I see why this shop has a 3.5 star if this is the meat you put on a sandwich. Literally 5 small pieces on 6 inches. I asked for lettuce and pickles. He put 3 pickles and hardly any lettuce. The big redhead guy is who served me. He was rude and very short. Zero personality.
Atmosphere: 3
Food: 1
Service: 1
Eric Fauls
We picked up sandwiches on the way to the Cardinals game. I appreciate the convenience, but my sandwich was terrible. There is always gobs of mayo. There was 1 slice of roast beef & it had a pink sheen to it, which made me lose my appetite.
Food: 1
Service: 5
Dennis Murphy
Ordered 3 subs online, picked them up and all 3 subs were doused with salt and pepper…..extreme salt and pepper. Seemed on purpose for whatever reason. I called and asked for the manager….who supposedly wasn’t in at the time. Guy on the phone didn’t give a care, kept having me repeat my phone number, as if he couldn’t take down a number. Never got a call back. No skin off their back. Truly amazing how a sandwich prepper can destroy all 3 subs with salt and pepper. October 5th, 2025. 1:45ish, pm. Ridiculous.
Food: 1
Service: 1
Sarah Nevarez
We came in last night about 7pm and ordered two subs and 2 chips. Went home and ate it. My daughter has been throwing up all morning and I have had problems with my stomach and diarrhea. Something isn’t right from here.
Atmosphere: 1
Food: 1
Service: 1
Gilbert Hernandez
Great service at this location. Very clean and modern. The kiosks were installed here but I like to order my sandwich the old fashioned way. Staff is friendly, patient, and helpful. This is the most convenient location to my house so I’ve been coming here for a while. Parking is sometimes not easy to find right outside but it is worth a few extra steps to eat here.
Atmosphere: 5
Food: 5
Service: 5
Aubree M
This location uses a kiosk for ordering and has placed a wall in front of the ingredients so you can't see how they are making it ir what the ingredients look like 🙄They skimp on ingredients even if you order extra. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
Pampered Paws Pet Care
wow i’ve never heard a manager treat what looked like a new employee so terrible while people were in the store. poor employee was almost in tears. i work in management and would never talk to an employee that way. yelling and demeaning them i not right!!! i will never go back and i hope that poor new employee finds another job! the manager also needs to find a new job in my opinion and take some training.
Atmosphere: 2
Food: 2
Service: 1
Nicole Querido
They put 3 pieces of bacon on my footlong BLT and for the first time in my life I got a sub bread that looked like it was a miniature version of their footlong, as though one had been cut in half long ways. Never going back.
Atmosphere: 4
Food: 1
Service: 1
Jose Ruiz
Just horrible since switching to Kiosk only . Just to get the order wrong every time
Priyanka Rohatgi
Had a terrible experience at subway greenway road. Wanted to order a bigger order. The online showed so many options but reading reviews that online orders are messed up so went in person all the way to order. The staff was new ( first day of work) didn’t know much about the options and deals. I had a hard time getting my large order through. I had a bad experience and would not want to visit again. Disappointed as subway happens to be our family favourite but this experience discourages us to visit them again
I usually don’t like to leave bad reviews, but this Subway location has left me no choice. I’ve ordered from here twice, and both times my order was completely wrong.
The first time, they forgot the meat on three of the sandwiches—literally only put half the sandwich together. Total mess.
I gave them a second chance (big mistake), and again, the order was wrong. I ordered all my sandwiches with cheese—out of 6 , three had cheese. I even paid for extra meat on one of them, and they didn’t add it. It’s clear no one is double-checking the orders before they go out.
To make matters worse, when I called the store the first time and spoke to the manager, instead of apologizing or trying to make things right, she started yelling at me and my husband. She was rude, disrespectful, and completely unprofessional.
Nothing has been done right either time I’ve ordered, and that’s on me for giving them a second chance. This place clearly doesn’t care about customer service or getting the order right.
Be aware before ordering from this location. You might not get what you paid for—and definitely won’t get any respect if you try to address it.
Jennifer Anglin
This location now has a wall blocking customer view of food & toppings. It also makes you use a kiosk to order & does not have option to have sandwich toasted. They massively skimp on what is in. Sandwich’s. So I basically paid $12 for a hunk of bread.
samuel friend
Service was good but, the corporate kiosks instead of talking to someone in person creates confusion and is just unnecessary
clinttaylor88
The kiosk is no good. Took me more time to figure it out then it would to just tell a human (who were 6 feet away) my order. They have also removed items off of the menu and I wasn’t able to figure out how to create a certain sandwich. All of this to pay $33 for two footings is outrageous. Safe to say, this will be the last time I come here.
I see why this shop has a 3.5 star if this is the meat you put on a sandwich. Literally 5 small pieces on 6 inches. I asked for lettuce and pickles. He put 3 pickles and hardly any lettuce. The big redhead guy is who served me. He was rude and very short. Zero personality.
Atmosphere: 3
Food: 1
Service: 1
We picked up sandwiches on the way to the Cardinals game. I appreciate the convenience, but my sandwich was terrible. There is always gobs of mayo. There was 1 slice of roast beef & it had a pink sheen to it, which made me lose my appetite.
Food: 1
Service: 5
Ordered 3 subs online, picked them up and all 3 subs were doused with salt and pepper…..extreme salt and pepper. Seemed on purpose for whatever reason. I called and asked for the manager….who supposedly wasn’t in at the time. Guy on the phone didn’t give a care, kept having me repeat my phone number, as if he couldn’t take down a number. Never got a call back. No skin off their back. Truly amazing how a sandwich prepper can destroy all 3 subs with salt and pepper. October 5th, 2025. 1:45ish, pm. Ridiculous.
Food: 1
Service: 1
We came in last night about 7pm and ordered two subs and 2 chips. Went home and ate it. My daughter has been throwing up all morning and I have had problems with my stomach and diarrhea. Something isn’t right from here.
Atmosphere: 1
Food: 1
Service: 1
Great service at this location. Very clean and modern. The kiosks were installed here but I like to order my sandwich the old fashioned way. Staff is friendly, patient, and helpful. This is the most convenient location to my house so I’ve been coming here for a while. Parking is sometimes not easy to find right outside but it is worth a few extra steps to eat here.
Atmosphere: 5
Food: 5
Service: 5
This location uses a kiosk for ordering and has placed a wall in front of the ingredients so you can't see how they are making it ir what the ingredients look like 🙄They skimp on ingredients even if you order extra. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
wow i’ve never heard a manager treat what looked like a new employee so terrible while people were in the store. poor employee was almost in tears. i work in management and would never talk to an employee that way. yelling and demeaning them i not right!!! i will never go back and i hope that poor new employee finds another job! the manager also needs to find a new job in my opinion and take some training.
Atmosphere: 2
Food: 2
Service: 1
They put 3 pieces of bacon on my footlong BLT and for the first time in my life I got a sub bread that looked like it was a miniature version of their footlong, as though one had been cut in half long ways. Never going back.
Atmosphere: 4
Food: 1
Service: 1
Just horrible since switching to Kiosk only . Just to get the order wrong every time
Had a terrible experience at subway greenway road. Wanted to order a bigger order. The online showed so many options but reading reviews that online orders are messed up so went in person all the way to order. The staff was new ( first day of work) didn’t know much about the options and deals. I had a hard time getting my large order through. I had a bad experience and would not want to visit again. Disappointed as subway happens to be our family favourite but this experience discourages us to visit them again
Restaurantji Recommends
Absolutely Terrible Experience – Twice!
I usually don’t like to leave bad reviews, but this Subway location has left me no choice. I’ve ordered from here twice, and both times my order was completely wrong.
The first time, they forgot the meat on three of the sandwiches—literally only put half the sandwich together. Total mess.
I gave them a second chance (big mistake), and again, the order was wrong. I ordered all my sandwiches with cheese—out of 6 , three had cheese. I even paid for extra meat on one of them, and they didn’t add it. It’s clear no one is double-checking the orders before they go out.
To make matters worse, when I called the store the first time and spoke to the manager, instead of apologizing or trying to make things right, she started yelling at me and my husband. She was rude, disrespectful, and completely unprofessional.
Nothing has been done right either time I’ve ordered, and that’s on me for giving them a second chance. This place clearly doesn’t care about customer service or getting the order right.
Be aware before ordering from this location. You might not get what you paid for—and definitely won’t get any respect if you try to address it.
This location now has a wall blocking customer view of food & toppings. It also makes you use a kiosk to order & does not have option to have sandwich toasted. They massively skimp on what is in. Sandwich’s. So I basically paid $12 for a hunk of bread.
Service was good but, the corporate kiosks instead of talking to someone in person creates confusion and is just unnecessary
The kiosk is no good. Took me more time to figure it out then it would to just tell a human (who were 6 feet away) my order. They have also removed items off of the menu and I wasn’t able to figure out how to create a certain sandwich. All of this to pay $33 for two footings is outrageous. Safe to say, this will be the last time I come here.
Where is my meat?!
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