McDonald's

15525 W Greenway Rd, Surprise
(623) 214-5599

Recent Reviews

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Keith Campbell

Went for pickup today and was barely making ends meet and when I got my fries they were just absolutely cold and so annoying because they should be hot and ready and even had me go to a parking spot to get the food. Even then the girl at the window could be little more nicer because now I am going to nit pick because that’s so annoying. I’m super nice every time and disappointing.

Atmosphere: 1

Food: 1

Service: 3

Jerry Moore Realtor

Great new location

Atmosphere: 5

Food: 5

Service: 5

Jim Heitman

You know what you're going to get

Atmosphere: 3

Food: 3

Service: 5

Zach Jorden

Rude staff messes up orders

Atmosphere: 1

Food: 1

Service: 1

Karmen Carter

As we were eating in the diningroom section with my grandkids, we could here the cooking staff and the manager using curse words,, 🤯 we should have ordered to go,, not professional at all

Atmosphere: 2

Food: 4

Service: 4

Ashley Timmons

DO NOT GO HERE!!!!

Atmosphere: 1

Food: 1

Service: 1

Baco Cell

They can never get an order correct even if it's 1 single item, and 100% of the times I've stopped there the ice cream machine has been allegedly broken since living here the last year

Atmosphere: 1

Food: 1

Service: 1

T\u0026J The Infamous

I had asked for a PLAIN BURGER which should not be that difficult to make never got it waited 30 plus minutes for it after they served me my burger wrong TWICE I told the lady an the guy my burger was supposed to be plain I was calm I didn’t overreact or make a scene they took the bad burgers back an they were supposed to make a plain one which I never got an I could hear the workers in the back complaining about what i ordered saying “who orders it plain” very rude employees on top of that the atmosphere was disgusting dirty tables dirty floors no one cleans and there was flies everywhere I don’t ever write reviews but this was a disgusting, repulsive and rude experience I spent almost 30 dollars an didn’t eat anything do better

Atmosphere: 1

Food: 1

Service: 1

Renee

Dining area is disgusting,flies everything.lady got order wrong TWICE.definitely don’t recommend coming here!

Odin

They constantly make you park around the front so they can clear their times and make them look good, the. I sit here in the parking lot for 10 minutes waiting for 2 happy meals.

Savannah Smith

My partner and I placed a Mobile Order after our shift at work, and when we arrived at the drive-thru and provided our order code, the McDonald’s employee rudely told us to “just go to the second window.” Once we reached the window—after waiting behind another car for 5–10 minutes—we discovered that our order hadn’t even been pulled up or started yet.

To make matters worse, the employee then spoke with her coworkers and incorrectly blamed us for supposedly cutting off another car in line. We were the only customers at the time we gave our code, so that was clearly not the case.

After an unnecessarily long wait, we finally received our food, only to find that it was poorly prepared. The hot fudge sundae was made incorrectly, the sandwiches were thrown carelessly into the bag, and one was even half unwrapped. The food itself was stale and unappetizing—the bottom bun on my burger was hard and crunchy. (There was also a hair in our nuggets 🤢)

This experience was extremely disappointing. I sincerely hope that the staff at this location can receive proper training in both customer service and food preparation to ensure future customers don’t have a similar experience.

Thank you for your attention to this matter.

Atmosphere: 1

Food: 1

Service: 1

D C

Found hair in my sausage mcmuffin thos morning. Smh.

They also allow people to bring non service dogs in the restaurant. Ppl have allergies and just don't want dogs sniffing and walking around while we are eating.

Atmosphere: 3

Food: 1

Service: 2

Lucas Torres

My girlfriend loves mcdonald's fries, HOWEVER, this location always hands out inadequate fries that aren't fresh and are stale. 💔🥀

Atmosphere: 2

Food: 2

Service: 3

Miranda Riley

Online says they close at 2 am, but the employees said they close at 1am.

Kat Williams

Excellent food, atmosphere, and customer service! This the kids favorite place, and I love the ice cream and fries.

Atmosphere: 5

Food: 5

Service: 5

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