Panda Express

16760 W Waddell Rd, Surprise
(623) 584-1360

Recent Reviews

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Jacob Franks

They have the scanner for the app and the card reader stations WAY too close to one another (as with every location). I had a BOGO bowl coupon that I was going to redeem, and the damn tap to pay popped up and paid full price for it all and the employee, nor the team leader would do a damn thing to rectify the situation, as I always thought that, as the old saying goes, "the customer is always right". Apparently not here, I won't be returning.

Atmosphere: 3

Food: 4

Service: 2

S smith

Gave my daughter projectile vomiting last nigh,that orange chicken was tainted as mentioned in another review same time frame^

Cassandra Dressendorfer

Both ladies behind the counter where rude when they said It was a wait on the shrimp and gave me the last bit of orange chicken that looked old and I requested it to be fresh as well since I already had to wait for the shrimp and they where very rude about it. Especially the cashier Ashley. She told the other worker it was a waste and of course that I wanted it fresh.

Atmosphere: 1

Food: 4

Service: 1

Jennifer Hammond

Very pleasant interaction with staff and the food came fast and was accurate

Atmosphere: 5

Food: 5

Service: 5

Guadalupe Jaramillo

Order three main online very little of first second beef brócoli missing third tino box! Not acceptable. Tried to call 303 & Waddell store where I picked up and got message: no one is available good bye. No receipt! Unacceptable!

Atmosphere: 2

Food: 3

Service: 1

Nick Nikes

You have an 80% chance of getting absolutely terrible food One out of five trips you get a decent meal through the drive-thru here I literally just came through and ordered black pepper steak and black pepper chicken I had like three pieces of steak and just a bunch of vegetables and the chicken was like absolute slop just nothing but a pile of mushed vegetables and rice size pieces of chicken it was absolutely terrible

Atmosphere: 3

Food: 1

Service: 5

Joshua Seeber

Been waiting 16 minutes for a small order and got cold food… spent 32$ on the worst meal I’ve had in a long time. This needs to be fixed. Not okay

Atmosphere: 1

Food: 1

Service: 1

Cristinel Sorica

The food was very good and the service outstanding.

Atmosphere: 5

Food: 5

Service: 5

Karen Boeck

Since we were new to the menu, the young lady was careful to explain it for us.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Beijing Beef, Fried Rice, Chicken Teriyaki

Patrice Calvert

My cashier and server have great service! I wish I'd gotten his name. The food was great. A 100 percent turn around from trying 2 years ago

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Noodles, Orange Chicken, Honey Walnut Shrimp, Chicken Teriyaki

angelica dolezal

Online order was fast and food was hot an ready

Atmosphere: 5

Food: 5

Service: 5

Holly Hauser

ALWAYS out of white rice and you don’t find out until after you’ve sat in line for 15 minutes. It seems to be a common occurrence with this location. You all should truly find better management for this location. I ended up leaving with nothing. I’m done wasting my money on a business that doesn’t care about their customers.

Cyndi Olivas

No one in line thought it would be easy. No orange chicken ready, not a big deal. Got our order only to see it was wrong. Order should have been one teriyaki chicken one orange chicken entree but instead we got 2 teriyaki chicken entrees and no orange chicken. Person taking the orders needs to pay attention.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Orange Chicken

Michael Garcia

Unable to make contact with store over the phone. Order was missing several items. Hair found in food.

Atmosphere: 1

Food: 1

Service: 1

dewayne jorgenson

About as good as you can get for fast food type again cuisine.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Plate, Fried Rice, Orange Chicken

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