Worst fast food experience we've ever had. The food was absolutely terrible fries where overcooked and old. Buns weren't toasted and were like they dropped on the floor meat wasn't smashed and disgustingly oily. I've been a GM for a Arbys before and this was just a very very sad experience would recommend staying away from the location.
owen horacek
Cameron was extremely helpful to me. And the food was warm and tasty, I love visiting this place all the time, five big booms!!
Let'zTalk With Ashairah
I purchased Smashburger twice in a row. The first time, I had a double Smashburger and it was amazing, thick, juicy, and full of flavor. However, the second one was a letdown. It didn’t seem as thick, and the burger just felt like it was missing something. The ends of my hamburger were a bit hard and crispy, which took away from the overall experience. I didn’t enjoy it as much as I did the first time, so I probably won’t order it again.
Cecilia Hemme
Not enough cheese on burrito
MJ Brewer
Truth be told, my heart went out to the three individuals holding down the fort. There were two in the kitchen and one girl on skates keeping track of everyone outside—and there were some “real gems” impatiently waiting.
One jerk laid on his horn, disrupting EVERYONE who was trying to make do under the circumstances—continuously, while shouting from his car window.
Respect to the ones who remained and definitely to the girls who continuously toiled away under the scrutiny of the ungrateful.
Chyrie Jean
Quick service and server was helpful. Food came fast. In and out. Food was good and hot.
Rhytlee Ramirez
Love Nyssa at this location! Always such a friendly face to see and is always super fast!
bee bee
so if the only thing i get is a slushy i feel it’s common courtesy to like idk wipe down the cup if you spill???? i don’t really want to be touching a sticky cup that’s dripping down the sides. honestly it’s not that hard, do better
CraigT
My family and I went through the drive through, we were shorted one item. No problem it looks like teenagers are running the place so I'm giving grace. I'm then questioned about the item repeatedly, to the point that I'm feeling like they suspect I'm trying to steal. I asked for the manager and she was polite but mentioned that people try this all the time, but how about learning not to screw up orders rather than being accusatory, or put an adult in charge that knows how to speak to other adults.
Moon Capital
shout out the bad bicth alleisha or whatever she was awsome
It was ok the workers are ok the food makes up for the mess up and bad service
Atmosphere: 1
Food: 3
Service: 1
jared rogers
Whoever is taking people's orders should find a different job. Worst I've ever seen
Atmosphere: 1
Food: 5
Service: 1
Brad Evertsen
Went to order $70 worth of food and received rude service. I wanted sonic size meals with route 44 drinks and guy debated me and only let me order large. He said there is no such size. Then I give a $1 tip to get utensils and a stack of napkins and I got 5 napkins and no utensils. Got home and the tater tots are old as heck and cold, drinks are small, coney dog was upside down in container, burgers were wrong. This is the 4th time at varied times with this location that they were rude and messed up the order and smashed all the food into two bags. DO NOT GO HERE. I have given them multiple chances and they do not care. Very rude every time as well as very slow even when no one is there. Just go somewhere else. The Sonic on Bell Reems is way better. Worth the drive.
Worst fast food experience we've ever had. The food was absolutely terrible fries where overcooked and old. Buns weren't toasted and were like they dropped on the floor meat wasn't smashed and disgustingly oily. I've been a GM for a Arbys before and this was just a very very sad experience would recommend staying away from the location.
Cameron was extremely helpful to me. And the food was warm and tasty, I love visiting this place all the time, five big booms!!
I purchased Smashburger twice in a row. The first time, I had a double Smashburger and it was amazing, thick, juicy, and full of flavor. However, the second one was a letdown. It didn’t seem as thick, and the burger just felt like it was missing something. The ends of my hamburger were a bit hard and crispy, which took away from the overall experience. I didn’t enjoy it as much as I did the first time, so I probably won’t order it again.
Not enough cheese on burrito
Truth be told, my heart went out to the three individuals holding down the fort. There were two in the kitchen and one girl on skates keeping track of everyone outside—and there were some “real gems” impatiently waiting.
One jerk laid on his horn, disrupting EVERYONE who was trying to make do under the circumstances—continuously, while shouting from his car window.
Respect to the ones who remained and definitely to the girls who continuously toiled away under the scrutiny of the ungrateful.
Quick service and server was helpful. Food came fast. In and out. Food was good and hot.
Love Nyssa at this location! Always such a friendly face to see and is always super fast!
so if the only thing i get is a slushy i feel it’s common courtesy to like idk wipe down the cup if you spill???? i don’t really want to be touching a sticky cup that’s dripping down the sides. honestly it’s not that hard, do better
My family and I went through the drive through, we were shorted one item. No problem it looks like teenagers are running the place so I'm giving grace. I'm then questioned about the item repeatedly, to the point that I'm feeling like they suspect I'm trying to steal. I asked for the manager and she was polite but mentioned that people try this all the time, but how about learning not to screw up orders rather than being accusatory, or put an adult in charge that knows how to speak to other adults.
shout out the bad bicth alleisha or whatever she was awsome
Restaurantji Recommends
It was ok the workers are ok the food makes up for the mess up and bad service
Atmosphere: 1
Food: 3
Service: 1
Whoever is taking people's orders should find a different job. Worst I've ever seen
Atmosphere: 1
Food: 5
Service: 1
Went to order $70 worth of food and received rude service. I wanted sonic size meals with route 44 drinks and guy debated me and only let me order large. He said there is no such size. Then I give a $1 tip to get utensils and a stack of napkins and I got 5 napkins and no utensils. Got home and the tater tots are old as heck and cold, drinks are small, coney dog was upside down in container, burgers were wrong. This is the 4th time at varied times with this location that they were rude and messed up the order and smashed all the food into two bags. DO NOT GO HERE. I have given them multiple chances and they do not care. Very rude every time as well as very slow even when no one is there. Just go somewhere else. The Sonic on Bell Reems is way better. Worth the drive.
Atmosphere: 1
Food: 1
Service: 1
Too expensive
This location are friendly fast looks clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Burger
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