Whataburger

13730 N Sarival Ave, Surprise
(480) 351-0975

Recent Reviews

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AyoItsDiego

This has become my preferred burger spot.

Fries get cold super fast. Fountain drink occasionally is too low on syrup.

Atmosphere: 4

Food: 4

Service: 4

Mr&Mrs Charrier

Every visit the order is messed up.
From walk in to drive thru to even mobile order. Never seen a place so mismanaged. 5 visits in a row and counting.

Food: 3

Service: 1

SanTee Quinn

Newer location.. fresh food.. great staff

Atmosphere: 5

Food: 5

Service: 5

Dustin Martin (Dusty)

Horrible customer service. definitely need the staff to have more training. gentleman with the dreadlocks that works the drive-thru is very rude.

update 12/29

they have premade patties. they don't cook you fresh burgers early in the morning. they reheat the food

Atmosphere: 1

Food: 1

Service: 1

Le Contessa

My pondering peeps
Quit going. They just didn't do it my way!
Drenched it with mayo and mustard. Couldn't understand mixed language use. It's just not a savory experience.
But then, with prices going up and serving sizes shrinking, I'm not really going out much.
Next, I'll review the post banrupt red lobster, which left us feeling the same.
OY! BIG colorful pics, but tiny, tiny servings. And I won't mention the alcohol 9 dollars and not even abuse. SOMETHING IS REALLY WRONG.
Darwin and I are happy to dine at home and have real desert afterward!. He he.
Le

Atmosphere: 1

Food: 1

Service: 1

Jim Walsh

Great place to go with family.

Atmosphere: 5

Food: 5

Service: 5

Chris Zanger

I love whataburger, but the attention to detail by some of their staff at this facility has steadily declined. Stood in the lobby without any recognition by the dozen or so employees working in the kitchen. As I left, a Uber eats guy yelled 'you're losing customer's!' Not been the same since Paige left.

Atmosphere: 3

Food: 4

Service: 1

Daniel Aguilera

Very nice and clean restaurant. Food was on point for a Whataburger.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Gutherz

Kid-friendliness: High chairs and baby changing tables in restrooms

Wheelchair accessibility: Wheel chair ramp and handicap parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Salt and Spicy Ketchup, Whataburger Patty Melt, Whataburger Cobb Salad, Whataburger Whatameal with Onion Rings, 22 Egg Sandwich, Strawberry, Apple, Spicy Chicken Sandwich, Jalapeño Burger, Chicken Tenders, Cinnamon Roll, Onion Rings, French Fries, Chicken Fingers, Cheeseburger, Burger, Chili Burger, Whataburger Spicy Chicken Sandwich, Whataburger

dsanders

I got a burger. It made me say "What!"

N S

This place was great when it opened, but it is steadily falling down. Orders are incorrect or incomplete. Makes it a hassle to when you have to wait for a long time for no reason just to get your order, then dig thru the bags to check it, of course its wrong or incomplete, so again you wait.... probably won't go back to this location again.

Atmosphere: 2

Food: 3

Service: 1

Duchess Wilder

Kid-friendliness: They were kind polite quick and got it right

Recommended dishes: French Fries, Cheeseburger, Chili Burger

Christopher Lucero

Fast friendly service. I came in for a gift card for a Christmas gift. I ended leaving with lunch too. Can't go wrong with a green chile double meal with a root beer. Ordered to go. I was impressed with the speed and accuracy of my order.

Atmosphere: 4

Food: 4

Service: 5

Scott Brescol

Service is slow. The order takers are mumbling and do not give you eye contact. The Food is not made as you ask for it.

Atmosphere: 1

Food: 1

Service: 1

Brenda Reyna

I normally just get my food to go but this time we met for a quick dinner. It was clean inside and not to busy.

Atmosphere: 3

Food: 4

Service: 3

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