Panera Bread
13959 W Bell Rd, Surprise
(623) 512-4684
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The overall experience was a nice and inviting atmosphere.
Good food,but coffee was cold and it was supposed to be hot.
My service was amazing. Savanna went above and beyond my expectations. She turned a hurried stop into a wonderful experience. Thank you Savanna.
Great place and great employees!!
This is my go-to lunch spot when meeting up with coworkers. I’ve never waited more than 10 minutes for my food, with the typical wait time being around 5 minutes. There is even a digital board with order names and statuses, so you can see when your food is being prepared, checked, and when it’s ready. They have good deals if you sign up for their free membership and tons of food, drink, and sweet treat options!
Placed an order to dine in at the kiosk for bfast sandwiches. The order came out wrong for one of them so we asked them to correct it. It took 18 minutes to ultimately get the correct sandwich from the time it was ordered. The other person finished their entire bfast sandwich while we waited for the other one to be remade. The kitchen team made and served a ton of other people’s food/sandwiches and put the remake on the back burner until everything else was done. Then they didn’t even bring it out - just called our name. You’d think after making us wait nearly 20 min for their mistake they’d at least bring it out, offer a drink, or SOMETHING. Multiple tables were dirty. The manager walked by and saw the wrong item sitting there and didn’t do anything about it. Overall terrible experience.
A good friend was kind enough to pick me up a salad for my dinner. I’m down with a foot injury. It was supposed to be the Fuji apple salad. First there was no apple in the salad. There was supposed to be two dressings on the side which there was but between the two there was about two teaspoons. I certainly won’t be going here once I’m up & moving.
Have you seen the Panera Croissant Sandwich commercial??? See my pic. This is what it really looks like.
Portion size is generous. Did not need to order the extra chicken there was plenty.
If I could give 0 stars I would. Save your money and go elsewhere. This is a photo of what I ORDERED and what I RECEIVED! Absolutely no advocado cheese or peppers and hardly any chicken. Practically $30 for 2 “sandwiches” of bread!!
Restaurantji Recommends
Decent chain
Food: out of cheese spread for croissant sandwich; haphazard placement of ham; overdone bread crust
Service: indifferent cashier
Food was good. Service felt like I was interrupting their day or inconveniencing them. Seems the customer service everywhere is like this now. Makes me want to just eat at home from now on.
I got the strawberry caprese salad and it was Fabulous!!!!!
Honored Sip Club even when system was down.
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