Sonic Drive-In

13924 N Litchfield Rd, Surprise
(623) 544-2904

Recent Reviews

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Josh Lehr

Fast to bring food out, decent price. Food was good.

Oliver Goldmann

Everyone is always super friendly, and fast, and I have never had an issue until today. Mackenzie was my carhop today, and has the worst customer service skills I have ever witnessed! She rolled her eyes at me 3 times, and got my order wrong. Everyone else there seems to be very helpful, and helped us right away, but Mackenzie looked like she hates her job and is very unhappy! I even watched her throw her head back, and dramatically sigh while she was handing out food to another car. She definitely needs to learn how to speak to people more respectfully…maybe she can learn from her coworkers, since they are always great!

Jessica Dufur

Literally the worst experience, food is always wrong and it takes them way too long to fix it after we already paid. Save your time and go elsewhere for a burger.

Ben Meyer

WHY ARE THERE ADS FOR CREDIT CARDS AND LOTTERY TICKETS WHILE PLACING AN ORDER? I stopped ordering from Sonic when they started showing ads for random garbage during the order process in their app. Decided to give them another shot after a few months and they are still showing awful ads. I will not support this BS.

Donnie Biederman

Love the chili hotdogs 🌭

shanie

They don't use the drive up window. Instead you wait til someone comes with your order.

Shawn

Yall are awesome!!! Should have someone from your store teach the one on Indian school and 107th how to run it.

nash oliver

We sat outside. The table was clean but the area on the floor was messy.

Wesley Fisher

Went by this morning and Crystal was helping me. She is very friendly and super nice!

mailbox 13

I ordered a Reese’s Blast, and unfortunately, it was melted when they handed it to me, with only a small amount of Reese’s on top. I went back through the line and asked for it to be remade, but the second one was just as disappointing. I’m not sure if their machine was malfunctioning, but at the very least, they could have included the proper amount of Reese’s rather than just sprinkling a little on top.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sonic Blast

Brian Douglas

Made an online order for pick up at this Sonic thinking it was going to be a fast option since I have to pass it on my way home from work. I ended up waiting 30 minutes for the food. Thought that's a bit strange since they're not even busy. I had ordered our kids grilled cheese hamburgers, and our littlest one actually started crying when she opened it up. It had nothing but some sauce lettuce and pickles on it & it was disgusting looking. It was so bad I had to return to the Sonic. Unfortunately, when I got there and asked for the manager, I was told, "You'll have to wait she's too busy to talk to you." I was so blown away by that it left me speechless. So I waited and waited, and after about 45 minutes, I decided I would just pull into the drive thru and block it until the manager came out. It worked very well actually, and the manager appeared rather quickly. She began to assert that I ordered it that way until I pulled my phone out and showed my digital receipt that had pictures of what I ordered. At that point, I was told they would remake the food. No, apologie, no compensation whatsoever, just a bad attitude and rude comments. Definitely avoid this Sonic it's not worth your money, even if they get the order correct the food coming out of that place is truly foul.

Gabby Jaffe

Ordered delivery and they have always been great but recently the quality has declined. I PAID for 2 sides of queso and they came in the tiniest cup and one had I’m not kidding a drop in it and the other look like you scraped the harder old cheese in to the cup instead of taking the time to go get more fresh queso. It’s gross and I’m not using it which is unfortunate because I paid for it. Do better.

Food: 1

Eve Jaf

Ordered delivery and they have always been great but recently the quality has declined. I PAID for 2 sides of queso and they came in the tiniest cup and one had I’m not kidding a drop in it and the other look like you scraped the harder old cheese in to the cup instead of taking the time to go get more fresh queso. It’s gross and I’m not using it which is unfortunate because I paid for it. Do better.

Jason Wirth

Fast service, love the chilli dogs. Don't forget about the corn dogs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tots, Fries, Onion Rings, Sandwich, Popcorn Chicken, Chili Cheese Dog, Corn Dog, Breakfast Burrito, Hot Fudge, Burrito

kayla dunning

Never disappointed by the food or service. But tonight, Devonte was literally running from car to car. Not sure if they are short staffed or he is just a super star, but he deserves a shout out. Thank you for getting me my junk food sir!

Service: 5

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