Messed up our order. Went back to get it fixed and had to wait 10 minutes to get someone to help. After we got our correct food it completely sucked. Never again!
Atmosphere: 1
Food: 2
Service: 1
Aneurin Shoemaker
Very clean and nice.
Atmosphere: 1
Food: 1
Service: 1
Eduardo “Ed” Alves
Great customer service and friendly people all around.
Atmosphere: 5
Food: 5
Service: 5
Gwen
Courtney, the manager of this store in Surprise AZ, was very welcoming and you could tell she treated this store and its customers like it was her very own business. This alone made my experience dining in for dinner at this location a positive experience. I’ll be back! Mike J
Atmosphere: 4
Food: 5
Service: 5
Bryan Campos
Lauren was extremely helpful in the drive thru, going above and beyond to make sure I received what I ordered I had ordered a fruit cup and the location was out of them, so she made one for me on the spot.
Atmosphere: 5
Food: 5
Service: 5
Sara Givens
I have been dealing with health issues for several years. I count on my neighborhood Panera for healthy, quality meals at a reasonable cost, I so appreciate appreciate the ability to pick up at the drive through, employees are always kind and courteous.
Atmosphere: 5
Food: 5
Service: 5
Mimi
The staff here is so friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
WANDA INES PIETRI
You put jalapeño on a ham sandwich it was terrible and burned my mouth why jalapeños? It ruined a good thing just.
Alexus Bann
Got the pleasure of being helped by Maya today. Great and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Lisa Donnell
Maya is a really sweet friendly and very professional. She’s one of the first faces I love to see every morning when I come to Panera. Please give her a raise she deserves it
I used drive thru, to order food and a girl Maya had an attitude when I asked questions about their menu. I don’t eat here often for breakfast or at other occasion. This was my first time coming this year but I think I will not be coming here anymore! Not only bad customer service my egg sandwiches I ordered were still cold from eggs being cold.
Service: 1
Brooke Hackett
amazing
Atmosphere: 5
Food: 5
Service: 5
Devin Lewis
Brooke is the best and sweetest employee! She took her time to get my dog some water and a pup cup and it really made my night :) Thankyou Brooke ur awesome
Atmosphere: 5
Food: 5
Service: 5
Tina Miranda-Mitchell (Wifey4Lifey2001)
We usually go through the drive-thru, which goes very quickly. The cashier was nice and friendly. We only ordered drinks, and cookies. I must say, I do love their drinks and salads. Typically, the drive-thru doesn't take very long. However, there was a vehicle, before us, and it was at least a 10 minute wait. We pulled up, and the cashier gave us our order, free of charge, due to the long wait. We didn't expect that, but that was super sweet of her to do.
Atmosphere: 5
Food: 5
Service: 5
Dave Arendt
I am following up on an issue I recently reviewed. Panera says a pickle comes with a full sandwich and a bag a chips unless you request an apple instead of chips. The pickle has been a hit or miss and my last review was because of the no chips and no pickle. If your not sure of the pickle put on your website you might get a pickle or u might not it will be a surprise. This review is to recognize Dawn as she handled this issue and I feel confident the issue for future orders will be corrected. Thank you Dawn and look forward to my future orders at your location.
Messed up our order. Went back to get it fixed and had to wait 10 minutes to get someone to help. After we got our correct food it completely sucked. Never again!
Atmosphere: 1
Food: 2
Service: 1
Very clean and nice.
Atmosphere: 1
Food: 1
Service: 1
Great customer service and friendly people all around.
Atmosphere: 5
Food: 5
Service: 5
Courtney, the manager of this store in Surprise AZ, was very welcoming and you could tell she treated this store and its customers like it was her very own business. This alone made my experience dining in for dinner at this location a positive experience. I’ll be back! Mike J
Atmosphere: 4
Food: 5
Service: 5
Lauren was extremely helpful in the drive thru, going above and beyond to make sure I received what I ordered I had ordered a fruit cup and the location was out of them, so she made one for me on the spot.
Atmosphere: 5
Food: 5
Service: 5
I have been dealing with health issues for several years. I count on my neighborhood Panera for healthy, quality meals at a reasonable cost, I so appreciate appreciate the ability to pick up at the drive through, employees are always kind and courteous.
Atmosphere: 5
Food: 5
Service: 5
The staff here is so friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
You put jalapeño on a ham sandwich it was terrible and burned my mouth why jalapeños? It ruined a good thing just.
Got the pleasure of being helped by Maya today. Great and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Maya is a really sweet friendly and very professional. She’s one of the first faces I love to see every morning when I come to Panera. Please give her a raise she deserves it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I used drive thru, to order food and a girl Maya had an attitude when I asked questions about their menu. I don’t eat here often for breakfast or at other occasion. This was my first time coming this year but I think I will not be coming here anymore! Not only bad customer service my egg sandwiches I ordered were still cold from eggs being cold.
Service: 1
amazing
Atmosphere: 5
Food: 5
Service: 5
Brooke is the best and sweetest employee! She took her time to get my dog some water and a pup cup and it really made my night :) Thankyou Brooke ur awesome
Atmosphere: 5
Food: 5
Service: 5
We usually go through the drive-thru, which goes very quickly. The cashier was nice and friendly. We only ordered drinks, and cookies. I must say, I do love their drinks and salads. Typically, the drive-thru doesn't take very long. However, there was a vehicle, before us, and it was at least a 10 minute wait. We pulled up, and the cashier gave us our order, free of charge, due to the long wait. We didn't expect that, but that was super sweet of her to do.
Atmosphere: 5
Food: 5
Service: 5
I am following up on an issue I recently reviewed. Panera says a pickle comes with a full sandwich and a bag a chips unless you request an apple instead of chips. The pickle has been a hit or miss and my last review was because of the no chips and no pickle. If your not sure of the pickle put on your website you might get a pickle or u might not it will be a surprise. This review is to recognize Dawn as she handled this issue and I feel confident the issue for future orders will be corrected. Thank you Dawn and look forward to my future orders at your location.
Atmosphere: 5
Food: 5
Service: 5
Loading...