Papa Johns Pizza

16860 W Waddell Rd, Surprise
(623) 847-7272

Recent Reviews

Randy Randall

Store

Atmosphere: 1

Food: 1

Service: 1

Eric M

This place is ran by a bunch of god damn fools. Answer this… If I’m ordering your large supreme special and only want cheese on half how hard is that? You guys say you can’t modify a special. Really. it’s just F-ing cheese that would already be on the entire damn pizza anyways…. You just don’t put the supreme on one half duh. . Guess common sense isn’t so common anymore. So because you're a bunch of damn idiots I ordered my pizza from Pizza Hut instead. This papa John’s sucks. Steer clear.

Service: 1

Shane Buckles

Love the shaqaroni the best I always order more to have left

Atmosphere: 3

Food: 4

Service: 4

Micki Barrett

Great brownies.

Atmosphere: 3

Food: 4

Service: 3

Emarosa Cregg

This place is the worst place an order it never shows you tried to call to get a status update they hang up on you call back to speak with the manager by pressing option 5 and they hang up on you again the worst customer service out of Papa John's by

Service: 1

John Stacy

Staff was friendly and quick this location was very clean ?

Atmosphere: 5

Food: 5

Service: 5

Michael Florant

They use Door dash drivers and food arrives cold. They used to have their own drivers and the food always came on time and was warm. Never ordering again.

Food: 1

Service: 1

Cassandra FROEHLICH

I mentioned my pizza being cold when I went to pick up. The young man with glasses working offered to make it again and was very polite. The pizza came out so quick, great customer service!

Food: 5

Service: 5

Cassie M.

My pizza was a little cold by the time I picked up, I mentioned the pizza being a little cold and a young man with glasses kindly suggested he'd make it again. It came out quick and he was so polite. Great customer service.

beasst mode

Poor customer service and won't take discount codes that are taken at all other locations.

Joshua Harrison

Mfs can’t answer a phone for the life of them and my food was all messed up and didn’t get no help in resolving this issue! Thankyou for no help!

Atmosphere: 1

Food: 1

Service: 1

StriveThruStrife

Staff rude and very unprofessional. Told cashier the girls 2 long pigtails were literally dipping in the toppings containers as she was making food. Rather then addressing issue immediately he said he would let her know in a minute. I canceled my order and left. Watched from my car as he told her they laughed. Did my shopping at Walmart came back 20 mins later to to see her hair still down and going in the food. Apparently cleanliness and food borne illnesses are a joke to staff here. STAY AWAY!!!

Atmosphere: 1

Food: 1

Service: 1

Tammy Snyder-Castleberry

Evidently they endorse allowing their delivery drivers to keep 18 dollars in change for a tip, after customer requested 10 back for a 8 dollar tip. Manger, Store Owner, laughed and did nothing after it was reported.

Steph McD

Everything was delicious. Thin crust pizza, jalapeño bites, brownies. Yum. Fast, friendly service.

Dana S.

The Manager is a joke! treats customers like they are gang members instead customers. Delivery Drivers rip off tips by refusing to give change. This place scams thier customers!

Load More