KFC

12621 W Bell Rd, Surprise
(623) 977-4214

Recent Reviews

Sort by
Dave Morgan

Wtf is is going on with KFC?! the chicken has gotten smaller hell the chicken wings are almost as small as a chicken nugget!!

Sweet Tooth

Terrible managers, they hire crack heads to take the orders. They take for ever and half the time most of the time half of the stuff we order is missing!

Dianna

Really great service from the employees. They were a great with helping me figure out what to get and they were really patient.

Atmosphere: 5

Food: 4

Service: 5

Heather Godwin

They were out of chicken and fries. The chicken they offered to sub with tenders but the fries they didn't even tell me they were out of until I checked the order. They also forgot the biscuits and insisted they hadn't. Wouldn't order from this kfc.

Service: 1

Dana Junior

My name is Dana. I am a registered nurse that works near this location. There are many times when I have worked late and stop at this location. The manager Krystal always goes above and beyond and provides excellent service. She is warm and friendly and makes sure my pot pie and fries are always served hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Hot Chicken

yadiggi Digg

Probably one of the worse kfc thanks to the rude children they hire. Wait times can be grueling even if you arrive 15 after it’s supposedly ready. I also pick up here a lot for deliveries and it’s no different. Crappy workers who have bad attitudes and they never have what you need. I won’t be going back to this one again. 👎🏿

Atmosphere: 1

Food: 1

Service: 1

Alfred Cano

Very friendly clean store fresh amazing food. The manager was very polite and was very patient and understanding with my son who suffers from autism disorder he loved Mrs Krystal will definitely be back and back again

Atmosphere: 5

Food: 5

Service: 5

Gen4sound

Dietary restrictions: Due to my medical condition I can't have any spicy food and while there are items I would like to try like the Nashville Hot tenders I unfortunately cannot. However, there are still items that I can have that make the notion of not being able to have spicy food bearable. I would highly recommend the Famous Bowl and the Chicken Littles.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaroni and Cheese, Fries

Jason Moynihan

Ordered an eight piece family meal. Was charged over $30 to be shorted two pieces and receive half filled sides. I'm okay with prices going up, but when prices go up and quality goes down, it's really disappointing. Look at your food before leaving if you order out. This will be the last time I eat at this location.

Atmosphere: 2

Food: 3

Service: 2

Mark Stewart

Went for lunch. I was the only one there and got a old chicken patty in my chicken sandwich. Like your completely dead and you can't make me fresh food. Sandwich was slopped together sauce soaked my bun and was given zero napkins. For how much my food cost this is ridiculous.

John Rice

definitely the worst KFC I've been to as far as delivery. the 4 times I've been here they tell you they are working on your order then proceed to complete 3 or 5 orders received after your arrival. save yourself the 20 minute wait and skip this one

Atmosphere: 1

Food: 1

Service: 1

laguna beach

Placed my order online directly through KFC, even I arrived 10 mins after my pickup time and my order still wasn’t ready. We are also asked for plates and utensils which is on the email receipt of the order when I finally get the food back to the hotel, no plates and no utensils were in the bag. The chicken was so greasy, I know it’s fried chicken but this is absolutely disgusting, the corn looked like fresh corn was mixed with old corn that had been sitting there all day. The gravy was very watery and had no flavor. This food is going back to the restaurant immediately, management can eat this.

Food: 2

Service: 1

Recommended dishes: Hot Chicken, Cole Slaw, Gravy

Terrie Mecham

The workers were friendly and courteous and the food was awesome the manager was extremely polite and professional, overall a great experience. I will be back

Atmosphere: 5

Food: 5

Service: 5

Val Ruiz

I had a great experience here, got my food fast and my order was perfect! Thank you Krystal for all of your help!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gravy

Jay Joralmon

Crystal was super nice and professional!! We will be coming back here again!!

Atmosphere: 5

Food: 5

Service: 5

Loading...