Native Grill & Wings
13929 W Waddell Rd, Surprise
(623) 544-6402
Recent Reviews
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absolutely terrible customer service. Just know your bill WILL NOT match the quality of what’s it’s worth. 😂😂 you order off their “happy hour” menu yet they charge you full price, emptying your pockets for a couple of greasy mozzarella sticks and fries 👎. Management and staff at this location are a disgrace and it’s truly pathetic.
Atmosphere: 4
Food: 2
Service: 1
Food is good but the service is always so slow and take forever to eat a meal.
Atmosphere: 3
Food: 4
Service: 2
Why do you open at time of kickoff on Sundays when literally every one of your competitors opens either a half hour or full hour before? You lose a lot of potential customers who want to be seated before their game kicks off and will go anywhere else simply because they open early.
Atmosphere: 1
Food: 4
Service: 4
They raised the price on wings once again to 79 cents. They used to be 59 cents a year ago then went to 69 cents.
The wings come from parakeets! Super small. Used to be a great deal. Those days are gone.
Atmosphere: 5
Food: 1
Service: 5
Can’t rate the food because after 2 hours we still didn’t have anything but excuses and not the wings we ordered. Kitchen was backed up??? Will NEVER go back here
Ok guys what is going on? We come here regularly and it’s always good. New owners? New staff? Wow what a horrible experience tonight! The food took forever to come out. The fries were cold, and the pizza was missing a topping and took like 20 extra minutes to add raw uncooked jalapeño. My burger was so rare, she didn’t ask me how I wanted it cooked. The side salad…lettuce, cheese, tomato…boring. Not sure what’s going on but you guys better figure it out!
Only giving 2 stars because I like the new updated dining room area.
Service was horrible kayli was the worst. I had asked her twice for refills and third time I had to ask another associate .. Kayli then came to my table and asked if I needed anything I said yes I had asked you twice for drinks then she responded you asked me I said yes … she’s horrible she has a attitude problem and on top of it she looked miserable working there. Plus waited an hour for our food which was garbage.. save your money and time and go else where
If I could give zero stars, I absolutely would. This was one of the worst experiences I've ever had. I waited over an hour for my food which is beyond unacceptable and every update was “10 more minutes.' That turned into pretty much 30, and still nothing. Barely any communication, no apology, just complete indifference. I ended up leaving with absolutely nothing after wasting so much time. Horrible service and a complete disregard for customers. I will never be coming back, and I’ll make sure others know to stay far away from this place.
Atmosphere: 1
Food: 1
Service: 1
Service provided by Cassy was great and food was hot and fresh.
Atmosphere: 3
Food: 3
Service: 3
My new wing spot! Goodbye BWW and Wing stop Native is where it's at! The Spicy Honey Mustard is fire and General Tso is bomb it's a creative sauce and the green onions and sesame set it off! Last Tuesday was my first time there and plane to go back for half price wings every Tuesday and try out all the other sauces. The Native sauce is fire too and free to dip your fries in. Our don't remember our waitress name but she was great as well plus lots of TVs to watch the games football season you will find me there every Sunday!
Restaurantji Recommends
Caden is an exceptional waiter. Such a friendly gentleman. I’ll come back because of his friendly service!
Came on a decently busy Friday night, seated immediately. Food didn’t take long!
The sliders were basic so they were okay, but perfect amount for the lack of appetite I had!
The blackberry lemonade was
Had the house special pizza. It was great
Food is great! They accommodated our party of 17! The atmosphere is relaxed, and the kids enjoyed everything at their Pap-Pap’s birthday party!
If I could leave zero stars I would. I came in at my lunch hour and waited 40 minutes for lettuce wraps. Nobody ever came to ask for a refill and then they charged me extra for a ranch. lol. I asked the waitress why it took so long for a cold entrée and she said it was busy. The place was empty. Employees look miserable. Thank you
Amazing service and the food is on point, Maddy and Ava are incredible workers, these women deserve a raise 🙌🏼
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