Taco Bell
16346 W Pat Tillman Blvd, Surprise
(480) 939-8954
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
All of the tacos aren't even tacos, there's barely anything inside the tortillas. We tried to call and complain and instead of offering us help because we were upset we got yelled at back and they want to use personal numbers to call us back after we complained. This store needs to find some new people to run it, of course im going to call and complain about my food after paying $25 for it
Atmosphere: 1
Food: 1
Service: 1
They will not sell me the Baja blast pie.
This is the only thing wrong with Taco Bell.
Atmosphere: 3
Food: 3
Service: 3
Some of the longest wait times I’ve ever experienced. Consistently.
Service: 1
Dirty tables and chairs, no signs by the soda fountain station for the drinks they are out of especially the Baja Midnight drink. Watched multiple customers get their drinks like the midnight Baja and not realizing it was out they were just getting the nasty syrup water and walked out.
The place gets crowded fast and lines get backed up. Waited like 5 minutes for someone to even come to me at the counter they were too busy laughing and chatting to even realize a paying customer was there.
Won’t be returning to this specific location again. As I got home some food was cold to the touch and was missing a burrito that I ordered.
Atmosphere: 1
Food: 3
Service: 1
Slooooowwwwwww!👎👎👎👎👎👎
Be ready to sit in the drive thru for 30 mins
Food: 3
Service: 2
Food was cooked correctly and service was great. Definitely improving
Atmosphere: 5
Food: 5
Service: 5
Disappointed. Ordered at home and picked up through drive-thru. Paid for 2 Avocado Sauce packets & did not have them in my bag. & Don’t advertise for Y2K items if you’re not going to give the correct item when ordered! $3 down the drain. Pat Tillman FastFood places SUCK
Atmosphere: 4
Food: 2
Service: 4
Unfortunately, this location has a lot to work on. Not saying they can't bring things up to par in the future. But, definitely not there as of today. Microphone in drive-thru volume was way too low/ or employee was mumbling. Either way it was difficult to order. The order was also about 60% wrong. And...both cold and the tacos had been sitting long enough, the bottoms were sogged out.
Atmosphere: 1
Food: 1
Service: 1
The restaurant is always so cold for no reason, it's unbearable to even do a dine in option. On top of that it's so slow to get an order and the music is the same 3 songs on loop, like at least have some variety like the other places.
They need training, it was bad and still is with service speeds and overall atmosphere. Chalupas are so stale too and I'm sure it's from the cold temps in the store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service is okay just slow. Order was correct. But WHY are they always out of Dr. Pepper?! Like 85% of the time they are out or it’s not working, please remedy this as your store’s Dr. Pepper is the best and hate driving out of my way just to be left disappointed. It’s the little things that matter most.
Atmosphere: 3
Food: 3
Service: 3
Food was cold even know though service was fast, I'll try them again in a week and update my review.
Atmosphere: 2
Food: 1
Service: 2
Amazing burrito’s and great service with smiles
Atmosphere: 5
Food: 5
Service: 5
the manager sam was quick too fix our order tonight , we had a issue and he solved it in a quick and timely manner props to sam respectful and quick manager
Atmosphere: 5
Food: 5
Service: 5
I generally use the order ahead function so you know by the time I get there the food is ready in theory. Please explain why after getting their 15 min after the order was place the food is still not ready? How is it that I can place the same order in the drive through and have it within two minutes? Most times when ordering ahead and going in the store not a single person greets you, you’ll get a couple looks but no greeting. Some visits after patiently waiting for 10-15 min someone will ask what I’m waiting for. I always try and give them the benefit of the doubt that they’re just busy but sometimes enough is enough. If someone walks in and you clearly see them how hard is it to say hello or ask what they’re there for? When I worked in the service industry we would be written up for not greeting people in a timely manner. Get it together. Service has gone completely downhill since all these ordering screens became a thing.
Atmosphere: 3
Food: 5
Service: 2
Loading...