McDonald's

14553 W Grand Ave, Surprise
(623) 214-7842

Recent Reviews

Sort by
John H. Johnson

It shouldn't take 15 minutes or more to sit in line to get to the pick up window. They need provisions to bypass the "Pay Here" window for online orders.
Also, they need to train their staff to honor posted deals. A "free" hash brown with a McGriddle was charged as a meal!

Food: 4

Service: 1

Recommended dishes: Mcgriddles

Alexander Thompson

They’d rather hang up on you than fix an issue

Atmosphere: 1

Food: 1

Service: 1

birds and birds Mason

Closed the lobby before ten just wanted a to go and they were closed at 9:45 when there were people eating

Atmosphere: 1

Food: 2

Service: 1

Michael Manning

Pricing is too high.
Had good staff at one point.
$14 for two hasbrowns, one medium orange juice.
Ronald McDonald definitely has the Hamburgler working again. At these prices, there are better alternatives.
McDonald's, stay in your price point lane. I won't get anything else. Too expensive

Vegetarian options: Nothing found

Dietary restrictions: Hit or miss on removing items from order. And regardless it will still be stuck anyways. Ask to remove pickles, you'll still get the pickles or the pickles juice.

Kid-friendliness: It's ok

Wheelchair accessibility: Yes, good parking and ramp

Atmosphere: 3

Food: 3

Service: 2

Burt Gerke

This McDonalds seems to care about their customers. Orders have always been correct and the extras requested were satisfied.

Atmosphere: 5

Food: 5

Service: 5

Courtney Vick

This is by far the BEST McDonald's I've been to anywhere In the valley!! Nothing but exceptional service! Food it always hot and fresh and thats hard to say for most McDonald's let alone any fast food these days! From breakfast to lunch menu I've never been disappointed once. I've came at 5am and at lunch all the staff has been extremely pleasant and kind! I recommend this location to everyone!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries, Chicken Mcnuggets, Hash Browns

Kevin Bowmam

This place is $2/$3 more than the new one around the corner on Bell Rd. Come to think of it, the one by my house is about $3 cheaper too. Why are they charging elderly sun city people more?

Kimberly Hjellum

This McDonald's location has Always been Clean & employees have Always been fast, friendly, & attentive!!! :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble, French Fries, Chicken Mcnuggets, Big Mac, Apple Pie

Nabil Nahhas

I love McDonald's breakfast and wish they would extend the breakfast hours or return to serving breakfast all day. I believe they will make more money that way because their breakfast is the most delicious thing on the menu.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Egg Mcmuffin

Dic Gribbon

Pre-ordered for pick-up. Waited 25 min in designated spot. No one brought out the order. Had to get thru locked doors to get inside to inquire about our order. Fries were inedible, Other items in order unavailable. NOT a pleasant experience.

Food: 2

Service: 1

Shawn Thomas

The sign on the door says dining room hours on Sunday are until 10pm. It's now just after 9pm and the door are locked. It shouldn't be hard to get this stuff right.

Service: 1

Kathy OK

Ordered at drive thru

Atmosphere: 3

Food: 3

Service: 3

zach price

These guys were awesome! They get busy, due to the location. They made it right and made my day!!

Atmosphere: 5

Food: 5

Service: 5

Kevin Polizzi

Never go there!! Worst McDonald's in the state!!

Amy Allbaugh

When you've had a procedure, and allow you want are hot fries and a regular Coke....and you get down the road and have lukewarm fries and a Diet Coke :(. Did I check? Not really, because I was still a little loopy. SAD ? Hot Chicken Nuggets helped but only slightly.

Atmosphere: 3

Food: 3

Service: 4

Loading...