Jack In The Box
16760 W Bell Rd, Surprise
(623) 975-5294
Recent Reviews
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This place is actually the best. I don't even particularly like Jack in the box food, but everyone here is so so incredibly nice.
The staff here really make the difference and have kept me coming here when I get done with my night shifts.
Give those hard working drive thru employees a raise fr
Atmosphere: 5
Food: 5
Service: 5
Cheap but fresh no complaints.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Egg Rolls, Fries
Great food and friendly service
Atmosphere: 5
Food: 5
Service: 5
We just drove through my son got the meaty breakfast burrito said it tasted good but not as big as usual.
Food: 4
It's hit and miss but tonight, dinner was great 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Egg Rolls, Fries, Tiny Tacos
Burgers much smaller, less quality, cost more.
Atmosphere: 4
Food: 3
Service: 4
Manager gave me my food cold
He refused to give me my food fresh or give me a refund,
Not sure what his issue is .
He was acting like he was on drugs…
Not going back
20 minute update
All my Tacos were ordered with No Sauce
This is what I get
If you are going to be open on a holiday ,plan better or don't open at all. #poorplanning
Gave them another shot and here I am headed back to the restaurant because they screwed up my order
Atmosphere: 1
Food: 3
Service: 1
Generally pretty good and quick, this last time I ordered the bacon and Swiss smashed jack combo and wasn't impressed with the burger for the price. Oh well..
Atmosphere: 5
Food: 5
Service: 5
I dont eat here i just do doordash. Typical glunch nothing fancy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited at the counter for 10 minutes with no line and ignored .
I will not go back to that location until the staff is trained in customer service.
Went for lunch and the service was incredible. Sabrina was very helpful by taking orders, cleaning the dining area, and taking people’s trash all at the same time. We already thought about leaving a tip, but then when an older lady was having some health issues the staff rushed to help her by giving her water, food, and walking her to her seat. The lady reached in her purse and was told that they were covering it. At that moment we knew we HAD to tip them. And while Sabrina was mostly helping that lady, the rest of the staff picked up doing everything else with taking meals out to those waiting outside for pickup, and taking orders up front. Overall the service is the most above and beyond I’ve ever seen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Egg Rolls
It would have been nice to confirm sauces in bag as wanted some avocado lime and didn't get any. My wife forgot to order some.
Atmosphere: 5
Food: 5
Service: 4
Employees looked lost and didnt really say much to customers. Manager is rude we havent heard her stop yelling and complaning to her employees since we got here... several ppl waiting for orders they got them all mixed up,gave ppls food away to other ppl, missed part of our order, and over charged another customer.. just bad service all the way around... wont be comming back here...
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Sandwich, Fries
Excellent love the egg rolls and the burgers. Great staff friendly and helpful
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