McDonald's

Wm 5429, Loop 303 & Wadell, 14111 N Prasada Gateway Ave, Surprise
(623) 546-5526

Recent Reviews

Tracey Moore

It seem like they were a little shortstaffed, but they’re doing their best. They have smiles on their faces and they were polite. The restaurant is a little dirty the food was hot and fresh.

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Happy Meal

Ladyinor

You forgot to put my cheese in my CHEESEburger

Daniel Weinstein

This is the most dingey mcdonalds I've been to in a while. You can always count on the seating area/drink area to be disgusting and unkempt. If you order a drink here, don't. Their soda fountain is always out of syrups and ice. I can't find a time that we've stopped here and that wasn't the case. Despite having employees pacing the back room seemingly having nothing to do.Parking: Inside a grocery store, plenty of parking.Kid-friendliness: I wouldn't necessarily consider this location as kid friendly. The seating area is small due to location and if you're waiting for food there isn't a great area for that either which can be hard if you're trying to corral your kids.

Atmosphere: 1

Food: 1

Service: 1

Robert Riemensnider

Clean and

Atmosphere: 5

Food: 4

Service: 5

George Knight

While the staff is busy making food we saw two workers scratching their head and one on the phone while customers waited for drinks and food. The ice Ben is very dirty I can’t imagine what is in it besides ice . Sad! I have pictures if the owner wants to see them.The owner should have cameras to monitor the worker’s.

Atmosphere: 1

Food: 3

Service: 1

Lisa Witcher

I ordered a drink, and it took 15 minutes to get. People behind me with full meals left before me.

Atmosphere: 3

Food: 3

Service: 3

Donye Baker

It’s not so fast food anymore.

Atmosphere: 1

Service: 1

Barbara Washington

The McDonald's on Glendale and Litchfield is very unkept.The major makes sure the food is out in a timely manner, the drink area had dried up sticky liquid residue. Behind the counter, were paper bags and French Fries all over the floor. What a mess!That's a Management issue.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: McDonald

Trudy Castanelli

Rude, employees and floors were dirty.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Bacon Egg

Ruben Mendez

For the last two years, every time I go to this McDonald’s to get ice cream the machine in down. The manager she acts like she doesn’t care. She’s more worried about sharing her weekend plans to her kid employees rather than find a solution. Ice cream should not be hard to get at McDonald’s. This is a billion dollar company.Kid-friendliness: Adults like ice cream just like kids.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Big Mac, Hamburger

Kendal Ward

I gave it 4 stars for atmosphere because schools in session, so now all the kids are out n about being kids after school thinking it’s cool to hang out at McDonald’s smh. Everything else though on point.

Atmosphere: 4

Food: 5

Service: 5

Jennifer Guzman

Rude didn't have ingredients got order wrong made me wait

Atmosphere: 1

Food: 1

Service: 1

Bob Thomas

They need to get control on the prices for food, getting hard to take a family there.

Atmosphere: 4

Service: 4

Chris Tamburo

Typical McDonald's food nothing spectacular just needed to feel the void ?

Atmosphere: 3

Food: 3

Service: 3

Celeste Wiley

I just placed an online order with a Lg iced coffee, Lg drpepper, and a 10 piece chicken nugget meal. When they called out my order I notice I didn’t have any of my drink, they gave me the cup for the soda but said they didn’t have any ice to make the iced coffee, tho the machine for the sodas had ice, instead of walking a few steps to put ice in a cup they decided to not even make it, I didn’t even get a refund they just sent me out the door. So not only are they too lazy to make the ice coffee that I paid for they didn’t even issue or even offer to refund my drink or even replace it with another. Very disappointing.

Service: 1

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