Lou Malnati's Pizzeria
13382 N Prasada Pkwy, Surprise
(623) 250-5531
Customers' Favorites
Mozzarella Bites
Pepperoni Pizza
Chicken Wings
Caesar Salad
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Recent Reviews
Overall, seemed to be a shortage of staff. We had a long wait after being seated before someone came to our table to take our order, and waited a long time before we received our cocktails. We never did get water. Our food was slow to arrive. The food was good, wings are very good. We noticed lots of tables waiting on food, and service as well.
One dish came out wrong (wrong sauce) and was sent back and came out wrong again (no sausage). Did not send back. Took halfway through the meal for service to pick up as was lacking in the beginning. (Had to ask for ice multiple times as our iced teas were melting.) Overall, enjoyed the dinner with friends but not our favorite place.
Half of our party got there a few minutes before we did so they went in and got seated. They already had drinks by the time we came in, but it took 10-15 minutes before someone came back to take our drink order. One person in the party didn't get their drink from the bar, which took another several minutes. Drinks were brought out, but we weren't given any straws (yes, I prefer a straw) and no one came around until the food came out. We asked the person who brought out...
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