Papa Johns Pizza

I'm a regular customer and will preferably only go to this location because of the great food and great service.

Usually no issues with this location. I've been ordering from them for the last five years and the pizza is usually good. This time, though, was a bit disappointing. I ordered five pizzas and a side of cheddar bread sticks. Out of the five, three of the pizzas were a bit doughy, with the bottom of the crust very pale in color. I'm not sure why those weren't cooked well while the others were. The bread sticks were OK.

My favorite pizza place, I usually order here once a week or so. Great service, my food is always done within the estimated time, if not sooner, employees and GM are nice people. My order is always right, and they always make sure to put my extra sauces in the box.

Frank really takes care of us out here in the El Mirage/ Surprise area... Best Pappa John's I've been to in years. 5 stars

70$ for 2 pizzas....wow

I hate to give bad reviews but feel when you work hard for your money and end up wasting it on terrible food, something needs to be said! The problem didn't lie with the staff. They were very helpful. The pizza we ordered though had to have been the worst pizza I've ever had from anywhere. We will definitely not be back to this location. It wasn't even cooked all the way through and had absolutely zero flavor. It was just gross all the way around and a waste of $17!

Spent $32 with tax and delivery fee for 1 large stuffed crust pizza with pepperoni, olives and mushrooms. Put in the order for it to be WELL DONE. IT WAS DELIVERED DOUGHY!
Very dissatisfied!! To pay that much for 1 pizza and for it to not be cooked to order is extremely disappointing. Will stick to buying my pizza at the store and cooking myself or buying from their competitor

I don't really have words. I'ma post some pictures y'all tell me if it's fair. I had ordered honey chipotle wings tell me what y'all think! Just order this tonight

Frank Molina and his staff on Litchfield and Waddell in Surprise are truly the Pinnacle of Papa John’s Pizza. He is engaging and professional. The customer always comes first. He goes out of his way to ensure you have all you need before heading out the door. Napkins, seasonings, etc. Frank is a new dad and as a new “papa” he has the BEST attitude and a great sense of humor. Thank you for always making our experience the best. And your staff is wonderful, following the leadership of respect and Engagement. A clear 10

It's been a years since I've been to a Papa John's.. had a few bad experiences.. but we took a chance.. it was outstanding.. crust was on point.. looked amazing... The crew was super personal.. in a good way.. you could tell they cared... Highly recommend.. will be returning ..!!!

Sparse toppings uneven and a little dry if it's not any better next time I won't be back

I had a great experience at this Papa Johns location today! They really impressed me with the quality of the pizza ”it was hot, fresh, and made just right. The wings could have used a little more sauce, but overall, the food was solid.

A special shoutout to Frank, the general manager. Not only was he personable and welcoming, but he also happened to make a darn good pizza today. It’s always nice to see management take pride in their work… and when the pride shows through the food! I’ll definitely be back!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: My Pizza

I ordered on the app and another person (who is also an adult) verified our order and when it was delivered it wasn’t what was on the app that was originally ordered I called to get help and even talking with the manager she was anything but helpful. Just told me to order again.
I’ll go to Barro’s pizza instead from now on, it’s unfortunate I choose Papa John’s over Barro’s tonight.
But I definitely won’t make that mistake again.
If you order delivery go somewhere else.

Atmosphere: 1

Food: 3

Service: 1

It was my first time going. Service was great and the pizza came out quickly. It tasted great even the cold leftovers. I will be going back.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pepperoni Pizza

Pizza is FULL of bubbles and the bread is like cardboard. There is no way this is the regular dough, waist of money!

Atmosphere: 1

Food: 1

Service: 3