McDonald's

16547 W Bell Rd, Surprise
(623) 537-5300

Recent Reviews

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George Sloss

Polite fast courteous service, warm crispy food.

Atmosphere: 5

Food: 5

Service: 5

Rezvaneh Taghavi

My McChicken was stale and the bread was dry..
Horrible.:: disappointed as usual expensive and terrible food temperature

Atmosphere: 1

Food: 1

Service: 2

Pale Horse

We all know McDonald's is not known for good food, but sometimes it's the only option for convenience and time. This was the worst experience I've had at this particular store. The food was hard and cold, and not even edible. When you work hard for your money, don't give it to places like this that could care less about you as a customer. With poor management, and apathetic employees, I won't return... you should be embarrassed to have this garbage leave your store.

Atmosphere: 1

Food: 1

Service: 1

Wayne Wright

Food way too expensive

Atmosphere: 3

Food: 3

Service: 3

EFN Eddie

It was good

Atmosphere: 5

Food: 5

Service: 5

Nathan Hogan

I place an order at 11:37am or so and arrive at the drive thru at around 11:40. I get in the drive thru and wait to be served for 10 minutes and nobody serves me. I pull up to the window and the lights are off and nobody's in the restaurant. I pull up and the workers are all sitting in their cars in the lot. Needless to say I didn't get my food and I wouldn't recommend going late cuz apparently they like to close early.

Service: 1

Rosalba Chan

Great experience

Atmosphere: 5

Food: 5

Service: 5

Quentin Smith

I come here almost every morning to get 4x Hot & Spicey McGriddles with Breakfast Sauce with a round egg. I love the service and the speed of the restaurant. The staff is friendly and attentive. The cook time is a little long, but I understand due to my order type and the modifications. It is sometimes hard to get someone to comet to the register due to the front counter person taking care of drive-thru orders that need to be taken out to cars as well as the Uber Eats, Door Dash orders. The Kiosk is a limited in the modifications you can make to items so I am forced to go to the counter and wait on a cashier to get the order correct.

I will give them 100% credit, they get the order correct every time and have not let me down yet.

Still a 5 star rating although they are not perfect. I go out of my way to come this McDonald's because the other locations on Greenway & Reems, as well as Wadell & Litchfield do not offer these menu items and the service is not quite as good as Bell & 303.

Atmosphere: 5

Food: 5

Service: 5

Tom Bodet

Fast and good

Atmosphere: 5

Food: 5

Service: 5

H K

This place is filled with warm, caring people who look out for one another. It truly has a human touch, and I’m very satisfied. :[)

Atmosphere: 5

Food: 5

Service: 5

Fuzzy Stars

My food was ice cold. When I tell you I was so beyond hungry I literally felt my stomach growling in my toes. I was starving, excited for fries, a burger and my large Dr Pepper. When I got my food I tell u I bit into that burger and I immediately started tearing and sobbing. I was so excited for this McDonald and very disappointed. I’ll be back though because I’m a biggie. Warm my food up next time.

Atmosphere: 4

Food: 2

Service: 5

Daniel Little

Worst place ever. I work early morning and there days I want McDonald's breakfast. Its supposed to be open at 4 a.m but nothing. One car parked no lights on inside. If the owner knows they are supposed to be open at 4am do what other places do get your employees there early to get stuff ready before 4am.

Anthony P

Horrible drive through experience

Atmosphere: 1

Food: 1

Service: 1

candyce

Second McDonalds establishment where the hours are falsely advertised. It’s 4:25am, the drive thru menu is one (more than the other McDonalds) and there was an employee inside handling the cash drawer. Knocked repeatedly on the window to inquire about the expected open time but was ignored. It’s early, I get it. However, Google and the McDonalds app advertise operating hours starting at 4am. Clearly 4am is too early for McDondands

Atmosphere: 1

Food: 1

Service: 1

Vanilla Marshmallo

Half of our order was wrong and the lady taking our order sounded done with us before we even started ordering. Took one sip of my coffee and threw it out. At least the were quick with the food I guess.

Atmosphere: 3

Food: 1

Service: 2

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