say, tonight you did 💯 thank you
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