Jersey Mike's Subs
14071 W Bell Rd, Surprise
(623) 556-0333
Recent Reviews
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Terrible customer service. The employee name jewelyss was very rude.
Went in on Tuesday at 8PM, an hour before they close…this is the second Jersey Mike’s to inform me that “they were all out of bread” I know you don’t run a business and run out of the thing your business thrives on, bread. Bad business, not returning here ever again.
Atmosphere: 1
Food: 1
Service: 1
Rude terrible customer service. Jewelyss was her name
Rude terrible customer service. I believe Jewelyss was her name
Love their subs
Atmosphere: 5
Food: 5
Service: 5
7 out of 10 times they have to call me after I place an online order because they don't have wheat bread. The last 3 times I've ordered they've had no bread at all. Make it unavailable or close ordering online. They are good when they do have bread though.
Food: 4
Service: 2
It's got pretty good food for the most part.But the service sucks, and when I go there an hour before, they close and they tell me they're out of bread.And this is like the fifth time that they've done that.It's kind of old, it's literally an hour hour and a half before they even close.They're saying they're out of bread, yeah, that's weird.And there's flies during the day in the actual store
Atmosphere: 1
Food: 3
Service: 1
I visited this location on 5/15 around 4pm. There were two employees. One young man with glasses and curly hair and a young woman with black hair and a nose piercing. I should have gotten their names but I wanted to share how amazing my experience was! They made me feel welcomed, were very personable and the food was exceptional. I see these two in here often and they deserve to be recognized for their hard work.
Atmosphere: 5
Food: 5
Service: 5
Good sandwiches made fresh with 3 different size choices. The staff are friendly and helpful in regards to what to add as toppings. So good
Atmosphere: 5
Food: 5
Service: 5
Lady's were very kind and to the point wasn't there long at all and my sandwich was so delicious like always 😋 they made my night a better one.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The employees refused to serve me because they claimed that one of their fingers was cut? Very unprofessional. I went down the street to Jimmy John’s instead
Customer service is so bad. Lady is so rude, acts like she doesn’t want to be there but she’s the one that signed up for that job! It’s only one rude lady in there. Everyone’s customer service was great! Left without even finishing our order because she just started adding random things we didn’t want on our sandwiches!
Service: 1
I walked in 5 minutes till 9pm.They had everything cleaned up and were ready to close. The young lady there, Kaylee, wasn't very happy, which I totally understand. But she put the slicer back together and graciously made me an original Italian reg sub. I tipped her the max option on the screen, but still couldn't get a smile from her. Again, I appreciate her doing all that for me. So shout out to Kaylee! She's deserves a raise/bonus/promotion! My sandwich was awesome by the way! Thank you again Kaylee!
Atmosphere: 5
Food: 5
Service: 5
Aubrey, the sandwich artist, is the absolute best. She is attentive, kind and very good at her job. This girl is going places. Good hire, Jersey Mikes!
Enjoy her while you have her!
Atmosphere: 5
Food: 5
Service: 5
We ordered two sandwiches and two bags of chips for delivery. The DoorDash person was great, but Jersey Mike’s forgot two of the four items. When I called they told me that we would see a refund in 3 to 5 business days. What about our dinner?They couldn’t have cared less. They should charge the credit card fast, but got me off the phone even faster when I called for the refund
Food: 4
Service: 2
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