Wendy's
12701 W Bell Rd, Surprise
(623) 583-6271
Recent Reviews
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Always messing up our order here not sure why we even come here besides being convenient to our home. They forgot the ranch on my asiago ranch and when I asked for a ranch to add it she says 50 cents. You messed up the order not us. Just paid $70 I'm not paying another 50 cents for your mess up! Horrible location!
Atmosphere: 1
Food: 1
Service: 1
Manager is very rude employees rush you out of the drive thru
Your drive thru woman working today 11/4 at 4pm needs a personality, needs to speak up, and act like she wants a job. Jesus. Worst damn attitude and service ive ever had. Thanks for the straw I didn't receive with my drink. I also asked you CLEARLY for two sauces, and you purposely gave one. Get a different job.
Atmosphere: 1
Food: 3
Service: 1
They forgot the source cream for my potato
Food: 4
Service: 3
Cold fries.
Atmosphere: 4
Food: 4
Service: 4
Best fries ever finally some one listens when you say no salt. Fast and friendly service
Atmosphere: 4
Food: 5
Service: 5
My only problem with this location is lack of parking next to the entrance.
Atmosphere: 4
Food: 4
Service: 4
We took advantage of 2 $5 sandwich and nuggets deals. I was very happy with everything and I ate it all. The fries are the best and I will eat there again. I usually get the chili. Maybe next time.
Atmosphere: 5
Food: 5
Service: 5
Probably the best Wendy's in Arizona. Food was done extremely quick and literally everything was cooked to perfection. Perfect temperature and crunch for the fries, and the burger was fresher than any other Wendy's me and my fiance went to. I'd give a 110/100 rating if I could but 5 stars will have to do. P.S Tristan and the lady who I think is the manager who was taking my order were awesome, cracking jokes, very customer friendly, were patient when our phones glitched out and we couldn't scan the order right away. Just overall a really pleasant experience and our 100% be returning.
Atmosphere: 5
Food: 5
Service: 5
Stopped by tonight for a quick meal after a long moving day, and I got my food really quickly and it was nice and warm. Service was great for what it is. It also was nice and quiet around here when we stopped by, which was nice as well.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
We always love Wendy’s but this was a very special experience because of the extra service the counter person gave us!
Atmosphere: 5
Food: 5
Service: 5
Food was great.....a homeless guy came in to get a drink, and was treated pretty rudely. Hurt my heart.
Atmosphere: 3
Food: 5
Service: 3
Wendy's is better then other fast food.
Atmosphere: 4
Food: 4
Service: 4
It was busy but food was hot and fresh 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Ordered 2 10pc nuggets because of a deal in app. They literally HID 5 spicy under 5 regular nuggets. I'm assuming they didn't have enough regular ones. You can tell the spicy ones from the regular because the spicy ones are LITERALLY ORANGE !!! I cannot handle spice. I'm so mad. This is not the first time this place has done this to me. When I called they put me on hold. I called again 10 minutes later and told them they never came back from the hold, she screamed at me, "Yeah, I'm still busy!" then hung up on me. I am pissed and so mad because Wendy's USED to be my favorite fast food place. Last time for me. I'm done unless you get some new staff.
Atmosphere: 1
Food: 1
Service: 1
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