Hailey is an exemplary employee as well as the other Starbucks employees. They were so thoughtful, patient, and friendly towards me. Hailey helped me find the drink that I had at another Starbucks location and made it better! She wrote down the drink with the correct recipe so I could order it again. My regret is I don’t live in the city of Surprise to visit Hailey and the other employees. I hope management appreciates and values employees like Hailey. Thank you, Hailey & all of you who helped me have an enjoyable day at Starbucks!! Bless you.Dietary restrictions: Lactose intolerance
Atmosphere: 5
Service: 5
Ang3laMarie
They don’t even try to put some pep in their step. Over 10 minutes for two drinks is ridiculous.
Atmosphere: 4
Food: 4
Service: 2
Krystel R.
Never been to such a slow Starbucks in my life. One other person in line over 20 minutes to get 1 small frap. Insane.
Penelope Myhlhousen
All the girls there are great!! Definitely my favorite location ?
Atmosphere: 5
Food: 5
Service: 5
Lily lelian
It was my first time trying this Starbucks location I ordered my usual drink but tasted nothing like it should in fact I added two extra scoops of matcha despite the fact it came quarter empty ??♀️
Nova O.
I've never had to complain about a Starbucks before but this one needs help. Workers were really rude, they messed up every order ahead of mine and when it came to mine she messed up a simple drink three different times. I ended up taking the third one because I was done with the over 25 minute wait for my two drinks and the 4 drinks that were ahead of mine. I get it that sometimes you're just having a "day" but this was something else. Now my biggest complaint is Starbucks was literally all I had the whole day. Because I had a busy day. I got it around 1pm... by 7:30pm I was violently having food poisoning out of both ends and was still suffering at midnight. Violently! Judging by they pulled the ice from a nasty bin and the looks of the nasty dirty blender they used on my drink, I would 100% say that this was caused by bad milk (or whip) and/or the nasty dirty blender. Never again!!!! I'm also pregnant so this is a major worry for me getting food poisoning. Thanks ladies!
Bella Pineda
Not good customer service at all, Jahcenta could do better.
jesse g
This Starbuck has turn to garbage. The great crew that was here I guess quit. They were the best team ever, black gentlemen, blonde good looking lady, they were the best. New crew is so extremely slow. Time to find a new location. ?
Atmosphere: 1
Food: 3
Service: 1
Priscillia Gomez
The wonderful young lady who helped me this morning, I'm so sorry I didn't catch her name, but she is so AWESOME!!! I wanted something similar to the Salted caramel crunch frap, but hot. She absolutely nailed it with the drink she made for me this morning. It was her ability to create that resulted in such a masterpiece for me!! LOVED LOVED LOVED IT!!! THANKS SO MUCH!!!!
Dia S
i decided to treat my team to some starbucks, the nearest one was the one inside safeway. i walked in and warned the poor girl i was ordering 6 drinks(it was only 1 person so i felt super bad) i asked for a chai latte with oat milk and sugar cookie cold foam, i’m very lactose. i get the drink and it has no cold foam, no biggie i know she was probably stressed. i thanked her and even tipped on top of the $35 i spent. i get back to work and my stomach starts to hurt so bad, i believe she didn’t even sub the regular milk to oat milk. i’m so disappointed since this is my favorite starbucks, especially since it’s a walking distance to my job. i’d wish for the management to schedule more people during shifts, i know it’s usually never busy in there but most likely that girl would have really appreciated another person there to help her. i know the error wasn’t on purpose, just happened because she was under pressure.
I didn’t go but I wanna go there they have hot chocolate
Becky Lopez
Friday Love is hectic and let me tell me tell you his line was no joke Thanks Dominique for stepping in & helping the super heros Nicole andRichard keep being amazing #randomactofkindness#kindnessmatters
Missy S.
The crew here at the Fry's Starbucks are the BEST ever!!!! They are the most friendly, kind, efficient crew i have ever met! I have a kind of Bougie order and they had it memorized right away. They are ALWAYS nice, helpful, and make my drink perfect every time! They literally make my morning every time I'm there. Thank you for being so amazing!!!!
Kathy Kelly
Dina went above and beyond! She was all alone yet saught me out in the seating to bring me my drink. I thought she was awesome
Jessica Colson
All of the baristas are kind, courteous, and professional. I request an off the menu drink and the baristas make it perfectly every time.
Hailey is an exemplary employee as well as the other Starbucks employees. They were so thoughtful, patient, and friendly towards me. Hailey helped me find the drink that I had at another Starbucks location and made it better! She wrote down the drink with the correct recipe so I could order it again. My regret is I don’t live in the city of Surprise to visit Hailey and the other employees. I hope management appreciates and values employees like Hailey. Thank you, Hailey & all of you who helped me have an enjoyable day at Starbucks!! Bless you.Dietary restrictions: Lactose intolerance
Atmosphere: 5
Service: 5
They don’t even try to put some pep in their step. Over 10 minutes for two drinks is ridiculous.
Atmosphere: 4
Food: 4
Service: 2
Never been to such a slow Starbucks in my life. One other person in line over 20 minutes to get 1 small frap. Insane.
All the girls there are great!! Definitely my favorite location ?
Atmosphere: 5
Food: 5
Service: 5
It was my first time trying this Starbucks location I ordered my usual drink but tasted nothing like it should in fact I added two extra scoops of matcha despite the fact it came quarter empty ??♀️
I've never had to complain about a Starbucks before but this one needs help. Workers were really rude, they messed up every order ahead of mine and when it came to mine she messed up a simple drink three different times. I ended up taking the third one because I was done with the over 25 minute wait for my two drinks and the 4 drinks that were ahead of mine. I get it that sometimes you're just having a "day" but this was something else. Now my biggest complaint is Starbucks was literally all I had the whole day. Because I had a busy day. I got it around 1pm... by 7:30pm I was violently having food poisoning out of both ends and was still suffering at midnight. Violently! Judging by they pulled the ice from a nasty bin and the looks of the nasty dirty blender they used on my drink, I would 100% say that this was caused by bad milk (or whip) and/or the nasty dirty blender. Never again!!!! I'm also pregnant so this is a major worry for me getting food poisoning. Thanks ladies!
Not good customer service at all, Jahcenta could do better.
This Starbuck has turn to garbage. The great crew that was here I guess quit. They were the best team ever, black gentlemen, blonde good looking lady, they were the best. New crew is so extremely slow. Time to find a new location. ?
Atmosphere: 1
Food: 3
Service: 1
The wonderful young lady who helped me this morning, I'm so sorry I didn't catch her name, but she is so AWESOME!!! I wanted something similar to the Salted caramel crunch frap, but hot. She absolutely nailed it with the drink she made for me this morning. It was her ability to create that resulted in such a masterpiece for me!! LOVED LOVED LOVED IT!!! THANKS SO MUCH!!!!
i decided to treat my team to some starbucks, the nearest one was the one inside safeway. i walked in and warned the poor girl i was ordering 6 drinks(it was only 1 person so i felt super bad) i asked for a chai latte with oat milk and sugar cookie cold foam, i’m very lactose. i get the drink and it has no cold foam, no biggie i know she was probably stressed. i thanked her and even tipped on top of the $35 i spent. i get back to work and my stomach starts to hurt so bad, i believe she didn’t even sub the regular milk to oat milk. i’m so disappointed since this is my favorite starbucks, especially since it’s a walking distance to my job. i’d wish for the management to schedule more people during shifts, i know it’s usually never busy in there but most likely that girl would have really appreciated another person there to help her. i know the error wasn’t on purpose, just happened because she was under pressure.
Restaurantji Recommends
I didn’t go but I wanna go there they have hot chocolate
Friday Love is hectic and let me tell me tell you his line was no joke Thanks Dominique for stepping in & helping the super heros Nicole andRichard keep being amazing #randomactofkindness#kindnessmatters
The crew here at the Fry's Starbucks are the BEST ever!!!! They are the most friendly, kind, efficient crew i have ever met! I have a kind of Bougie order and they had it memorized right away. They are ALWAYS nice, helpful, and make my drink perfect every time! They literally make my morning every time I'm there. Thank you for being so amazing!!!!
Dina went above and beyond! She was all alone yet saught me out in the seating to bring me my drink. I thought she was awesome
All of the baristas are kind, courteous, and professional. I request an off the menu drink and the baristas make it perfectly every time.