Placed a mobile order for a scheduled pickup 35 minutes later. My spouse arrives to learn that not only has the order not started, but there are four “mobile orders” ahead of mine, which is frankly hard to believe.
The entire purpose of a scheduled time is allowing the food prep to be planned for, so there’s no waiting.
And good luck getting them on the phone. No one answers.
Absolutely crappy experience.
Debra Hanson
Online says they open at 8 on Sundays. I come at 10 they are not open and the door has all the open times scratched off. So what is it y’all??
Maureen Neterer
Hustling ladies. Consistency with food is why I always come back
William Martin
I can never get decent ordering service at all. They never answer the phones, they turned off the online ordering and door dash orders.
Kevin McClellan
Horrible services Horrible advertising on their foot long nachos
Jennifer
I've been to this Subway before and never had any issues. However, tonight before my son's BJJ class, I stopped in to grab a couple of fountain drinks. I simply asked for two extra subway cups for water and was fine paying something for the cups but didnt expect to be charged what I was charged. To my surprise, I was charged $13 something for two sodas and the two water cups, so they charged me soda prices for the water. This is a bit frustrating and unexpected.
Christopher Reynolds
Horrible service and the kids that work there can't count will never be back and I don't recommend anyone stopping there
Atmosphere: 1
Food: 1
Service: 1
Brent Swanson
Slow service and always out of something. This is every time.
Service: 1
Rob Standifird
I've been as steady client of Subway since 1990. I've been coming to your store about once per week since September 2020 in Taylor, AZ. One of the major reasons I come to subway s because of your Flat Bread. I am highly allergic to Yeast in regular breads! So, I'm a regular customer. I've known, Austin, Riley, Ellie, Jordan, etc. Jordan used to tell me in this past year that I was one of his favorite customers. On two separate occasions, the last one being Saturday evening, a fairly new clerk by the name of "Jeff", dark brown hair about 5"8" has refused to serve me for no founded reason. He claims that I have been unruly, said that I have said verbal sexual innuendos towards female Subway clerks (the last time I even interacted with a female clerk was over two months ago with a really nice gal who was about 8 months pregnant and was going on maternity leave on the next day and even waited on me at 8:45 pm), he has yelled at me. gotten emotional with me in front of other clients, has no proof, has made false allegations and false witnessing, he doesn't even know what my name is and he has threatened to call the police on me. Once I bought with a coupon one footlong and get one free and said he knew who I was and that he would never serve me ever again, I go there usually when he is not in and I have informed Austin of what he has been doing and saying to me. Austin says that he is about to be ready to be fired. Plus Austin says that Jeff has yelled at other customers and not just to me. He is a very angry individual and is a disgrace to be associated with Subway's great reputation. In all my adult life, I've have never been treated by anyone in customer service the way he has treated me on 3 different visits to your store. For that last 3 months this has related in 1-2 less orders at your store every week! It gives me a lot of consternation even to bring this issue up. This Jeff should not be allowed to be employed in a Subway restaurant ever again. He is bad for business and should look for another type of work where he does not have to interact with the general public. I am extremely upset about it! Please fire this person so I can order my sandwich and I can eat it in peace!
Dietary restrictions: Subway's flat/thin bread allows me/you to avoid eating more yeast when it is highly allergic for me.
While the subway app is great and makes ordering very simple. I ate at this location last. I placed an order in another city and had accidentally placed it at this location. While customer service should come first at any business, this subway refused to refund or send the order to a different location. The employee told me that he'd get fired if he refunded me. It's not on the employee but this location for horrible leadership and poor understanding of how a business should be ran.
Nick was all by himself, took care of an entire football team and everyone else in line. He did his job with pride, confidence and patients. Our family eats out quite often, and we value quality service and friendly people. That is what you have in Nick he’s amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Richard Lanning
Visited on a Friday evening around 6pm. Only 2 employees working. The young pregnant lady was basically handling everything on her own. The young man was wearing ear buds and customers had to constantly repeat their orders. There needs to be a 3rd employee on duty to handle the online orders as it seemed to really hold up the line. No complaints towards the young lady but the place seems to be mismanaged by the owner. 2 employees on a Friday night seemed a bit understaffed.
Atmosphere: 3
Food: 4
Service: 4
Al GRUNWALD
I used to love subway the sandwiches used to be worth the price, not anymore. Now it's just another place that skimps on everything even the veggies and the service is so slow every time I go there I wait 20mins just to place my order and the worst part there was only one person in front of me.
Atmosphere: 2
Food: 2
Service: 1
Lee Martin
The young man who made our sandwiches was working alone and had the most upbeat personality I have seen in a long time. Everything tasted fresh and delicious. I only wish they could get the sunflower crunch bread like they have back east.
First impression blown.
Placed a mobile order for a scheduled pickup 35 minutes later. My spouse arrives to learn that not only has the order not started, but there are four “mobile orders” ahead of mine, which is frankly hard to believe.
The entire purpose of a scheduled time is allowing the food prep to be planned for, so there’s no waiting.
And good luck getting them on the phone. No one answers.
Absolutely crappy experience.
Online says they open at 8 on Sundays. I come at 10 they are not open and the door has all the open times scratched off. So what is it y’all??
Hustling ladies. Consistency with food is why I always come back
I can never get decent ordering service at all. They never answer the phones, they turned off the online ordering and door dash orders.
Horrible services Horrible advertising on their foot long nachos
I've been to this Subway before and never had any issues. However, tonight before my son's BJJ class, I stopped in to grab a couple of fountain drinks. I simply asked for two extra subway cups for water and was fine paying something for the cups but didnt expect to be charged what I was charged. To my surprise, I was charged $13 something for two sodas and the two water cups, so they charged me soda prices for the water. This is a bit frustrating and unexpected.
Horrible service and the kids that work there can't count will never be back and I don't recommend anyone stopping there
Atmosphere: 1
Food: 1
Service: 1
Slow service and always out of something. This is every time.
Service: 1
I've been as steady client of Subway since 1990. I've been coming to your store about once per week since September 2020 in Taylor, AZ. One of the major reasons I come to subway s because of your Flat Bread. I am highly allergic to Yeast in regular breads! So, I'm a regular customer. I've known, Austin, Riley, Ellie, Jordan, etc. Jordan used to tell me in this past year that I was one of his favorite customers. On two separate occasions, the last one being Saturday evening, a fairly new clerk by the name of "Jeff", dark brown hair about 5"8" has refused to serve me for no founded reason. He claims that I have been unruly, said that I have said verbal sexual innuendos towards female Subway clerks (the last time I even interacted with a female clerk was over two months ago with a really nice gal who was about 8 months pregnant and was going on maternity leave on the next day and even waited on me at 8:45 pm), he has yelled at me. gotten emotional with me in front of other clients, has no proof, has made false allegations and false witnessing, he doesn't even know what my name is and he has threatened to call the police on me. Once I bought with a coupon one footlong and get one free and said he knew who I was and that he would never serve me ever again, I go there usually when he is not in and I have informed Austin of what he has been doing and saying to me. Austin says that he is about to be ready to be fired. Plus Austin says that Jeff has yelled at other customers and not just to me. He is a very angry individual and is a disgrace to be associated with Subway's great reputation. In all my adult life, I've have never been treated by anyone in customer service the way he has treated me on 3 different visits to your store. For that last 3 months this has related in 1-2 less orders at your store every week! It gives me a lot of consternation even to bring this issue up. This Jeff should not be allowed to be employed in a Subway restaurant ever again. He is bad for business and should look for another type of work where he does not have to interact with the general public. I am extremely upset about it! Please fire this person so I can order my sandwich and I can eat it in peace!
Dietary restrictions: Subway's flat/thin bread allows me/you to avoid eating more yeast when it is highly allergic for me.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Supreme Meats, Cookies, Potato Chip, Tuna
While the subway app is great and makes ordering very simple. I ate at this location last. I placed an order in another city and had accidentally placed it at this location. While customer service should come first at any business, this subway refused to refund or send the order to a different location. The employee told me that he'd get fired if he refunded me. It's not on the employee but this location for horrible leadership and poor understanding of how a business should be ran.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nick was all by himself, took care of an entire football team and everyone else in line. He did his job with pride, confidence and patients. Our family eats out quite often, and we value quality service and friendly people. That is what you have in Nick he’s amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Visited on a Friday evening around 6pm. Only 2 employees working. The young pregnant lady was basically handling everything on her own. The young man was wearing ear buds and customers had to constantly repeat their orders. There needs to be a 3rd employee on duty to handle the online orders as it seemed to really hold up the line. No complaints towards the young lady but the place seems to be mismanaged by the owner. 2 employees on a Friday night seemed a bit understaffed.
Atmosphere: 3
Food: 4
Service: 4
I used to love subway the sandwiches used to be worth the price, not anymore. Now it's just another place that skimps on everything even the veggies and the service is so slow every time I go there I wait 20mins just to place my order and the worst part there was only one person in front of me.
Atmosphere: 2
Food: 2
Service: 1
The young man who made our sandwiches was working alone and had the most upbeat personality I have seen in a long time. Everything tasted fresh and delicious. I only wish they could get the sunflower crunch bread like they have back east.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Restaurant was clean and workers very nice.
Atmosphere: 5
Food: 5
Service: 5
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