KFC

15154 N Cotton Ln, Surprise
(480) 377-4524

Recent Reviews

Sort by
Ben monarrez

Ordered on the app. Said food would be ready and on the shelf in 10 min. Sat inside for 25 minutes. Went to the counter and staff said oh ok we will start making it now. Very disappointed with the experience.

Atmosphere: 1

Food: 2

Service: 1

Glenna Routon

Great place to eat love the chicken strips

Atmosphere: 5

Food: 5

Service: 5

reina corona

The service is always fast I’m always in and out

Atmosphere: 5

Food: 5

Service: 5

felicia garcia

Super fast service I was in and out of here

Atmosphere: 5

Food: 5

Service: 5

Alexandria Cullen

Excellent staff, I want there this afternoon, can the staff person who was taking care of me was kind and very friendly

Atmosphere: 5

Food: 5

Service: 5

Guadalupe Villalobos

The experience was so amazing the food was fresh and the service was amazing

Atmosphere: 5

Food: 5

Service: 5

S Hatfield

I have been to this location a couple times and its horrible. No one acknowledges you if you wait forever inside for you order you placed online or drive-thru, and if you go through the drive-thru they make you pull to the front where numerous other cars are waiting for 20-30 min. for this food. When I received my food and got home all my original recipe chicken and sides were room temperature to cold and half of the chicken skin was fallen off the chicken. KFC is a fast food restaurant not a sit down establishment. Management nor the franchise owner dont even acknowledge all the negative or reply with an appolagize to make it right. Everyone with here should email cooperate on there official website so they are made aware of all the bad reviews and do something.

Atmosphere: 1

Food: 1

Service: 1

Khrista Marie

came in yesterday for dinner and the chicken looked amazing i figure to try to give this place another shot and i wasn’t disappointed staff were nice and food was pretty fresh

Atmosphere: 5

Food: 5

Service: 5

Ashleigh Done

I have tried this KFC multiple times in a variety of ways; drive thru, go in, order pickup, door dash and every time I have to wait at least 30 minutes longer than expected and then the order is still wrong and needs to be fixed. The crew is unprofessional and u welcoming. They ignore the customers waiting there and are constantly yelling at one another in the back. The cleanliness of the restaurant is not kept up either. It’s disappointing. OWNERS, fix this!

Atmosphere: 2

Food: 3

Service: 1

Ray Torrez

An absolute waste of time (30 mins), waste of money and the place smells like a sewer. I will NEVER go back!!! Garbage

Atmosphere: 1

Food: 1

Maryann Rogers

This place needs to be closed down!

Atmosphere: 1

Food: 1

Service: 1

Sherise Nipper

The KFC in Muskogee, OK is HORRIBLE. The staff is beyond rude and the manager is even worse. We politely waited for over an hour for our order. Then the manager told us that we were lucky she even took our online order, because she doesn't work for KFC, and doesnt have to accept the online orders. She said she works for something like KDP Management Service. We will NEVER go to another KFC after the way we were treated at the Muskogee, Oklahoma KFC!

Julio Navarro

fast service delicious food and good prices my great grandson 6 years ago eating KFC and today is his 7th birthday

Elizabeth Nunez

Place was dirty bathroom had poop everywhere the tables were bad does soda dispenser was so dirty an overall was not a good experience and the oil is old for the chickens

Atmosphere: 1

Food: 1

Service: 1

Alexis Hines

A great experience in and out the food was hot the chicken was fresh overall good experience !

Atmosphere: 5

Food: 5

Service: 5

Loading...