Jamba

13732 W Bell Rd Ste 6, Surprise
(623) 214-3600

Recent Reviews

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Nicholas Garkusha

Used to come here all the time until today. I understand you have to change the signs that show the items but use a ladder. Today I saw them change a sign out, walking all over the couter they prepare drinks on and then started making my drink without even cleaning it. I asked for a refund and will go somewhere else today.

Yasmine Spaulding

The drinks are fine and was made like normal. The issue was when I got halfway through my drink, there was something in my mouth. When I pulled it out it. It wasn’t just a single hair. It was a balled up CLUNK of long hairsssss. Like a knot. I don’t know how it was even possible for them not to see it get in there. But I gagged when I took it out my mouth and threw up after. I can’t even think of Jamba Juice the same anymore cause every time I think a Jamba Juice I think of this and I can’t even go, which makes me upset because I love Jamba Juice.

Latoya Coates

I had the pleasure of being serviced by a Manager (Patricia). Not only did she answer my questions regarding my preference of smoothie, She was beyond patience with me as she re-maid my smoothie 3 times because I was unsure of what I wanted in it. To say the least, her attitude was positive and it didn't take long to complete my order at all. The service was Outstanding!

Becky Koch

Very clean store. Great service and drink!

Brian Kruse

What a depressingly slow paced store. Been to many other Jamba locations and there’s no sense of urgency, no workplace happiness or excitement. Seems like a prison here. Definitely need to work on being a more upbeat atmosphere and you might see better customer reviews and more traffic here. 3rd order in line, 3 medium smoothies and 40 minutes start to finish. Insane.

Hannah Hart

HORRIBLY slow. No sense of urgency. Waited for 15 minutes and then the people who had gotten in line behind us were served before we were. I'm writing this as I am watching the employees. If you are in a rush don't come here. It's ridiculous. Also, I'm not sure why door dash gets served first when we physically came in to the store. Since when do in-person customers get such low priority? I'm not coming back anytime soon. This was ridiculous.

Thomas Gagliardi

Great smoothies, but I think the girls behind the counter could fix their attitude 😂

Nallely Lral

Vincent M & other girl worker there on 1/ 23 /25 at 1:30pm were very helpful with menu. Nice when employees know all info on menu . Makes it so much easier....fast service Great location.

Jessica Urias

Went to try and enjoy our night, on 12/30 at 6:40 pm and the customer service sucked. I didn't get her name but I will not be going back she was rude, talked to my daughter and husband Like trash! And how can i customize my order online but not in the store? Thank but no thanks..

S M

Wow!! I'm sorry Mia that I came in at 8am on a Sunday and ordered something. I realize there was someone else there who obviously ordered drinks and food but slamming things around and turning on a blender while taking my order isn't the best idea. And the fact that I asked to change and wanted an added ingredient and you told me you couldn't do it makes me wonder how it's been done in the past. No hello, no can I help you, no thank you, not even a fake smile. Maybe you should consider either another shift or another line of business with an attitude like that.

Atmosphere: 1

Food: 1

Service: 1

Katie Berkham

The girls working in this store are absolutely NOT friendly.

Atmosphere: 1

Food: 1

Service: 1

wayne zorn

Some of the workers are very nice & nice others aren't

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Ginger Shot, Pomegranate, Ginger & Greens

Kimberly Lima

Sabrina B needs to smile more and not be so rude to her customers. I understand we are all going through things at times however this type of attitude is only going to make ur future days worse. U are attracting every negative energy ur way.

Try to be positive n smile you'll see the difference in ur life.

Atmosphere: 1

Food: 5

Service: 1

Shelby Whalen

I got one of the açaí bowls and it tasted like dirty water.The pineapple tasted like nothing and the girl that help me and my friend was not very happy and was rude.

Atmosphere: 1

Food: 1

Service: 1

Priscilla Alter

Janet was so sweet, great customer service! And my smoothie came out perfect. 5/5 thank you!

Atmosphere: 5

Food: 5

Service: 5

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